Billy Stewart | Page 4

Quiet, friendly, efficient, and no pressure, would be how I would describe the dealership as a whole. I have bought a lot of cars over the years and some dealers feel like a 3 ring circus or the Midway at th I would describe the dealership as a whole. I have bought a lot of cars over the years and some dealers feel like a 3 ring circus or the Midway at the State Fair..........not Longo Toyota in Prosper. I drive 25 minutes and pass two other Toyota dealers, just to come here for the customer service and friendly atmosphere. Kenneth and Doug in Service, are both great. I have known Doug for 15 or so years and Kenneth only a few since discovering Longo. I alternate between the two of them. Both are great! Dealership management, Harvey in sales and Billy in the shop........both are outstanding and always greet me whenever I am in the store. I cannot summarize Tony "Superman" Bailey in one word, unless you say "Superman" in the literal form. The dude goes above and WAY beyond what anyone in his position has ever done. The little things, from having stuff to entertain the kids at his desk, buying a snack or drink for his customers while they are waiting, no pressure sales tactics, following up and being transparent in the sales process and delivery, and greeting me any time I am in the store. He is genuine, a man that loves his job and clients and it shows. Tony does a lot of things for his customers, that many will probably never even know, and asks for no recognition in return. Tony even brought me to his desk and had a one-on-one conversation with me about things both related and unrelated to buying a vehicle. You just do not see that much from people anymore. I am still in total shock and awe, that in this crazy market, last February, I told Tony to be on the lookout for a 4Runner, in a specific trim, color, package, and he had me one in less than a week. I had fallen in love with and wanted a specific loaner truck and specific color at the dealer and it was not for sale. Tony was on the prowl for a few months, and called me told me that one came in, and it was the color, packages, configuration, and PRICE that I was wanting to spend. I came in, signed off and the rest is history. We love the 2022 Tundra, Tony!!! From the quiet atmosphere, sales, service, facilities, employees, transparent no gimmicks pricing, they are like no other dealership I have experienced. I hope that nothing changes, and they will be here the next time I need a car or want an upgrade! More

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Got my truck riding and feeling like new again. Everyone treats me like a friend or family. Looking forward to my next purchase from them soon. Thanks Longo Toyota Prosper!!! Everyone treats me like a friend or family. Looking forward to my next purchase from them soon. Thanks Longo Toyota Prosper!!! More

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Tony was such a pleasure to work with. Patient, kind & wants the best for his customers. Patient, kind & wants the best for his customers. More

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What a guy! Tony is genuine, patient, diligent, and kind. Not what I think of when I think of “car salesman”. He was the best to work with and I could not speak Tony is genuine, patient, diligent, and kind. Not what I think of when I think of “car salesman”. He was the best to work with and I could not speak more highly of him. I recommend going to Tony for any car needs. More

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Superman made our purchase process smooth and easy! He was very detailed and we absolutely would recommend you shop with him for any vehicle purchase! He got me in my dream vehicle and it was an amazin He was very detailed and we absolutely would recommend you shop with him for any vehicle purchase! He got me in my dream vehicle and it was an amazing experience the entire time. He makes the experience personal-able and is so kind! He is even helped out with making my kiddos less bored since they were with me! Superman is the way to go! More

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We bought a beautiful 4 Runner today and Tony Bailey made the process super easy. My husband reached out earlier telling him what we would like to see and he found it! Tony is very friendly and not pushy at the process super easy. My husband reached out earlier telling him what we would like to see and he found it! Tony is very friendly and not pushy at all. He strives for an awesome customer service and definitely delivers. And a plus was my kids got to meet “Superman.” More

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Real people that work hard for your business. From sales to service some of the most professional people out there. No BS, just good service. to service some of the most professional people out there. No BS, just good service. More

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Excellent service and communication. Thanks for the knowledgeable suggestions and solutions for my car. Much appreciated. knowledgeable suggestions and solutions for my car. Much appreciated. More

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Kenneth and his team did an excellent job of servicing my Tacoma. Kenneth coordinated a ride for me while Billy supervised the repairs. I was treated with great consideration. Thank you Tacoma. Kenneth coordinated a ride for me while Billy supervised the repairs. I was treated with great consideration. Thank you More

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Tony took care of everything for us! He was extremely professional and knew about every car in the lot! He got us the exact car we were looking for in a very short amount of time! Was a pleasure having h professional and knew about every car in the lot! He got us the exact car we were looking for in a very short amount of time! Was a pleasure having him as our dealer! He was one of the nicest guys ever! More

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