Blanca Baez

Blanca Báez was amazing from the very first phone call we had. In our first call I told her exactly which Escalade I wanted and she went above and beyond to get it for me. She remained in constant communicat had. In our first call I told her exactly which Escalade I wanted and she went above and beyond to get it for me. She remained in constant communication with my throughout the entire process and made delivered the vehicle to my driveway on short notice. Blanca is a rockstar and I’ll refer her to any of my network because they will be in amazing hands. More

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had an outstanding experience working with Mark when purchasing my Escalade IQ. From start to finish, Mark was professional, knowledgeable, and genuinely focused on making sure I was comfortable and con purchasing my Escalade IQ. From start to finish, Mark was professional, knowledgeable, and genuinely focused on making sure I was comfortable and confident in my decision—not just making a sale. He took the time to walk me through every detail of the vehicle, answered all my questions clearly, and made what can be a stressful process feel smooth and enjoyable. Marc was transparent, responsive, and never pushy, which I truly appreciated. His attention to detail and respect for my time really set him apart. If you’re looking for a salesperson who is honest, patient, and truly knows their product, Mark is your guy. I couldn’t be happier with my Escalade IQ or the experience overall. Highly recommend! More

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Dealership sold me an XT5 2025 vehicle with very worn-out tires. Not happy customer worn-out tires. Not happy customer More

by edithcordero21 Verified Customer Verified Customer

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Mark was great assistance during delivery. It was stress free purchase process. Thank you Big Star Team. It was stress free purchase process. Thank you Big Star Team. More

by ADN99 Verified Customer Verified Customer

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“Excellent service! !!!!! Blanca was the best!!!! An exciting and caring person all in one!!! She was a great, great, great person that made my buying experience smooth, !!!!! Blanca was the best!!!! An exciting and caring person all in one!!! She was a great, great, great person that made my buying experience smooth, fun, and completely stress-free. She truly went above and beyond to make sure I got exactly what I wanted and understood every step of the process. If you’re looking for someone who genuinely cares and makes you feel confident about your purchase, Blanca is the one to see! I can’t thank her enough for turning what can be a stressful process into such a positive and exciting experience.” More

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Very nice people but I 100% recommend Blanca she was AMAZING get with her for any of your car needs she really did everything in her power to get me my dream car!! AMAZING get with her for any of your car needs she really did everything in her power to get me my dream car!! More

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Blanca made this experience so quick and easy ! Would 100% recommend, gets you in and out with what you want ! Would 100% recommend, gets you in and out with what you want ! More

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Blanca was very helpful throughout the entire process, she got me in and out the door with a new car! she got me in and out the door with a new car! More

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He was very patient with me. He did not rush me let me take my time and pick out the car I wanted I test drove four different model cars. He did not rush me let me take my time and pick out the car I wanted I test drove four different model cars. More

by MELISSAWILKINS10 Verified Customer Verified Customer

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David was excellent at his job. Very easy to deal with. He did everything I requested and even got my car shipped to my house quick. Best car salesman I have dealt with. Very easy to deal with. He did everything I requested and even got my car shipped to my house quick. Best car salesman I have dealt with. More

by chris_2797 Verified Customer Verified Customer

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