Bob Bailargeon | Page 7

Great experience…and amazing customer service. Pat and the team there are fantastic and will see them again. Pat and the team there are fantastic and will see them again. More

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Experienced professional and pleasant atmosphere. Consultant Majed and Desiree approach was warm and welcoming throughout the entire transaction. Purchased a 2019 Toyota Highlander and I'm really enj Consultant Majed and Desiree approach was warm and welcoming throughout the entire transaction. Purchased a 2019 Toyota Highlander and I'm really enjoying my journey. Love my choice! More

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Amer worked with me to sell me a new Tacoma with what I needed at a fair price. Would be happy to work with him again on a new car. needed at a fair price. Would be happy to work with him again on a new car. More

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Purchased a used 2018 Toyota with 30,000 mikes. Brought it in to be inspected, however it failed due to a check engine light. The service department diagnosed the issue and is working with me to Brought it in to be inspected, however it failed due to a check engine light. The service department diagnosed the issue and is working with me to rectify the problem. Unfortunately I do have a rejected inspection sticker for now. More

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Excellent customer service at Imperial Toyota. Just drove home with our new Rav4 and couldn't be happier with the experience! Amer Hajou was our associate- he was very helpful and attentive to d Just drove home with our new Rav4 and couldn't be happier with the experience! Amer Hajou was our associate- he was very helpful and attentive to details. He showed us all of the features of the car and answered every question with ease. Mr. Bailargeon, manager, was also very helpful and courteous. Overall, a wonderful experience. I highly recommend this dealership, great staff! More

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The dealership is well kept and very convenient for me. I was always greeted and asked what they could do for me. Service appointment are accomplished quickly and there is a comfortable waiting area. St I was always greeted and asked what they could do for me. Service appointment are accomplished quickly and there is a comfortable waiting area. Staff is professional, friendly and knowledgeable. More

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I met with Amer Hajou who guided me thru every steop of the process in purchasing a new vehicle. He introduced me to Bob Baillargeon the Sales manager who really appreciated that I was a veteran and made the process in purchasing a new vehicle. He introduced me to Bob Baillargeon the Sales manager who really appreciated that I was a veteran and made sure I received the military discount. Amer made surte I contacted my insurance company ASP which made that part of the process work without a delay.. I should note that Amer did not jjust walk to the variouis areas required to get authorization He ran..A great person to work with. More

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Kevin Silva and Elise Campos in particular were friendly and professional throughout the process.of buying my new Corolla. and professional throughout the process.of buying my new Corolla. More

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I can't say enough about Bob Bailargeon and his sales staff at Imperial Toyota. Even in the midst of supply chain challenges, he not only delivered the gorgeous RAV4 Prime I wanted, but stayed in touch staff at Imperial Toyota. Even in the midst of supply chain challenges, he not only delivered the gorgeous RAV4 Prime I wanted, but stayed in touch all the way. These days it's rare to get personalized care, but Bob hung in there with me, rejoiced that my car was on its way, and celebrated about as much as I did when it arrived. A real friend in the car business - I really needed it! Amazing. More

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Purchased a new Tacoma last year (2020) and had several services done at same location. Erica Carbone from sales was great to work with, allowed me to do several test drives, answered all my questions and services done at same location. Erica Carbone from sales was great to work with, allowed me to do several test drives, answered all my questions and found the Tacoma I wanted. Bob Bailargeon, the sale manager, was reasonable and a nice guy to finalize the sale. I have also had the truck serviced several times at the dealership which has been relatively quick considering I stop when I can without an appointment. I would and have recommend this dealership. More

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