Bob Bailargeon | Page 6

Great Sales Support! Erica was incredible to work with. She took care of every aspect of the purchase and trade-in with a friendly and professional attitude. After the purchase I told her I was missing the She took care of every aspect of the purchase and trade-in with a friendly and professional attitude. After the purchase I told her I was missing the Owner’s manual and within less than 48 hours it arrived at my door,via Fedex. What a pleasant surprise. This is just another example of how much she cares about her customers’ satisfaction. I can’t thank her and Bob enough for how they treated me throughout this purchase experience. Erica’s willingness to help is above and beyond. Thanks again for the personal attention. I wish you all the best! Dave (Windsor, CT) More

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Jose Monteiro was very professional he knew , exactly what I was looking for he also made sure to take his time to go through every detail. I’m very happy with my purchase !!! Car purchased 03/2 what I was looking for he also made sure to take his time to go through every detail. I’m very happy with my purchase !!! Car purchased 03/2 More

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I would highly recommend going here if you are shopping for a vehicle. The people are very nice and helpful. My sales person was able to answer any questions I had. They made what I view as a terrifying ex for a vehicle. The people are very nice and helpful. My sales person was able to answer any questions I had. They made what I view as a terrifying experience to be a very pleasant one. In the future I will definitely shop here for my next vehicle. More

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I brought my car in for a oil change..They greeted me at the door..He said hello and held the door opened for me...Once inside, the service advisor Kevin DeFrancesco was also very courteous and friendly...H the door..He said hello and held the door opened for me...Once inside, the service advisor Kevin DeFrancesco was also very courteous and friendly...He asked me what I needed done and also had some nice suggestions for me about maintaining the vehicle.. I really appreciate that he took the time to explain everything to me in detail...A very nice experience! They are very professional! I would recommend Imperial Toyota. service to anyone and ask for Kevin DeFrancesco More

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Imperial Toyota does it again! I bought a car there on Tuesday and brought my sister there today. Extremely happy with the service she received today!! Flori, Amil and Bob were excellent! Customer service Tuesday and brought my sister there today. Extremely happy with the service she received today!! Flori, Amil and Bob were excellent! Customer service doesn’t get any better than the people at Imperial Toyota! More

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Imperial Toyota in Milford is the best! Moe, Natalie and Bob are amazing! I bought a used car from them and everyone I had the pleasure to speak with were friendly, caring and professional!! They make you f Bob are amazing! I bought a used car from them and everyone I had the pleasure to speak with were friendly, caring and professional!! They make you feel comfortable and help to ease the stress of going through the financing process. Natalie is funny, smart and does her absolute best to get you the best deal!! HIGHLY recommend you go see them if you’re in the market for a Toyota!!!! More

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Horrible dealership the management didn't want to work with me but the salesman Florian tried as hard as he could.. drove 3 hours for nothing.. terrible terrible terrible with me but the salesman Florian tried as hard as he could.. drove 3 hours for nothing.. terrible terrible terrible More

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JOSE MONTERIO WAS THE BEST SALESMAN I HAVE HAD. My sales experience was the best I am so happy and grateful I got approved for the 2020 Toyota Camry!!! Thank you Jose! experience was the best I am so happy and grateful I got approved for the 2020 Toyota Camry!!! Thank you Jose! More

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Florian Bixho was fantastic. He was professional and patient and he answered all of my questions. This was my first truck purchase and he explained all the differences and helped me find exactly what I patient and he answered all of my questions. This was my first truck purchase and he explained all the differences and helped me find exactly what I wanted. This was easily the most relaxing and satisfying car-buying experience I have ever had. Bob the manager was also very helpful. More

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We traveled quite a distance to speak with Jose at Imperial after seeing a vehicle online that we were interested in. We were worried about pushy sales people because we had a few other dealerships to Imperial after seeing a vehicle online that we were interested in. We were worried about pushy sales people because we had a few other dealerships to go to that day, but Jose was great, he was friendly, funny and professional at the same time. He listened to us, got the trade in offer we were hoping for and we left with a great vehicle that same day! Finishing the paper work with Desiree and going over warranty options also made us feel at ease, she was not pushy about purchasing anything extra, that is something that we really appreciated! We would definitely recommend Imperial Toyota!! More

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