Bob Cerza | Page 18

This was our first Volvo purchase and we could not have been more impressed. Bob was accommodating and patient, lovely to work with. He even dropped the car at our house! been more impressed. Bob was accommodating and patient, lovely to work with. He even dropped the car at our house! More

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Great job by Bob Cerza in matching my needs for a new lease and delivering the vehicle in a super fast timeframe. (3 days!) He also spent a lot of time before the final selection answering all my questio lease and delivering the vehicle in a super fast timeframe. (3 days!) He also spent a lot of time before the final selection answering all my questions and offering advice based on experience and practicalities (what the dealership has available). Have been doing business with Smythe since 2003 and Bob’s the best - tenacious to help the customer, professional, knowledgeable and patient! I recommend Bob to my friends and family. Also kudos to the Delivery Specialist Alex Piriz. Alex took me through the new features in a clear and concise manner. Helped me with some extra items in transferring from old to the new vehicle. Alex made the whole process so smooth! The car was spotless - like right off the showroom floor. Thanks to the Detail Team for that! So far it’s running beautifully and is beautiful to look at - love the Thunder Gray exterior matched with the Blonde interior! More

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Everyone seem to be so kind and courteous. It was much appreciative be treated so nicely. It was much appreciative be treated so nicely. More

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Great car buy all the way around. Bob, Alex, and Abood made the process fast and painless. All three were very polite and professional. Third car buy here - wont go anywhere else Bob, Alex, and Abood made the process fast and painless. All three were very polite and professional. Third car buy here - wont go anywhere else. Very nice car at a great price. More

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This is my second time leasing an xc90 from smythe Volvo. The reason we came back to smythe Volvo is because of the wonderful service and people who work there. They are beyond professional and really care a The reason we came back to smythe Volvo is because of the wonderful service and people who work there. They are beyond professional and really care about their customers. Bob Cerza was our salesman and he was fantastic. We would recommend him to anyone. Larry, the manager, was the most polite, respectful and caring manager. Don showed the whole car to me and was very knowledgeable and helpful. Even the finance manager, Santiago, was nice and knowledgeable. The whole process was smooth and I would recommend smythe dealership in Summit to everyone. Thank you for another fantastic car! More

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Very professional and helpful. Bob made buying a new car stress free. Would definitely recommend. Bob made buying a new car stress free. Would definitely recommend. More

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A very pleasant and positive experience. Bob, Henry and Jean were great getting me comfortable with my new car. Bob, Henry and Jean were great getting me comfortable with my new car. More

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This is our second Volvo lease and we knew we wanted to work with Bob Cerza. He did not disappoint. Bob was kind, knowledgeable, patient, and honest. Getting a new car can be a daunting task, but he mad work with Bob Cerza. He did not disappoint. Bob was kind, knowledgeable, patient, and honest. Getting a new car can be a daunting task, but he made it a positive experience. He helped us find the perfect car and payment. We also received the same treatment and support from everyone we dealt with. Thank you for making our visit such a positive experience. More

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Awesome service from all involved from sales to pickup. Would highly recommend buying a car here. Would highly recommend buying a car here. More

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Great service! We had to do a lot over the phone because I was driving in from NY, Bob was always willing to jump on the phone and talk things through with me. Wh We had to do a lot over the phone because I was driving in from NY, Bob was always willing to jump on the phone and talk things through with me. When we arrived for the pickup, every detail had been taken care of for me! Jean was also a great help getting us the additional add-ons to the car and did a thorough review of how to use everything when we were at Smythe! More

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