Bob Cerza
Bob Cerza at Smythe Volvo
Refer Me

Bob Cerza | Page 18

Sales Consultant

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
744 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

7 yrs, 5 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

5.0

744 Reviews

Write a Review

744 Reviews of Bob Cerza

October 17, 2022

Dealership Rating
Employee Rating

Pleasure to work with Bob and the staff. Bob made us feel comfortable and worked with us to find the right Volvo for us! More

by elainebarbara1353
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Oct 17, 2022

Smythe Volvo responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Smythe Volvo are glad to have you as a customer.

October 12, 2022

Dealership Rating
Employee Rating

Bob has been my favorite salesperson - he sold me 4 cars in a period of over 20 years and I always come back to him! More

by Marko G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Smythe Volvo responded

Marko, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Bob can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 05, 2022

Dealership Rating
Employee Rating

Always a pleasure to purchase or lease from Smythe Volvo. We have acquired 10 cars since 1997. Bob Cerza assisted on the last 2 and he is a true professional. More

by drhunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

Oct 06, 2022

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations once again. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

Oct 06, 2022

drhunt responded

Thank you

October 03, 2022

Dealership Rating
Employee Rating

We had a great experience at Smythe. This started with Bob Cerza who responded to my inquiry promptly and remained in touch with me throughout the process. Everyone we dealt with was he More

by GG0419
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Jeff Morocho

Oct 04, 2022

Smythe Volvo responded

Here at Smythe Volvo, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 27, 2022

Dealership Rating
Employee Rating

Bob Cerza has been our salesperson now for 3 Volvos. He’s kept in touch with us in advance of each lease regarding our preferences and timing; when the timing is right he facilitates the entire leasing More

by jebi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morocho

Sep 27, 2022

Smythe Volvo responded

Jebi, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

September 13, 2022

Dealership Rating
Employee Rating

The. Dealership is excellent. My wife and I have leased cars there for long time. Bob was terrific The service is great. Also I believe the fellow who s More

by bobdangelo793
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bob and our team here at Smythe Volvo.

September 07, 2022

Dealership Rating
Employee Rating

Overall experience was excellent. Each team member is knowledgeable of the entire buying process. Bob was extremely helpful and would recommend anyone to do business with him and thi More

by pablomb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Henry Padilla Jr

Sep 09, 2022

Smythe Volvo responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

September 02, 2022

Dealership Rating
Employee Rating

Purchased my used 2020 Subaru from here. The team is amazing. Loved working with Bob and Abood. Coming back here for my next car. More

by Najthenuj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Jeff Morocho

Sep 04, 2022

Smythe Volvo responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Smythe Volvo!

September 01, 2022

Dealership Rating
Employee Rating

Seamless transaction with Bob and staff a true pleasant experience close to home and great service More

by angelogiannettarph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

Sep 02, 2022

Smythe Volvo responded

Thank you for taking the time to share your thoughts on working with Bob and the team. We're glad to hear we delivered such a great experience!

August 21, 2022

Dealership Rating
Employee Rating

Great dealership! Our salesperson Bob C. was top notch! I’ll definitely be coming back! More

by jstrype
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu

Aug 25, 2022

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

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