Bob Cerza | Page 2

Really appreciate Bob, the whole dealership staff, and their meticulous attention to detail and taking care of cars! their meticulous attention to detail and taking care of cars! More

Print

Just had another excellent car buy at Smythe - fourth one for my family. Bob Cerza is a great Sales Consultant, Abood takes super care of you in Finance, and Nick gives a thorough car overview during delive for my family. Bob Cerza is a great Sales Consultant, Abood takes super care of you in Finance, and Nick gives a thorough car overview during delivery! Price was great and got exactly the car I was looking for. More

Print

I just leased my 3rd Volvo. SMYTHE in Summit makes it an easy process. Bob Cerza sold me my car. SMYTHE in Summit makes it an easy process. Bob Cerza sold me my car. More

Print

From sales to parts to finance team - all team members treat all interactions with respect & professionalism. Bob Cerza guided me through the buying process & kept lines of communication open & timely. treat all interactions with respect & professionalism. Bob Cerza guided me through the buying process & kept lines of communication open & timely. More

Print

This is the second car we bought from Smythe & Bob Cerza. They performed extensive service to the vehicle to make sure it was good to go before we picked it up. Very pleasant experience. Cerza. They performed extensive service to the vehicle to make sure it was good to go before we picked it up. Very pleasant experience. More

Print

Rob Cerza was very helpful during the sales process. I would recommend him to other buyers. I would recommend him to other buyers. More

Print

Very good and accommodating good deals good people good cars Very good and accommodating good deals good people good cars and good experience cars Very good and accommodating good deals good people good cars and good experience More

by OREN0 Verified Customer Verified Customer

Print

Bob was absolutely awesome. He sold me a great pre-owned Volvo XC40 and I was super satisfied with his service. Muhammad who showed me the features of the car was also great, he He sold me a great pre-owned Volvo XC40 and I was super satisfied with his service. Muhammad who showed me the features of the car was also great, he explained everything with full detail and made me excited to drive the car. More

Print

This was BY FAR the worst car-buying experience I’ve ever had. I purchased what was advertised as a used car expecting it to be safe and thoroughly inspected. Instead, I was sold a vehicle that immediately b had. I purchased what was advertised as a used car expecting it to be safe and thoroughly inspected. Instead, I was sold a vehicle that immediately became a money pit. Within the first month, parts started failing one after another. I’ve had to replace sway bar links, a control arm, shocks and struts, tie rods, brakes, and rotors because they were worn out or rusted. It’s incredibly frustrating to think this car was supposedly inspected before being sold. As a young buyer, I trusted this dealership and feel completely let down. I worked hard to make my money to pay for this car and you lied right to my face. Instead of enjoying my new car, I’ve spent my time dealing with repair shops and paying thousands of dollars to fix problems that should have been caught before the car was ever put on the lot. I was given copies of the paperwork that said they addressed all the issues after “running it through there shop”. To say that they run the cars through the shop is the biggest lie I’ve ever heard. They did the stupid stuff like charging around $300 for an air filter that really only costs about $12 and replacing the wiper blades, yet claimed they replaced the engine mounts, which in fact have not been touched. I’m disgusted that they had no hesitation selling a vehicle in this condition to a young buyer. The lack of concern for my safety and the condition of the vehicle is unacceptable. Based on my experience, I have no confidence in this dealership. This is your warning: if you’re looking to buy a car from here, run as fast as you can in the opposite direction. Don’t even bother replying with your worthless words I’m putting this out here to save the next person from your crummy business. More

Print

Great experience purchasing a CPO XC40 from Smythe. Everyone I dealt with was professional, kind, and knowledgeable. I'd recommend. Everyone I dealt with was professional, kind, and knowledgeable. I'd recommend. More

Print