Bob Cerza | Page 3

Smythe is always a pleasure to work with. This is our 6th Volvo from them! No awkward haggling just straight to the best possible option. They are always friendly and thorough. This is our 6th Volvo from them! No awkward haggling just straight to the best possible option. They are always friendly and thorough. More

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Bob Cerza informed me of all my options and was patient and non-pushy as I needed time to make my decision. Abood, affirmed my decision making and helped me with warranty choices. and non-pushy as I needed time to make my decision. Abood, affirmed my decision making and helped me with warranty choices. More

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We recently bought our first Volvo from Smythe Volvo and found this dealership to be extremely well run and professional. Bob Cerza helped us find a vehicle that suited our needs and expectations. The d found this dealership to be extremely well run and professional. Bob Cerza helped us find a vehicle that suited our needs and expectations. The day we bought our Volvo, we really liked it — but now, a couple weeks later, we absolutely love it and have been impressed by its comfort, maneuverability and ease of use, as well as many other features. (Specifically, this Volvo has impressed us in comparison to our driving experience with our previous vehicle, an Audi. We have also found the Volvo app to be useful, helpful, well-designed and far better than the Audi app.) If my friend or family member were looking to purchase a vehicle, I’d definitely recommend that they see Bob Cerza. He works with customers in the best way possible, in my opinion — which is to say, his approach with us was to listen and try to meet our needs, without steering us toward a more expensive vehicle or pressuring us to make a purchase. We appreciated that, and we believe he has a lot of integrity. He’s also very knowledgeable and, overall, just an incredibly nice guy. More

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I recently leased a new Volvo, and the experience exceeded my expectations. The dealership staff was incredibly knowledgeable. I appreciate the attention to detail and exceptional customer service. O exceeded my expectations. The dealership staff was incredibly knowledgeable. I appreciate the attention to detail and exceptional customer service. Overall, a top-notch experience that left me thoroughly satisfied with my new Volvo and the dealership. Highly recommend! More

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Just purchased a second hand Volvo from Smythe Volvo. We can absolutely recommend this car dealer. From the first contact with Sabrina, to the sales procedure with Bob, payment and paperwork with Henry a We can absolutely recommend this car dealer. From the first contact with Sabrina, to the sales procedure with Bob, payment and paperwork with Henry and Dan, all were extremely helpful, friendly, efficient and highly professional. The car was handed over freshly cleaned and with full gasoline tank. We never had such a kind and trustworthy relation with a car dealer than we had this week with Smythe Volvo in Summit, NJ. I could give 10 points if it were possible. More

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This is our second lease with Bob Cerza and Smythe Volvo. It was an easy decision to return because of our prior experience three years ago. On each occasion, Bob listened and worked with us to ensure we fou It was an easy decision to return because of our prior experience three years ago. On each occasion, Bob listened and worked with us to ensure we found the right car for our needs and budget. He is knowledgeable, professional and courteous. Don Cheong-A-Shack, our Delivery Specialist, was very helpful - and patient - explaining the technology and features of our new XC60...much appreciated! More

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Was a great experience. Bob great guide and it was very easy to return for a second lease. Bob great guide and it was very easy to return for a second lease. More

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I had never purchased a car from a dealer before, but Bob, Ron and the rest of the friendly Smythe staff made it a painless experience. Bob, Ron and the rest of the friendly Smythe staff made it a painless experience. More

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We had such a great experience at Smythe Volvo. We loved working with Bob & Alex, both are super nice and helpful. We loved working with Bob & Alex, both are super nice and helpful. More

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I recently purchased a used VW from Smythe Volvo after discovering it online. I live in Virginia and I got in touch with Tricia LaGrace who directed me to Bob Cerza. I was concerned about the car being so discovering it online. I live in Virginia and I got in touch with Tricia LaGrace who directed me to Bob Cerza. I was concerned about the car being sold while I traveled to New Jersey for a test drive, but Bob said he'd hold it for me while I made the drive up to check it out. Upon arrival it was in excellent shape, exactly as Bob had described it, so I decided to buy it. The purchase process was quick and easy and I drove back home the same day. Unfortunately Smythe isn't a local dealership for me so I don't know if I'll have the opportunity to work with them again, but I wholeheartedly recommend them to anyone in the NJ/NY area looking for a Volvo or a quality used car. More

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