I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
930 Reviews
Write a Review930 Reviews of Bob Cerza
August 01, 2020
My first Volvo I bought my first Volvo with Bob Cerza's help. He was kind and welcoming and also a straight shooter about price, terms, etc. I didn't feel like I n I bought my first Volvo with Bob Cerza's help. He was kind and welcoming and also a straight shooter about price, terms, etc. I didn't feel like I needed to haggle. He got all of my paperwork done ahead of time for me to minimize how long I would have to stay at the dealership to get it all done. He gave me his cell phone and answered it everytime I called. Even on his day off. He was a pleasure to deal with. I also must mention Emilia, who went over all of my cars functions. Coming from a Jeep, things were quite different and she explained everything clearly and patiently. She was a delight to work with. More
Other Employees Tagged: Francine O'Donnell, Emilia Paladino
July 25, 2020
Quality dealership. Dependable staff. Emilia made genuine attempt to help with familiarization of special features.Impressive health related precautions noticeable in all departments and waiting lounge. attempt to help with familiarization of special features.Impressive health related precautions noticeable in all departments and waiting lounge. More
Other Employees Tagged: Doug MacAdam , Emilia Paladino, Ernst
July 24, 2020
Very pleased with the level of service and professionalism we received at Smythe Volvo. Bob Cerza took the time to show us the vehicle go over all of the pricing without rushing or pressure. professionalism we received at Smythe Volvo. Bob Cerza took the time to show us the vehicle go over all of the pricing without rushing or pressure. Very honest dealership without any scams or unnecessary fees. Would recommend. More
July 24, 2020
Our trip to Smythe volvo was great. We were very unsure whether or not a car from Volvo was right for us and Bobby did everything he could to help us find the right car. The entire staff was welcoming and whether or not a car from Volvo was right for us and Bobby did everything he could to help us find the right car. The entire staff was welcoming and friendly and went out of their way to ask us if we needed assistance while in the dealership. Overall Bonny and the whole staff did a great job in helping us find a car in a short amount of time! More
Other Employees Tagged: Emilia Paladino
July 21, 2020
I had a great experience at Smythe. Bob was great to work with and made the process extremely seamless. I am extremely happy with my decision to go with Volvo and will definitely recommend Smythe to others. with and made the process extremely seamless. I am extremely happy with my decision to go with Volvo and will definitely recommend Smythe to others. More
Other Employees Tagged: Emilia Paladino
July 19, 2020
My husband and I traveled all the from the Poconos to see a car we saw online. We arrived around 4 pm, it was late but we wanted the car! Bob Cerza and Smythe Volvo had us approved and in the car, ready to g a car we saw online. We arrived around 4 pm, it was late but we wanted the car! Bob Cerza and Smythe Volvo had us approved and in the car, ready to go home in just a few hours! We were very pleased with this dealership and would definitely recommend! I love my new Volvo! Sincerely, Ken and Michelle Coutts More
July 19, 2020
Was able to come to an agreement on price quickly. Bob was super friendly, very helpful and extremely knowledgeable. I would recommend him and Smythe Volvo to friends and family. Great customer service! was super friendly, very helpful and extremely knowledgeable. I would recommend him and Smythe Volvo to friends and family. Great customer service! More
July 16, 2020
Helpful, Direct, Courteous and Quick They were helpful, direct, courteous and quick. They didn't try to rush us through the process but they also didn't waste our time with cars/deals th They were helpful, direct, courteous and quick. They didn't try to rush us through the process but they also didn't waste our time with cars/deals that didn't interest us. Bob was a great salesperson to work with and Emelia was patient, friendly and super helpful with getting to know features in the car. I would recommend them. More
Other Employees Tagged: Emilia Paladino
July 03, 2020
I have had a great experience for the last 25+ years with Smythe Volvo. Everyone is knowledgeable and helpful in the showroom and service areas. I have and will continue to recommend Smythe Volvo. Smythe Volvo. Everyone is knowledgeable and helpful in the showroom and service areas. I have and will continue to recommend Smythe Volvo. More
Other Employees Tagged: Kevin Flanagan
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