Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 60

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

June 30, 2020

Dealership Rating
Employee Rating

Excellent Everything was handled professionally, swiftly and enthusiastically. First class dealership from top to bottom. Ownership, sales, finance and service More

by mhorn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan , Emilia Paladino

Jul 03, 2020

Smythe Volvo Cars responded

"Excellent" is what we are striving for with every guest in our store. We appreciate your great review and we appreciate your business.

June 30, 2020

Dealership Rating
Employee Rating

Everybody was courteous, very helpful and a pleasure to work with. This is our third car purchase from this dealership and looking forward to doing future business again More

by dkyritsis
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Emilia Paladino, Francine

Jul 03, 2020

Smythe Volvo Cars responded

This is what we are striving for from everyone at our dealership. We are fortunate to have such a good team and customers as well. Thank you for your business.

June 25, 2020

Dealership Rating
Employee Rating

Bob was fantastic during the process of leasing my first Volvo! The entire transaction from test drive to finance was smooth and easy! Highly recommend! More

by AnnChick
Recommend Dealer
Yes
Jul 03, 2020

Smythe Volvo Cars responded

We appreciate the recommendation. This is the type of experience we strive for and Bob consistently delivers. Thank you for taking the time to share your experience.

June 24, 2020

Dealership Rating
Employee Rating

A smooth, pleasant experience from start to finish as always, from the team at Smythe Volvo. The process was very easy even during these hectic times during the pandemic. More

by ramlax13
Recommend Dealer
Yes
Jul 03, 2020

Smythe Volvo Cars responded

Thank you for this review and your recommendation. Bob has this way about him that makes people feel relaxed and you can see it by reading his reviews. We appreciate your business.

June 18, 2020

Dealership Rating
Employee Rating

We had a wonderful experience buying our new Volvo at Smythe Volvo. Bob Cerza was very helpful and super knowledgeable. It was quite an experience for us since we haven't purchased new Volvo in 14 yea More

by ronageddes
Recommend Dealer
Yes

Other Employees Tagged: Emilia Paladino

Jun 19, 2020

Smythe Volvo Cars responded

Fantastic and thank you. Welcome back after 14 years. It is great to hear you had a good experience with Bob. We've come to expect nothing less of him. We appreciate your business.

June 17, 2020

Dealership Rating
Employee Rating

For me buying a car under normal circumstances is a stressful task. So the thought of buying one during the COVID crisis was not ideal. However, Bob and the team at Smythe Volvo made the experience str More

by Dominik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emilia Paladino

Jun 19, 2020

Smythe Volvo Cars responded

This is a wonderful review and thank you for taking the time to post it. Bob and Emilia are naturally helpful people. Its been a pleasure to see the way our team pulled through this crisis and we've been fortunate to have wonderful customers such as yourself. We appreciate your business.

June 16, 2020

Dealership Rating
Employee Rating

Best car dealership ever! From start to finish the staff at Smythe Volvo takes care of everything and makes the car buying process a very pleasant experience! My family has us More

by swirth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Veronica Chicas, PJ Lee, Dina Thomson, Finance man can't remember his name but he was awesome!

Jun 19, 2020

Smythe Volvo Cars responded

We are fortunate to have such wonderful customers like you. We appreciate your loyalty and it is rewarding to know you've been coming to us for 17 years. We hope you have many safe and happy miles in your new car. P.S. Ernest is the Finance Manager and I agree with you he is awesome.

June 13, 2020

Dealership Rating
Employee Rating

Great opportunity to have a perfect car I got my S60 at Smythe Volvo. I found out the dealer had the exact car and option I was looking for. I traveled all the way up to New Jersey from Mary More

by songofchoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2020

Smythe Volvo Cars responded

What a great story! Thank you for sharing it. I'm so glad to hear of your experience. Bob is not one to disappoint. Thank you for driving up from Maryland to purchase a vehicle from us. We appreciate your business and the time you spent to post this review.

June 10, 2020

Dealership Rating
Employee Rating

"Wonderful Experience at Smythe Volvo" I had a wonderful experience at Smythe Volvo. Bob was very professional, knowledgeable, and easy to work with. I could not be happier with my vehicle More

by Morvarid Rohani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2020

Smythe Volvo Cars responded

Your review is what we are aiming for and thank you for the recommendation. We look forward to seeing you in the service drive at your first scheduled maintenance. Thank you for choosing Smythe Volvo.

June 08, 2020

Dealership Rating
Employee Rating

Wonderful experience at Smythe Volvo, working with Bob and the entire team there. As a new customer and complete stranger, was treated with absolute respect from the second I was greeted at the door of th More

by davekaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Veronica Chicas, Tyler *****

Jun 08, 2020

Smythe Volvo Cars responded

We appreciate this great review and we appreciate your business. I hope you you have many involuntary grins while driving your Volvo. Thank you for choosing Smythe Volvo.

...
60
...

Dealership Inventory (294 Vehicles)

used 2020 Acura RDX car, priced at $24,481
2020 Acura RDX
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC90 car, priced at $51,481
2025 Volvo XC90
used
Onyx Black exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz AMG GLS 63 car, priced at $95,581
2024 Mercedes-Benz AMG GLS 63
used
Twilight Blue Metallic exterior
Automatic
All-wheel Drive
used 2023 Volvo XC40 car, priced at $32,381
2023 Volvo XC40
used
Thunder Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $63,931
2026 Volvo XC60
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
used 2024 Volvo XC90 car, priced at $41,781
2024 Volvo XC90
used
Crystal White Metallic exterior
Automatic
All-wheel Drive