Bob Cerza | Page 70

Great folks to deal with! I honestly just went in to look at a vehicle I had been interested in for some time. Bob C made my car buying experience a pure pleasure. Everyone I s I honestly just went in to look at a vehicle I had been interested in for some time. Bob C made my car buying experience a pure pleasure. Everyone I spoke with was friendly and helpful. Best part is they're all dog people! Thank you again Bob!! More

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Just leased our fourth Volvo w/ Smythe! Bob Cerza, our sales associate, took such good care of us we actually felt our best interests were being looked out for! That’s a big statement when d Bob Cerza, our sales associate, took such good care of us we actually felt our best interests were being looked out for! That’s a big statement when discussing the often maligned and frequently painful car shopping process, Bob was courteous, professional, thoughtful, kind, informative, and no pressure sales. Shaun Hayes took over for the financial portion of the transaction. He was so pleasant and helpful during the thankless job of managing the finance piece. Our fourth Volvo from Smythe over 20 years. We’ve dealt with numerous sales associates, managers, and all of the service over the years. Smythe certainly knows how to choose sales and management to best represent their brand. Thank you! More

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The purchasing experience I was in touch with my salesman Bob a couple of months ago. He followed up professionally once and when we were finally ready to go to the dealership I was in touch with my salesman Bob a couple of months ago. He followed up professionally once and when we were finally ready to go to the dealership he was extremely helpful, knowledgeable and professional. When we decided to purchase we found Bob and the staff very courteous and efficient. We never felt pressured. We would recommend this dealership. More

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Best dealer experience! My husband and I were shopping for an XC90 and was working with 2 other dealerships before we tried Smythe. All I can say is don’t waste your time at My husband and I were shopping for an XC90 and was working with 2 other dealerships before we tried Smythe. All I can say is don’t waste your time at other dealerships. Head to Smythe and ask for Bob. He was so easy to work with and transparent. We got the best pricing and the best service from the moment Bob introduced himself to us to the moment we left the dealership with our new car. It was a very unique experience compared to other dealerships! More

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Best dealership in NJ ! This dealership has the most professional staff in New Jersey! From the moment I walked in the door Bob, my sales agent was incredible! This was my f This dealership has the most professional staff in New Jersey! From the moment I walked in the door Bob, my sales agent was incredible! This was my first experience buying a used car and I had a ton of questions and he was extremely knowledgeable. He made the process painless. Both cars I test drove were in maticulous condition. I am thrilled with my purchase and will recommend this dealership to friends and family. More

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Positive Customer Experience We recently purchased an XC90 at Smythe. We enjoyed working with Bob Cerza. He was knowledgeable, helpful, and responsive. The follow up has also b We recently purchased an XC90 at Smythe. We enjoyed working with Bob Cerza. He was knowledgeable, helpful, and responsive. The follow up has also been great. Bob clearly enjoys building relationships with his customers. We feel very comfortable recommending him to other potential buyers. Shaun in financing was also helpful and professional. More

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Out of State Purchase Bob Cerza was nothing less than exceptional! I was in the market for a specific preowned model and didn’t hesitate to act when one popped up at Smythe Bob Cerza was nothing less than exceptional! I was in the market for a specific preowned model and didn’t hesitate to act when one popped up at Smythe. Bob patiently answered all my questions via phone and kept me in the loop as the car hadn’t even gone through service to be verified for sale when I called. I was so impressed by the customer care that I cancelled a deposit I had on another car... & there was zero disappointment when I finally saw the car at Smythe in person. In fact, the car was better than described + immaculate - you can really trust the sales team at Smythe! The entire buying process from start to finish was seamless and I couldn’t be happier with my purchase. Will only be dealing with Smythe from now on. More

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Fabulous buying experience! Staff was extremely knowledgeable and easy to work with! I was under no pressure and they made me feel completely at ease. It was a very unique experi Staff was extremely knowledgeable and easy to work with! I was under no pressure and they made me feel completely at ease. It was a very unique experience compared to other dealerships! More

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Great team and great service As a new arrival to the US. I was lucky enough to come to buy my first car at Smythe. Bob was a great person to deal will and helped us land on the ca As a new arrival to the US. I was lucky enough to come to buy my first car at Smythe. Bob was a great person to deal will and helped us land on the car we wanted and also terms we liked a lot. Than YOU Bob. Kevin was also great in helping us work through the different options as well and landing the best deal for us A BIG thank you to Smythe and look forward to doing business again with you Ekene More

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Fantastic car buying experience! I was rear-ended in an accident and in need of a car in a relatively short amount of time. Smythe Volvo was an excellent dealer to go to because they I was rear-ended in an accident and in need of a car in a relatively short amount of time. Smythe Volvo was an excellent dealer to go to because they were helpful, transparent, had great customer service, and were not pushy. I highly recommend this dealer, and they will ensure that you get the attention you need when looking to buy a car. Bob was also great to work with, and is extremely prompt and responsive! More

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