Bob Cerza | Page 78

Great experience! Bob was very responsive to all my requests. I'm a return customer and have worked with Bob before. I would highly recommend him and hope to work with Bob was very responsive to all my requests. I'm a return customer and have worked with Bob before. I would highly recommend him and hope to work with Bob again in the very foreseeable future, Thank you, Jose More

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Vibing with my new Volvo My purchase experience was very professional from start to finish. It took no longer than a week to get everything resolved, paperwork done and car My purchase experience was very professional from start to finish. It took no longer than a week to get everything resolved, paperwork done and car out the door with me driving. Thank you so much for the excellent service and time spent helping me select my new car! Sincerely Wanda Bell More

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Volvo Experience @ Smythe Volvo In the simplest of words, Bob Cerza and his colleagues over at Smythe Volvo are an outstanding example of a positive car buying experience. If you’re In the simplest of words, Bob Cerza and his colleagues over at Smythe Volvo are an outstanding example of a positive car buying experience. If you’re in the market for a Volvo do yourself a favor and go see Bob and his crew. Semper Fi, More

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Very positive experience - great car/excellent sales consult This is my first experience with this dealership and the first Volvo experience in more than 20 years. Bob Cerza was extremely knowledgeable and profe This is my first experience with this dealership and the first Volvo experience in more than 20 years. Bob Cerza was extremely knowledgeable and professional, providing information and options without pressure. He promptly returned calls and facilitated the accessing of required insurance information from my agency. On my first visit to the dealership I noted that the snack and food supplies in the lounge area were inadequate; I mentioned this to Bob, he apologized and made sure that corrective action was taken - just one of many indicators of his followup and being tuned in to the customer. More

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Amazing customer service experience! I had an amazing experience at Smythe working with Bob! He and his team helped me in whatever way necessary to ensure that my experience was the best. I had an amazing experience at Smythe working with Bob! He and his team helped me in whatever way necessary to ensure that my experience was the best. I will undoubtedly recommend Smythe to many!! More

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Incredible Experience at Smythe Volvo from Reception to Sale Our experience buying a car at Smythe Volvo was incredible! Bob Cerza was professional and extremely knowledgable. He addressed all of our concerns w Our experience buying a car at Smythe Volvo was incredible! Bob Cerza was professional and extremely knowledgable. He addressed all of our concerns with patience and kindness. We are from Ramsey New Jersey and will continually make the trip to Summit to service the vehicle and in the future to buy our next car. Everyone we came in contact with was outstanding! More

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Could not ask for a better buying experience! I would highly recommend Smythe and Bob to anyone. I visited four other dealerships and I can honestly say Smythe is the best and most honest of all t I would highly recommend Smythe and Bob to anyone. I visited four other dealerships and I can honestly say Smythe is the best and most honest of all the dealerships I visited. One of the dealerships was out of state. Wish Smythe had had the car my wife wanted at the beginning of our search, I would have been one and done. Thanks, Bob PS Hope to see you again in the near future when I am ready to get that XC60 More

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Great car buying experience Bob Cerza was a true gentleman to work with. No gimmicky sales pressure but he stayed on top of me and in regular dialogue through the process and fou Bob Cerza was a true gentleman to work with. No gimmicky sales pressure but he stayed on top of me and in regular dialogue through the process and found me a great car for my budget. Thank you Bob! I love my volvo. More

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Great Deal I never dealt with Smythe Volvo before. Bob Cerza gave us costs over the phone about a car I saw online. We stopped in without an appt. While Bob d I never dealt with Smythe Volvo before. Bob Cerza gave us costs over the phone about a car I saw online. We stopped in without an appt. While Bob drove in from HOME Kevon Bergeron helped process the transaction. It was exactly as Bob said and I knew it was a good deal. The doc fee was reasonable too. I feel good knowing my son is driving in a safe s60 car and was happy with current Volvo promotions. My son was told to stop in anytime with questions or concerns. We took a tour of service and I feel my son is in good hands. We met Michael Watson and Dina Thomson who were very professional and just truly nice people. Our experience was perfect. More

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Great Experience The service from the time we entered up to the time that I received my vehicle was truly exceptional. Overall, everyone that we encountered was friend The service from the time we entered up to the time that I received my vehicle was truly exceptional. Overall, everyone that we encountered was friendly, knowledgeable, and honestly had our best interests in mind. I would highly recommend this dealership time and time again! More

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