Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 77

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

October 27, 2018

Dealership Rating
Employee Rating

My appreciations I really appreciated the buying experience I had with Smythe Volvo. My car salesman Bob Cerza was truly a gem who answered all of my questions and mad More

by Cherie Frazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Kevin Bergeron

Nov 12, 2018

Smythe Volvo Cars responded

Thank you for the kind words. It is great to have customers like you. If there is ever anything you think we could do to improve the experience we provide please let us know.

October 25, 2018

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Employee Rating

First time customer of Smythe I needed a second car and wanted quality and value. I had heard great things about Smythe Volvo and recently decided to drop by dealership where I me More

by First timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Watson

Oct 27, 2018

Smythe Volvo Cars responded

It is great to hear that you heard of us as a great place to buy a car. We strive to provide the best possible experience. Bob and Michael do a great job at helping us meet our goal. We appreciate your business and thank you for the great review.

October 18, 2018

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Review of Sales Representative - Bob Cerza I have been a customer of Smythe Volvo for many years. I am on my fourth Volvo, all from Smythe. My latest lease was handled by Bob Cerza. Bob was More

by maxelrod51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2018

Smythe Volvo Cars responded

Yes, Bob is excellent and thank you for saying so. He is patient and up to date on his product knowledge. Thank you for your kind words, your loyalty, and the time you spent to share your experience.

October 16, 2018

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XC 90 Purchase We purchased an XC90 T6 and our experience was fantastic from start to finish. They treat you like family. Bob Cerza is the best. I highly recommen More

by Fisher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes

Oct 18, 2018

Smythe Volvo Cars responded

We appreciate you taking the time to share your experience of Smythe Volvo and Bob. He is just a great guy. He has a comfortable patient way about him. Enjoy your X/C90 and we'll see you at the next service.

October 15, 2018

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Great customer service This is our second time leasing from Smythe and will continue to do so. We have been very satisfied with their customer service and quick help. More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dina Thomson

Oct 15, 2018

Smythe Volvo Cars responded

Thank you for your loyalty in choosing Smythe Volvo again. Having customer like you really makes doing our job a pleasure.

October 13, 2018

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Great experience! I checked out many reviews on many dealerships before choosing to go the Smythe Volvo and I absolutely feel I made the right decision. From correspon More

by Mathias L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bergeron

Oct 15, 2018

Smythe Volvo Cars responded

What a great review. Your feedback inspires us to continue to focus on what is most important and that is you. We appreciate your time spend in sharing your experience of Smythe Volvo. Enjoy your new car!

October 04, 2018

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Employee Rating

Bob and staff Bob, I would like to pay you personal thank you for helping me obtain a new Volvo lease. It’s been a difficult time for me to make a decision due to t More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , PJ Lee, Adam who was in training

Oct 08, 2018

Smythe Volvo Cars responded

"Bob and Staff" is a great way to see this review titled. It means that everyone you came in contact with cares and wants to help. We are proud of all these employees and Bob does a great job. Thank you for the good wishes on the pet adoption day and thank you for your business.

October 02, 2018

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No hard court press!! Bob was not only warm and funny but REALLY worked to find us what we wanted and needed!! He was friendly, charming and helpful! I’m a 2x Volvo driver More

by Kate9343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2018

Smythe Volvo Cars responded

It is great to hear of your experience. You describe Bob very well. Thank you for your business and for choosing Smythe Volvo.

September 25, 2018

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Employee Rating

Great experience Bob Cerza was the salesman that I dealt with he was honest and easy to deal with everyone we met were friendly and knowledgeable in the roll that th More

by MKMJR1125
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 26, 2018

Smythe Volvo Cars responded

Friendly and knowledgeable are strong attributes of Bob's personality. Thank you for posting this review and thankyou for choosing Smythe Volvo.

September 25, 2018

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Employee Rating

Professionalism in a family ambiance Great experience down to the point fast and friendly They took care of everything in no time and were very professional I will shop there again whe More

by Terrybrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deborah Amster

Sep 26, 2018

Smythe Volvo Cars responded

Your kind words are greatly appreciated. Bob and Deborah and very good at what they do and that is making people happy and comfortable. Thank you for choosing Smythe Volvo.

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