Bob Dedert | Page 15

Outstanding Customer Service I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to S I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to Service (Chris Clem) to BMW Genius (Chris Buie). Each of these three men assisted me w/ my recent purchase and I wanted to acknowledge their outstanding customer service! I truly appreciate it. Their knowledge, patience, sense of humor & strong interpersonal skills are greatly appreciated! More

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Going the distance for the sale After a few tries on a few different vehicles, Bob and I finally agreed on a car and a price. Even after we settled on a deal, the dealership held the After a few tries on a few different vehicles, Bob and I finally agreed on a car and a price. Even after we settled on a deal, the dealership held the car for me after a family emergency. Two weeks later Bob drove an hour and half to deliver the car. It's everything I knew it would be. While I usually go where the car and the deal is, the way this dealership treated me just ensured I will call them first the next time. More

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Great Job! Bob did a fantastic job in helping me get the car I wanted! He went out of his way to find the car and help bring it to St Louis. Bob did a fantastic job in helping me get the car I wanted! He went out of his way to find the car and help bring it to St Louis. More

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Very professional When I walked into Autohaus BMW and told Bob that I was looking for a used BMW priced below 10,000, he said, half seriously and half jokingly, "Well, When I walked into Autohaus BMW and told Bob that I was looking for a used BMW priced below 10,000, he said, half seriously and half jokingly, "Well, perhaps you are looking in the wrong place." I wound up spending a little more because I felt it was worth it: my client advisor, Bob Dedert, took my request seriously, he seemed honest and fair, he made sure that I had ample time to check out several vehicles, and the way he and his colleagues at the dealership handled my business was extremely professional. Bob did more than I expected to ensure my BMW looked almost like new when I picked it up. I believe the entire staff at Autohaus BMW understands that a good dealership is about building long-term relationships with their customers. All in all, a great experience, thank you, Bob! More

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"A fantastic vehicle buying experience" Bob was friendly, knowledgeable and very professional. I explained what we were looking for and he immediately started grabbing keys and helped us in Bob was friendly, knowledgeable and very professional. I explained what we were looking for and he immediately started grabbing keys and helped us in the right direction. He actually found us a newer model than what we expected to be purchasing. No haggle on pricing or trade in and worked a deal in no time at all. Financing was simple and Rick explained everything in detail and got us on our way in a beautiful new BMW 228i. These guys are top notch and if you are in the market for a BMW new or pre-owned go see Bob he will help you also own an ultimate driving machine! More

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Top Notch Customer Service I had an outstanding experience with Autohaus from start to finish. My salesman, Bob Dedert, listened to my specific request and delivered the BMW I I had an outstanding experience with Autohaus from start to finish. My salesman, Bob Dedert, listened to my specific request and delivered the BMW I requested. His excellent communication skills, attention to detail, and stellar customer service was simply the BEST!! More

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Excellent Customer Service Bob Dedert is a true professional. Excellent responsiveness and service to his clients. He worked within our budget. Thorough review of the car. W Bob Dedert is a true professional. Excellent responsiveness and service to his clients. He worked within our budget. Thorough review of the car. We would definitely be a return customer. More

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Top Notch Sales Bob has always taken great care of all of my needs on several cars I have purchased from him. I describe what I'm looking for & in very short order he Bob has always taken great care of all of my needs on several cars I have purchased from him. I describe what I'm looking for & in very short order he comes up with the car I'm willing to purchase. He always goes above & beyond to help out with everything & follows through to make sure I'm familiar with any new upgrades or additions to the cars More

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Always a Great Experience Far and away the best dealership experience out there. Have purchased multiple cars from Bob and he has been professional and demonstrated integrity e Far and away the best dealership experience out there. Have purchased multiple cars from Bob and he has been professional and demonstrated integrity every time. Would highly recommend to anyone considering a BMW. More

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Great experience for our granddaughter Set up our granddaughter with a used BMW as a graduation present. She was treated like a queen by Renard & Bob. Will buy there again! Set up our granddaughter with a used BMW as a graduation present. She was treated like a queen by Renard & Bob. Will buy there again! More

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