Bob Erwin

Koons Toyota has always performed service on my Highlander promptly and advised me of up coming service and maintenance needs. Highlander promptly and advised me of up coming service and maintenance needs. More

by berwin382 Verified Customer Verified Customer

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Excellent experience at Koons Toyota Westminster! ! All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from ! All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from Koons Toyota Westminster, my salesman went above and beyond to help me understand and get the best deal possible on my trade in as well as the finance manager they are excellent to work with! As well as the service department and my service worker who I dealt with on my first time into the service department.all staff All Staff are courteous kind and explained to the fullest detail all my question's every time I have needed service from them , I give them all five stars!! Thank you Koons Toyota of Westminster we appreciate you very much!! More

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2018 great deals Bob Erwin was great assisting me with my purchase of a 2018 RAV4, he was persistent and continued to help until I found the vehicle that best suited m Bob Erwin was great assisting me with my purchase of a 2018 RAV4, he was persistent and continued to help until I found the vehicle that best suited my needs. Bob followed up after the sale to ensure my happiness and see if I needed anything else. He along with Vitaly Gurvich and George Thompson worked a great deal for me. A great experience overall, will refer all my friends to Bob, Vitaly and George. More

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Pleasant Buying Experience My experience in purchasing a 2018 Toyota RAV from Koons Westminster Toyota was excellent. Bob Erwin's low key demeanor, combined with his patience a My experience in purchasing a 2018 Toyota RAV from Koons Westminster Toyota was excellent. Bob Erwin's low key demeanor, combined with his patience and knowledge of the car contributed to a very pleasant buying experience. Bob took the time to explain all the features of the car and then, after purchasing the car, he took time to help adjust all settings including the radio and phone. He followed-up with a phone call a few days later to make sure I didn't have any questions or problems. I appreciated Bob's professional manner and his desire to make sure his customer is satisfied. I will not hesitate to recommend Bob and Koons Westminster Toyota to my family and friends. More

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Great salesman Bob Erwin was great to work with. This is the 2nd vehicle we bought from Bob and he did not pressure us into buying anything. He was very knowledgeabl Bob Erwin was great to work with. This is the 2nd vehicle we bought from Bob and he did not pressure us into buying anything. He was very knowledgeable. We bought the RAV4. When we e-mailed Bob to make an appointment and tell him what we wanted, he had the car waiting for us when we got there. It was the exact vehicle that I had described in the e mail. Bob worked with us to get the RAV4 for the price we wanted. I will recommend Bob and Koons Toyota Westminster to all my friends and family. More

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Excellent, easy and smooth. This was one the best experiences of buying / leasing a car. I worked this time with Bob and I can not express enough how smooth, easy and joyful expe This was one the best experiences of buying / leasing a car. I worked this time with Bob and I can not express enough how smooth, easy and joyful experience it was. He went through everything in details from A - Z with thorough follow up after the purchase through emails and calls to make sure I have no concerns about the new car. I highly recommend to buy through Koons Westminister. More

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GREAT experience I've been waiting for Toyota to make a small hybrid SUV. I've owned RAV4s for years and they finally made a hybrid one. Tried it out and fell in love I've been waiting for Toyota to make a small hybrid SUV. I've owned RAV4s for years and they finally made a hybrid one. Tried it out and fell in love. As always, Bob Erwin made the transaction easy. I did make several visits for information and a test drive. Bob never made me feel like I was wasting his time. When I finally made up my mind to trade my 2012 RAV4 for the hybrid, he and Jeremy Voelkel made the process quick and easy. More

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Disappointing experience Checked inventory on website......found 2 trucks that fit my needs. Scheduled appt and drove 75 miles to dealership to buy a truck. They advertised an Checked inventory on website......found 2 trucks that fit my needs. Scheduled appt and drove 75 miles to dealership to buy a truck. They advertised an msrp, market price and WOW price. Although I asked the WOW price before going to dealership the salesman conveniently ignored that email. Get to dealership and the best price I am given is what they'have listed on website as market price ;.....so much for the WOW price LOL Didn't really make a difference because my first pick from their online inventory didn't exist..... I mean they could not locate the truck. They later informed me the truck had been sold 3 weeks earlier and the website inventory was never updated ("and truck is still on website now!) Classic case of bait and switch to get you in the door...... More

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Wonderful Salesmen. It was a great experience. Bob was a wonderful salesmen. He was very knowledgeable on the vehicle. He was also very informative in explaining details It was a great experience. Bob was a wonderful salesmen. He was very knowledgeable on the vehicle. He was also very informative in explaining details and such on the car. He took his time with us and did not rush us into anything. He was very nice to work with. I would definitely come back again if I was in need of another car. 2016 Toyota 4 Runner. More

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Super Service Advisor CORY COLASSARD is a very knowledgeable and professional service adviser. He answered all my questions with kindness and courtesy! Koons should be pr CORY COLASSARD is a very knowledgeable and professional service adviser. He answered all my questions with kindness and courtesy! Koons should be proud to have him as an employee! More

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