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Bob Fahey

Overview Reviews (84) Inventory (121)

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Bob Fahey

Bob Fahey | Page 2

Service Director

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.9

84 Reviews

Overview Reviews (84) Inventory (121)

Dealership Experience

3 yrs

Industry Experience

55 yrs, 7 mos

Languages Spoken

English

4.9

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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84 Reviews of Bob Fahey

May 21, 2026

Dealership Rating

Employee Rating

Very helpful and knowledgeable And courteous. And translosent about the problem and cost and time And translosent about the problem and cost and time More

by aaronlancor495

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Najdi

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May 21, 2026 -

Colonial Chevrolet responded

It’s great to hear our team provided helpful, courteous service and clear explanations about the issue, cost, and timing. Thank you for trusting us with your Chevrolet 1500. We look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 19, 2026

Dealership Rating

Employee Rating

I've been comIng here since the 70s. It a great place. I've gotten all my cars from them. The service is great It a great place. I've gotten all my cars from them. The service is great More

by helga_pawell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Joseph Baker

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May 19, 2026 -

Colonial Chevrolet responded

Your loyalty to Chevrolet since the 1970s means a lot, and we’re honored you chose us again for your new Trax. It’s wonderful to know our service has stayed great through the years. We look forward to many more miles together. John Woodland General Manager jwoodland@colonialchevrolet.com

April 20, 2026

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Employee Rating

Joe was very nice and helpful and professional he knows how to make customers happy how to make customers happy More

by rahajennifer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Woodland, Robert Webb , Joe Bateman

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Apr 20, 2026 -

Colonial Chevrolet responded

Thank you for highlighting Joe’s professionalism and helpfulness during your Chevrolet Colorado service. We’re delighted he made your experience so positive and appreciate your 5-star rating. We look forward to assisting you again with any future maintenance. John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2026

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Employee Rating

Bobbie Web does a spectacular job. Very detailed and works with the Best Service Team in the Notheast Very detailed and works with the Best Service Team in the Notheast More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Michael Najdi , Robyn Burst

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Mar 19, 2026 -

Colonial Chevrolet responded

Thank you for the five-star rating and for highlighting our service team’s detailed work on your Nissan Sentra. We’re glad our Northeast service department lived up to its high standards. Please let us know if we can assist you again. John Woodland General Manager jwoodland@colonialchevrolet.com

March 18, 2026

Dealership Rating

Employee Rating

I WAS WORKING WITH BOB FAHEY AND ALWAYS GIVES ME EXCEPTIONAL SERVICE AND EVEN GAVE ME A RIDE WHEN NEEDED. EXCEPTIONAL SERVICE AND EVEN GAVE ME A RIDE WHEN NEEDED. More

by achase3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 18, 2026 -

Colonial Chevrolet responded

We’re delighted with your five-star rating and appreciate Bob’s role in providing exceptional service for your Chevrolet Silverado 1500. It’s great to hear the ride assistance met your needs. We look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 12, 2026

Dealership Rating

Employee Rating

Shawn Andrews is a very capable , quality detailed employee. He has been in the Sales department for years. I am sure any customer would be grateful to have Shawn Help them. That’s why I would only employee. He has been in the Sales department for years. I am sure any customer would be grateful to have Shawn Help them. That’s why I would only go to Colonial for all my needs More

by SERVICE79

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Allen Boisvert, Jim McLoughlin, Shawn Andrews, Matthew Kronk, Hailey George , Robyn Burst, Jacob Wolowacki

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Mar 12, 2026 -

Colonial Chevrolet responded

Thank you for highlighting Shawn’s dedication and attention to detail. Congratulations on your new Chevrolet Equinox, and we appreciate your loyalty. Please reach out if there’s anything else we can do. John Woodland General Manager jwoodland@colonialchevrolet.com

February 16, 2026

Dealership Rating

Employee Rating

Easy to do work with. Clean, everyone is kind. I have never had a bad experience Clean, everyone is kind. I have never had a bad experience More

by hnicholson531

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Ealey

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Feb 16, 2026 -

Colonial Chevrolet responded

We’re excited that you find working with us easy and appreciate our clean, friendly environment. Thank you for trusting us with your Chevrolet Traverse and for your continued support. John Woodland General Manager jwoodland@colonialchevrolet.com

February 03, 2026

Dealership Rating

Employee Rating

I recently moved from Orchard Park, N Y and was a customer of West Herr Chevrolet for more than 50 years. Colonel Chevrolet, especially Robyn Burst passed all expectations for service. She receiv customer of West Herr Chevrolet for more than 50 years. Colonel Chevrolet, especially Robyn Burst passed all expectations for service. She received us with warmth, knowledge and especially helpful with all our needs for a relatively new Blazer. Thank you Robyn for going out of your way to welcome us to our new dealership in New England. More

by sandikale

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Allen Boisvert, Jim McLoughlin, Matthew Kronk, Monica Carpenter, Hailey George , Robyn Burst

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Feb 03, 2026 -

Colonial Chevrolet responded

We’re glad Robyn delivered the warm, knowledgeable care you needed for your Chevrolet Blazer service. It’s an honor that you chose us after more than 50 years with West Herr Chevrolet. Thank you for letting us welcome you to New England.

December 15, 2025

Dealership Rating

Employee Rating

Colonial Chevrolet in Acton has a fantastic service team. Always friendly, always there to help you. Great follow up before and after service has been completed. They have a Bodyshop too. I would never think Always friendly, always there to help you. Great follow up before and after service has been completed. They have a Bodyshop too. I would never think of going anywhere else. The technicians are the best in the region. They can fix anything. More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Michael Najdi , Robyn Burst

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Dec 16, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

December 05, 2025

Dealership Rating

Employee Rating

Very thankful for the sales department, but when I moved into the service department, I dealt with Robin most of the time she was fine to work with when I talked to Bob Faye he was extremely rude and used u into the service department, I dealt with Robin most of the time she was fine to work with when I talked to Bob Faye he was extremely rude and used unfounded language towards me about my truck that I just spent $80,000 on wasn’t impressed at all by him More

by Ajclark73

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Michael Stewart, Jim McLoughlin, Shawn Andrews , Robyn Burst, Parrish Kelley

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Dec 08, 2025 -

Colonial Chevrolet responded

AJ, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Woodland General Manager jwoodland@colonialchevrolet.com

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