Bob Fahey | Page 3

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Bobbie met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. Bob, Robyn, and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

Thank you for your very kind review, Rich. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

Colonial Chevrolet responded

Hello Mr. Engstrom, I'm reaching out to you after reading your comments on your recent service visit. I don't know where the lack of communication started but I wanted to clarify the Super Cruise issue with you. General Motors has been working on that issue since 10/25/2024. There is nothing we can do at the Dealership level; it is a General Motors Engineering issue. They don't tell us what the "fix" is, but I would imagine it is probably a software issue. We sent files of information to GM Technical Assistance the day of your service visit and they informed us at that time that they are aware of the concern and will reach out to us when there is a resolution. I hope this clears up any confusion in this matter. Bob Fahey Service Director Colonial Chevrolet of Acton (978) 263-1000 (978) 393-5942

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com