Bob Hill | Page 8

yesterday i bought a RX 350h we love it, luckyly we met Bob Hill (sale person) very friendly and answer all the question for me to learn a lot. i will 100% recommended Bob Hill (sale person) very friendly and answer all the question for me to learn a lot. i will 100% recommended More

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We recently purchased a car and had a phenomenal experience thanks to our sales representative Bob Hill. He was friendly, knowledgeable, and never made us feel pressured at any point in the process. experience thanks to our sales representative Bob Hill. He was friendly, knowledgeable, and never made us feel pressured at any point in the process. He took the time to answer all our questions, walked us through every detail, and helped us find the perfect vehicle for our needs and budget. The entire process was smooth, efficient, and genuinely enjoyable. It’s rare to find someone who combines professionalism with a personal touch, but Bob truly delivered on both. We highly recommend working with him! You will be in great hands! More

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Bob was so very helpful and attentive to all my needs. He helped me find my dream car. He helped me find my dream car. More

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Our first experience with Lexus, we started by visiting the dealer just to begin the process of looking for mid-size SUV's, the first of multiple dealers we would visit. A few visits later we left as owne the dealer just to begin the process of looking for mid-size SUV's, the first of multiple dealers we would visit. A few visits later we left as owners, part of the Lexus family and enjoyed every moment of the journey. Great sales team all the way around that supported one another to take care of us like we really mattered and we felt like it was genuine the entire time. One of our visits was Bob's day off and we simply wanted to look at interior and exterior color options, we let the other sales folks know that, instead of ignoring us, they jumped in to help us, bringing vehicles for us to test drive and compare, asked us questions, guided us, etc. Most dealerships would not treat you this way. Lexus of Brookfield and Bob Hill are the place to go for all your Lexus needs, thank you to all of you for your help, guidance and being a joy to be around. More

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Bob Hill came right up to me and when I walked in the door at Lexus and took care of me right away, he was very polite and accommodating. He made a couple of promises that he would have had a hard time k door at Lexus and took care of me right away, he was very polite and accommodating. He made a couple of promises that he would have had a hard time keeping and there was some discrepancy with the VIN number so I could not give them five stars. I wanted to give them 4 1/2 but that wasn’t available so I was pleased with the outcomecome and ended up with the car I wanted and Bob was very polite and accommodating More

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Really smooth process - would definitely recommend Bob who was knowledgeable and not pushy in the least who was knowledgeable and not pushy in the least More

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Integrity matters! Napleton is the gold standard for integrity and customer care. When you walk through those doors, you're not a statistic. They acknowledge you. They Napleton is the gold standard for integrity and customer care. When you walk through those doors, you're not a statistic. They acknowledge you. They listen to you. They work for you. They will be with you the entire time of your Lexus experience. Our salesman, Bob Hill, is a man of integrity. He not only meets Napleton's gold standard. He exceeds it. When we hit what we thought was an obstacle in the sales process. He said "don't worry" and assured us he, and the people at Napleton, would make it happen. And they did! His acts of kindness have made us "Lexus For Life". We'll be back. God bless you and thank you Bob! Roy & Carolyn Harris More

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Bob Hill of Lexus Brookfield is a Sales Consultant extraordinaire. He took care of all our needs and questions and helped us enjoy the process. From offering us a cup of coffee to walking us through t extraordinaire. He took care of all our needs and questions and helped us enjoy the process. From offering us a cup of coffee to walking us through the process to putting a big red bow on the car and giving me a dozen of red long-stemmed roses, Bob was fantastic. You can really tell he cares about you as a person. The showroom is really impressive as well. Thank you, team Lexus of Brookfield, especially Bob, Chris and Amin. More

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Bob Hill was very informative and very helpful, he replied very quickly via text or call. He gave me all the details about this car, looked over the Carfax with me and answered all my questions. It di replied very quickly via text or call. He gave me all the details about this car, looked over the Carfax with me and answered all my questions. It didn't feel like he was just trying to make a sale, he really seemed he wanted to help me get a good reliable first car. It was also kind unexpected gesture to get a bouquet of flowers with the car too! Everyone at Lexus of Brookfield were very nice and helpful! More

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Bob Hill and Chris Zilvitis at Lexus of Brookfield were great to work with! Up front with every step and detail, nothing but kind and respectful, and both with a great sense of humor and customer service m great to work with! Up front with every step and detail, nothing but kind and respectful, and both with a great sense of humor and customer service mindset. Really great team and would highly recommend, it’s been my best car buying experience yet! More

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