Bob Keisler | Page 12

Made appointment easily and dropped off the night before for service. Had inspection done with no issues. We only take our explorer to Chapman for service for service. Had inspection done with no issues. We only take our explorer to Chapman for service More

by MCG415 Verified Customer Verified Customer

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Service Bob was very helpful and friendly. Very detailed and explained what was going to be done. thank you for all your help. Thanks for your service. Bob was very helpful and friendly. Very detailed and explained what was going to be done. thank you for all your help. Thanks for your service. More

by milagros_torres Verified Customer Verified Customer

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Great Service I have been a customer of this dealership for over 30 years1 They have always been a pleasure to deal with, and have great people in their service dep I have been a customer of this dealership for over 30 years1 They have always been a pleasure to deal with, and have great people in their service department.. More

by Esemjay Verified Customer Verified Customer

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Excellent service by the sales management, understanding my needs and trying very hard to make the process of the sales going the rite way .thanks my needs and trying very hard to make the process of the sales going the rite way .thanks More

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Unreliable Appointments I made an appointment two weeks ago for a safety recall. They said to leave vehicle at dealer and they would need it all day. I followed up on text ma I made an appointment two weeks ago for a safety recall. They said to leave vehicle at dealer and they would need it all day. I followed up on text massages and confirmations before day of repair. I left my vehicle at dealer at 10:20 (appointment was for 10:30). I get a call at the end of the day advising they “couldn’t get to it today.” This is absolutely unacceptable. Now, I am driving around in a vehicle with a safety recall open and short a day of work because of them. More

by WAKINGLIGHT90 Verified Customer Verified Customer

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oil change outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done More

by hisblessings Verified Customer Verified Customer

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Customer Satisfaction It’s all about you the customer. This is not just some Company advertising gimmick, they really mean it. I have found that if your service is small o It’s all about you the customer. This is not just some Company advertising gimmick, they really mean it. I have found that if your service is small or monumental like having your engine replaced, Chapman service is with you so you get the up most care. I speak from experience.. More

by ecolfer00 Verified Customer Verified Customer

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Great The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. More

by ksexton Verified Customer Verified Customer

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Backup camera Service was prompt and done in same day. Didn't expect to get the car back in less then 4 hours. Very professional workmanship done. Service was prompt and done in same day. Didn't expect to get the car back in less then 4 hours. Very professional workmanship done. More

by 1BIGEAGLESFAN Verified Customer Verified Customer

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great service car was in and out in a very reasonable time - both inspections and an oil change - car good for another year and im a happy driver - RBD car was in and out in a very reasonable time - both inspections and an oil change - car good for another year and im a happy driver - RBD More

by DUFF6551 Verified Customer Verified Customer

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