Bob Knott | Page 27

I love this dealership, and I love that they wash my car every time that I bring my car in for service. Everyone at Prestige is very nice and pleasant to deal with. every time that I bring my car in for service. Everyone at Prestige is very nice and pleasant to deal with. More

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Recently I had two service appointments. The first was for a blown out tire that was covered in full because Christian suggested I talk to Pat about tire insurance when I purchased my wagon through Christ for a blown out tire that was covered in full because Christian suggested I talk to Pat about tire insurance when I purchased my wagon through Christian in January. The insurance is awesome and well worth it after having hit something sharp on the road and ruined a wheel and tire. I spoke with Matt on the phone when that happened and he made sure I got a loaner even though it was a last minute request. Bob was great when I brought my car in after roadside assistance put the spare on, and the new wheel was taken off a car on the lot so I did not have to wait for one to be ordered. Professionalism, service, personableness and kindness could not have been any better. The second service appointment was for the replacement of the rear bumper (s) due to a minor collision which the other party's insurance paid for. Bill handled this and was terrific. Lindsey helped in person and on the phone with both service appointments. More

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My visit was an extremely positive experience. My car was ready for it's 7,500 service appointment. The service department (Bob Knott) was extremely customer friendly, very easy to work with, called me was ready for it's 7,500 service appointment. The service department (Bob Knott) was extremely customer friendly, very easy to work with, called me immediately following my car being ready to be pick up, and had my car at the foot of the door once I arrived. My car was clean and in perfect condition. Deborah Amster-Smith recongnized me while I was in the service department and asked me how I was and asked how my car was doing. Deborah was the best sales associate I have ever worked with and this is my third Volvo. I am very pleased with Prestige Volvo Of East Hanover, and I would recommend all friends and family members to visit them for a car. More

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Service was taken care of promptly, options about further care was discussed and any recommendations about how to get more miles per gallon. The service was finished within the time frame given. The servic care was discussed and any recommendations about how to get more miles per gallon. The service was finished within the time frame given. The service representative was informative and very pleasant. More

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Prestige is a wonderful dealer. I have been positive with that since I purchased my Volvo there. When it came to my first car service, I called Jay and he even clearly remembered me. No need to mentio with that since I purchased my Volvo there. When it came to my first car service, I called Jay and he even clearly remembered me. No need to mention the greetings from Jay, Bob, and Patricia were very warm. No need to mention how convenient to file the document because Bob was super fast and professional with it. I even didn't have to go back to my car to check the mileage because Jay already handled everything. When I signed my name and walked out the door, Joe already were waiting outside to send me back home...What else can I say? I love this whole team! That's why I am so confident to recommend Prestige to my friends. My friends didn't just take my words, they went there and experienced it by themselves and as far as I know they already drove one XC90 and two XC60 T6 away, ha-ha~~ More

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I recently purchased my 2012 Volvo XC60 from Pestige Volvo. They have been courteous and very punctual with my service and auto body needs. We would highly recommend this dealership! Volvo. They have been courteous and very punctual with my service and auto body needs. We would highly recommend this dealership! More

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I have experienced poor service departments in the past and these folks are great. They make time for you, they listen and actually fix your car. What a novel idea for a service department. These folks and these folks are great. They make time for you, they listen and actually fix your car. What a novel idea for a service department. These folks are the best. More

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The service department was able to accommodate me the same day for a tire inflation issue. Of course, I did not expect a loaner car to be available and expected to wait. The wait was just over an hour. same day for a tire inflation issue. Of course, I did not expect a loaner car to be available and expected to wait. The wait was just over an hour. They provided a complimentary car wash when leaving. Although I had not purchased my vehicle at this dealership, they were willing to enter all the information I had brought with me regarding my service package on my wheels and tires so that the repair would be covered by my package and free of charge. Overall, I was satisfied with the experience. More

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The service and overall experience I receive at Prestige Volvo has always be great whether it be for a repair or just routine maintenance. It is one of the reasons we bought a new 2012 XC90 for me to drive Volvo has always be great whether it be for a repair or just routine maintenance. It is one of the reasons we bought a new 2012 XC90 for me to drive while also already owning my husband's S80. I know I can count on the friendliness of Bill, Bob or Patricia whenever I have to visit service. More

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The dealership was very accommodating and very interested in meeting my needs in terms of timing and the loaner. The employees were quick to respond and very friendly. in meeting my needs in terms of timing and the loaner. The employees were quick to respond and very friendly. More

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