Bob Rawson | Page 5

They are ok! just not that engaging in with their customers. I have been waiting for a long periods of time at times, but as of lately they have been a lot better customers. I have been waiting for a long periods of time at times, but as of lately they have been a lot better More

by SEAN.ALLEN32 Verified Customer Verified Customer

Report | Print

Excellent salesman Love our salesman, polite and hospitable. Everyone was so friendly. Building was clean and so were the cars we test drove. I would recommend him to Love our salesman, polite and hospitable. Everyone was so friendly. Building was clean and so were the cars we test drove. I would recommend him to my family and friends. More

Report | Print

Smooth, Professional, and Top Notched Cassandra Marc was our Sales Consultant when we bought our new 2019 ST Edge. She was wonderful and very professional. Loved the fact that she was a kn Cassandra Marc was our Sales Consultant when we bought our new 2019 ST Edge. She was wonderful and very professional. Loved the fact that she was a knowledgeable lady in the sales department and she explained everything to us. She knows her cars. She was friendly and very honest with us. She set up our phones and explain how certain ST features works. She is a plus in the Rizza dealership. A keeper!!!!! Also, the Rizza discount and rebates offers were fantastic and another reason why we came right in on Friday, July 29th. My husband has been researching cars for months!! He has gone over the car's on Rizza's website. So when the ST Edge came up, we made our decision and came in!! When we talked to Bob Burke about the additional warranties, he helped us to understand what each one was for. With the ST being very high tech SUV, we understood the importance of these warranties. We like the fact things were EXPLAINED but not forced or doing a "sales job" to get these warranties. I listed others below because I have worked and known them for years; being a faithful Ford patron. Everyone I mentioned below has always been fair and honest with me/us. My husband, Emil and I, appreciate the treatment we get and always made us feel like VIP. One of the reasons why we come to Rizza Ford for any new cars as well as any services we need. We have never been disappointed and will continue to go to Rizza Ford. Everyone deserves a "A". More

by Sevns7 Verified Customer Verified Customer

Report | Print

Looking, Finding, Found, Bought, Happy I came to Joe Rizza Ford and Lincoln, to look at an MKS on 06/16/19. I found a Lincoln Continental, that haunted my dreams. My salesman, Joey Gio, was I came to Joe Rizza Ford and Lincoln, to look at an MKS on 06/16/19. I found a Lincoln Continental, that haunted my dreams. My salesman, Joey Gio, was informative and created a fantastic incentive for me to drive the car home that day. Due to a promise I made my husband, I didn't, ooh but it was hard. The car haunted my dreams, on the following Thursday, I saw fantastic deals by Lincoln on the car and decided to give Mr. Gio another call. He offered to run my information. Thanks to him and Bob of the finance department, by Friday 2:30 pm, I received the call, my financing went through and I picked up my car around 4:00 pm. I needed a review on all of the technology that comes with the car and was promptly scheduled with a Concierge to provide training on the systems. Quick and effective to match a beautiful car and I am very happy customer. More

by ARJMAR Verified Customer Verified Customer

Report | Print

Sarah - great salesperson!! I really enjoyed our experience with Sarah buying our Explorer. She was so knowledgeable about the car and patient with us. She didn't push us or put I really enjoyed our experience with Sarah buying our Explorer. She was so knowledgeable about the car and patient with us. She didn't push us or put any pressure on us to hurry and close up the deal. She found us the exact car we specified. More

Report | Print

swift and sweet! Sarah did a great job helping me decide on car model, features and style. Gary Precin (manager) made it happen! They made the difficult process of buy Sarah did a great job helping me decide on car model, features and style. Gary Precin (manager) made it happen! They made the difficult process of buying a new car effortless! More

Report | Print

New auto clear coating. I just purchased a Lincoln Nautilus and have no complaints with the sales , finance or service depts. Everything so far has been above par.Im looking I just purchased a Lincoln Nautilus and have no complaints with the sales , finance or service depts. Everything so far has been above par.Im looking forward to a great relationship. More

by MACANDTHEMRS Verified Customer Verified Customer

Report | Print

Best service Rizza Ford/Lincoln has given the best automotive service I have ever received. I would recommend this dealership to any of my friends or family and al Rizza Ford/Lincoln has given the best automotive service I have ever received. I would recommend this dealership to any of my friends or family and all others. More

by JICORE Verified Customer Verified Customer

Report | Print

Very personal and professional Great dealership Courteous friendly knowledgeable helpful Very good experience Not high pressure and easy to work with Respectful and well prep Great dealership Courteous friendly knowledgeable helpful Very good experience Not high pressure and easy to work with Respectful and well prepared Additional services well explained More

by GJOHNSON25 Verified Customer Verified Customer

Report | Print

Excellent customer experience. The attention to my needs were outstanding. Very comfortable experience. I look forward to servicing my vehicle at this location and I will gladly rec The attention to my needs were outstanding. Very comfortable experience. I look forward to servicing my vehicle at this location and I will gladly recommend this dealership. More

by MARV MARSHALL Verified Customer Verified Customer

Report | Print