Bob Soucheray | Page 4

Low balled on trade in of a charger, I told them I owed 12,500- sure enough they offered $12,500. I told them I already had an offer from Kia in Rochester for $16,000 they didn’t believe me and wouldn’t bu 12,500- sure enough they offered $12,500. I told them I already had an offer from Kia in Rochester for $16,000 they didn’t believe me and wouldn’t budge a single dollar. I walked away without making a deal. Was looking to trade in for a brand new Forte. Had to drive back to Rochester then next day, got the check for $16,000 (made 3,500 more than belzers sad offer) then had to drive back up to belzers to buy car outright. The salesman Bob & finance guy weren’t great at their jobs- Bob kept pushing me for a good survey result because he gets paid on client satisfaction rather than commission. I had no floor mats whatsoever in my car so I had to call and ask for them to be sent to me. I paid almost $800 for remote start and someone was supposed to call to set up installation. I called multiple times and they kept telling me they would call when parts were in. I finally demanded they check tracking on parts and turns out they WERE IN! So I scheduled my appt. 6 weeks later I never got a reminder call or email for my remote start install appt so I had to call to ensure it was still scheduled before I drove all the way up. Got it installed, desk guy was pretty rude that we wanted to leave he said “it’ll only take 90 minutes and we close at 4!” I dropped it off at 130- and was back by 3pm- I waited until 410! He tossed me the keys and started to walk away. I had to ask “well can you tell me about it or show me how to run the remote start?” He showed me one button and I was on my way. I got no paperwork in case anything is wrong or no warranty information. I got home and discovered the remote start fob they gave me can ALSO lock and unlock my car, AND my original fob can now remote start my car. NO ONE TOLD ME ANYTHING. It’s just disappointing these little men running around running a business like this. What a joke, would not recommend and will not be returning w any future business! Not sure if they put a bad mark on my account because I didn’t fall for their low ball trash offer, or what, but everyone has been rude and unhelpful since I denied their low offer. Fail Belzers of Lakeville, FAIL. More

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Bob Soucheray was very helpful and just a nice guy. He has gone out of his way to help on a small problem I was having with the car has gone out of his way to help on a small problem I was having with the car More

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Bob was very generous with his time as I looked at several different models. He was very knowledgeable about all of them and very helpful in getting me into the right car for me. I enjoyed the time several different models. He was very knowledgeable about all of them and very helpful in getting me into the right car for me. I enjoyed the time we spent together on this sale; both in person and via email. More

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Was basically told that a 2019 ram bighorn with less than 19000 miles on was worth 3000 dollars! What a frigging crock of crap! 19000 miles on was worth 3000 dollars! What a frigging crock of crap! More

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Good experience overall. Patient and not pushy. Everyone I worked with was willing to help and answer questions. I worked with was willing to help and answer questions. More

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Was offered an insulting trade amount of $12,500-for a Dodge Charger I purchased from Belzer a few years back. I drove it back to Rochester Kia and got $16,000 as a buy out- not even for a trade. Then had Dodge Charger I purchased from Belzer a few years back. I drove it back to Rochester Kia and got $16,000 as a buy out- not even for a trade. Then had to go back up to Belzer the next day to purchase new car outright. They wouldn’t move $1 more than the sad trade they offered. But they did make sure to tell me to say everything was perfect in my survey :/ wouldn’t recommend doing much business w their sales/trade team. It was sad & my efforts got me another $3500 cash. What a mistake it would have been to take their offer of $12,500 which just so happened to be my payoff amount. More

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I had a great experience at Belzer Chev. Buying my truck was a seamless process. I will definitely go back! was a seamless process. I will definitely go back! More

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Thank you very much Jake for giving me a call back and working with me on price that was in my budget. I will recommend you in the future! working with me on price that was in my budget. I will recommend you in the future! More

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That was the easiest vehicle transition I’ve ever had! Bob was wonderful to work with, very knowledgeable and helpful. Bob's strength was listening and then providing options while not pushing or rushing Bob was wonderful to work with, very knowledgeable and helpful. Bob's strength was listening and then providing options while not pushing or rushing me through the process, Both the finance and accessory personnel were great also. I highly recommend Jeff Belzer and especially Bob Soucheray. More

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Bob Soucheray was a pleasure to deal with,The support staff was awsome. I was in and out in just a few hours. Over all enjoyable experience staff was awsome. I was in and out in just a few hours. Over all enjoyable experience More

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