Bob Suranovich

Purchased a CX5 in 2022, had to replace the transmission in 2024. Has had two AC blower motors replaced as well. Poor customer service from their service department. The manager of the service department di in 2024. Has had two AC blower motors replaced as well. Poor customer service from their service department. The manager of the service department dismissed me multiple times..is it because I’m a woman?! I had to bring my husband in for them to finally take the transmission issue seriously. Car only has 22k miles on it. More

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The sales, finance, and service teams are so good here. They make every effort to create a positive experience whether purchasing a vehicle or getting it serviced. They make every effort to create a positive experience whether purchasing a vehicle or getting it serviced. More

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At Don Mealy Mazda I get prompt service with included video, pleasant waiting area and excellent communication from my service advisor, Paul Claflin. And the complimentary car wash is very welcome. video, pleasant waiting area and excellent communication from my service advisor, Paul Claflin. And the complimentary car wash is very welcome. More

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Llevé mi Mazda CX-50 a Sport Mazda South para instalar un módulo de airbag y terminé viviendo una de las peores experiencias que he tenido en un concesionario. No solo me cobraron más de $1,200 por un trabaj módulo de airbag y terminé viviendo una de las peores experiencias que he tenido en un concesionario. No solo me cobraron más de $1,200 por un trabajo que no resolvió absolutamente nada, sino que el vehículo salió peor que como entró, con más códigos de error y sin ninguna configuración hecha correctamente, a pesar de que aseguraron lo contrario. Fui atendido por Luis Resende (Service Advisor) y el técnico fue Fernando Vissepo. Ambos dijeron que el trabajo había sido completado y que al menos estaba “configurado”, lo cual era totalmente falso. La verdad es que no solucionaron nada y el problema persiste. Lo más grave fue el trato recibido por el Service Director, Bob Suranovich, quien además de negarse a revisar la situación, fue altamente ofensivo, con un comportamiento prepotente, humillante, y con gestos completamente inaceptables. Nos habló de forma hostil, con desprecio total y sin ninguna disposición de ayudarnos. Literalmente nos dijo “I’m done with this” haciendo señas groseras con las manos. La experiencia fue abusiva, irrespetuosa y profundamente desagradable. Nos sentimos estafados y maltratados, y además obligados a pagar por un servicio que no se prestó como se prometió. Este tipo de comportamiento no representa lo que debería ser el servicio de una marca como Mazda. No recomiendo este lugar a nadie que valore su dinero, su tiempo y su dignidad. More

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Mustapha goes the “extra mile” to get you the best deal he can. He personally went to transport my new car from another dealership. His customer service is absolutely phenomenal. he can. He personally went to transport my new car from another dealership. His customer service is absolutely phenomenal. More

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I have been maintaining my vehicles here since 2018, the service has always been great. My advisor Paul, Technician Eric and the rest of the team there do a fantastic job. service has always been great. My advisor Paul, Technician Eric and the rest of the team there do a fantastic job. More

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I’ve been coming here for all my car upgrades as the staff has been extremely helpful. There has been new staff join over the years and I have noticed the attention to customers has changed and they are staff has been extremely helpful. There has been new staff join over the years and I have noticed the attention to customers has changed and they are not as eager to approach you to see if you have any questions. I knew who I was wanting to work with so I’d don’t have a need of anyone to approach me but I observed them while I waited and they just seem not to care as much. It didn’t affect me but it’s hard to sell cars if you’re not in the “mood” to or at least that’s what it looked like. My rating is not for the people I worked with but the environment. It was lacking enthusiasm. More

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I can't say enough great things about the team at Mazda South! From start to finish, Michael, John, and Luis Hernandez made the entire car-buying experience smooth, stress-free, and even enjoyable — which South! From start to finish, Michael, John, and Luis Hernandez made the entire car-buying experience smooth, stress-free, and even enjoyable — which is saying a lot! Michael was incredibly knowledgeable and attentive, answering every question I had without any pressure. John went above and beyond to make sure I understood all of my financing options and helped me feel completely confident in my decision. And Luis? He sealed the deal with excellent customer service and a no-nonsense, respectful approach that made me feel like a priority the entire time. This trio is the real deal — professional, personable, and truly committed to their customers. If you're thinking about getting a new car, skip the hassle elsewhere and go see these guys at Mazda South. You'll leave smiling and driving off in exactly what you wanted. ⭐⭐⭐⭐⭐ More

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The service is the reason I bought my vehicle from Sport Mazda. I had some performance concerns and the service manager was excellent in helping to address them. Mazda. I had some performance concerns and the service manager was excellent in helping to address them. More

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My experience at the dealership for the most part is very satisfying. Very rarely do I have an issue. If I have an issue it is quickly rectified satisfying. Very rarely do I have an issue. If I have an issue it is quickly rectified More

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