Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 101

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

July 19, 2020

Dealership Rating
Employee Rating

Wiper fluid pump replacement Had a wiper fluid leak near the reservoir..........service manager thought it would be the pump...he was correct. Easy on line service appointment... More

by rjwalterex
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

Coastal Kia responded

Great news! Thank you for the five star service review and gracious comments. We are thrilled you found our online service appointment process convenient and user friendly. It is wonderful to hear the repair was done in under an hour too. We sincerely appreciate your trust and thoughtful review. Thank you for choosing Coastal Kia!

July 18, 2020

Dealership Rating
Employee Rating

Replaced radio Bob Tomlin has always been professional courteous and responsive to my needs. He has always given me the straight scoop on prices and recommended serv More

by JDHOMMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

Coastal Kia responded

Isn't Bob Tomlin just wonderful? We love your kudos for Bob including, "a good representative for the dealership." His customer service skills are tops and we are lucky to have him. Thank you for the five star service review and gracious comments. Your amazing review has been shared with Bob and our entire team. Thank you for choosing Coastal Kia!

July 16, 2020

Dealership Rating
Employee Rating

Friendly courteous dealership Always courteous, professional and knowledgeable. Keeps me aware of any upcoming services that might be needed or recommended. Entire staff from sa More

by JHASSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Coastal Kia responded

Thank you for the five star sales and service review. It was kind of you to go online and share your experience. We love the feedback including "always courteous, professional and knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate your business and are always here if you need us.

July 15, 2020

Dealership Rating
Employee Rating

Optima Service As usual service was prompt done correctly and professionally at a fair price. Staff is fantastic and continually work to earn your business if you More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jul 16, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the five star review for our Coastal Kia service department. It was thoughtful of you to mention Howard, Bob, Sam and John by name. Your amazing review has been shared with them along with our entire staff. We have a wonderful service team and it was kind of you to recognize their efforts to exceed your expectations. We love the feedback including, "staff is fantastic and continually work to earn your business... ". Please call us if you need anything. We are here to help. Thanks again!

July 13, 2020

Dealership Rating
Employee Rating

The service staff at Kia are quite amazing! They do a great job on your vehicle. And Sam and Bob are always courteous and helpful! More

by Nara Radhakrishnan
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jul 15, 2020

Coastal Kia responded

Thank you Nara for the five star Dealer Rater Review! Aren't Sam and Bob just wonderful? It was thoughtful of you to mention them by name. We love you find them to always be "courteous and helpful." Thank you for choosing Coastal Kia! We are thrilled we have earned your trust. Thanks again!

July 07, 2020

Dealership Rating
Employee Rating

Easiest car deal I’ve ever been through. Steve listened to what I expected from the vehicle. Finance attempted to keep me in my comfort range for payments. More

by ANNA_WILLIAMS
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Tyler Desmarest

Jul 07, 2020

Coastal Kia responded

Thank you Anna for the great review and wonderful feedback. Congratulations on your recent purchase from Coastal Kia. .Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

July 06, 2020

Dealership Rating
Employee Rating

Consistent Cordial and Efficient Service I am always pleased with the service at Coastal Kia. This trip was a routine oil change and wheel balancing. They are always on top of what should be More

by mcsnow2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jul 06, 2020

Coastal Kia responded

Fantastic! Thank you for the amazing five star review and kudos for our service team. We appreciate the wonderful feedback and thoughtful review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

July 06, 2020

Dealership Rating
Employee Rating

TypiKIAly awesome visit Although it's difficult to rack up the miles these days my car still hit a milestone, the 60,000 mile service. Bob talked me through what was needed a More

by TBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey, Bob (driver friend)

Jul 06, 2020

Coastal Kia responded

So thoughtful ! Thank you ! We sincerely appreciate your loyalty and amazing testimonial. You truly do have "friends" here who enjoy your visits. Thank you for mentioning, Bob Tomlin, Bob Orr and Howard Ramsey by name. It was extremely kind of you to go online and rate your experience in such an amazingly thoughtful way. We appreciate you so much. Please call us if you need anything. We are here to help.

July 04, 2020

Dealership Rating
Employee Rating

Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. More

by CALTRIPPE
Recommend Dealer
Yes
Jul 06, 2020

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to mention Bob in your review. Your gracious comments have been shared with him along with our entire service team. Thank you for choosing Coastal Kia!

July 04, 2020

Dealership Rating
Employee Rating

Service Review Service appointments are easy to make on line. On site Service has always been efficient and friendly. The review of required work is explained and More

by rjwalterex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Coastal Kia responded

Welcome to Wilmington, NC and welcome to Coastal Kia too! Thank you for the five star review and gracious comments. We are thrilled to hear you found our online service appointment process to be seamless. We are excited to hear you share our team exceeded your expectations during your recent visit. Welcome to the Coastal Kia family. We are here to help.

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