Bob Tomlin
Bob Tomlin at Coastal Kia
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Bob Tomlin | Page 63

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
752 Reviews
4.9

752 Reviews

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752 Reviews of Bob Tomlin

November 06, 2020

Dealership Rating
Employee Rating

Even with covid protocols, the service was performed quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. More

by TOMWILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff ( i think) was great.

Nov 06, 2020

Coastal Kia responded

Great! Thank you for the five star service review and great testimonial. It was thoughtful of you to rate your experience with Bob Tomlin too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia with your automotive service needs.

November 06, 2020

Dealership Rating
Employee Rating

Always great friendly service and informative about what services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. More

by R.CROSS3394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Nov 09, 2020

Coastal Kia responded

Wonderful! We are thrilled you were comfortable in our customer lounge. It is great to hear you enjoyed your wait. We sincerely appreciate the five star review and amazing comments. We strive to deliver a truly exceptional experience to every client during every visit. We love your feedback including, "always great friendly service and informative about what services are needed..." Thank you for rating our service staff so highly. You are appreciated. Thank you!

November 05, 2020

Dealership Rating
Employee Rating

All involved were courteous, most helpful. Information given to me for choice to get all my concerns corrected. Always receive personal attention and with a smile. More

by JOANN.MC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

Nov 05, 2020

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia for your automotive needs. Please call us if you need anything. We are here to help.

November 05, 2020

Dealership Rating
Employee Rating

They are very helpful on everything that needs to be done to your van. I love that they give free car washes. Bob was very helpful to me on our tires. More

by wendysclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Coastal Kia responded

Thank you! It was thoughtful of you to go online and mention Bob Tomlin in your review. We love the feedback including, "they are very helpful...Bob was very helpful to me on our tires." Thanks again for the five star review. We look forward to seeing you during your next visit.

October 31, 2020

Dealership Rating
Employee Rating

Outstanding phone voice and professionalism from Bob, service efficient and timely, superb waiting lounge. Follow up calls from both service and sales, extraordinary peeps! A+ More

by KARENMPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Coastal Kia responded

A+... we'll take it! :) Thank you for the amazing service review. It was thoughtful of you to mention Bob Tomlin by name. Your amazing review and gracious comments have been shared with Bob and our entire staff. We are thrilled to hear you were able to enjoy our VIP Waiting Area with complimentary snacks and drinks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 31, 2020

Dealership Rating
Employee Rating

Very nice. Easy. Oil change and vehicle check on my new Kia Optima. Very easy to schedule. Great customer service. Nice staff treated me well. More

by IVANCEVICHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Nov 02, 2020

Coastal Kia responded

Wonderful! Thank you for rating the following service members individually: Howard, Bob, Sam and John. We sincerely appreciate the five star service review and gracious comments. We are thrilled to hear you had a pleasant experience and were "treated well." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 27, 2020

Dealership Rating
Employee Rating

Bob was great to work with and clearly communicated what the next steps were should I experience the problem again. And the Courtesy Shuttle driver went above and beyond to help me out of a bind. Thanks C More

by Edwards20
Recommend Dealer
Yes
Oct 28, 2020

Coastal Kia responded

Thank you for the awesome five star service review for Bob and our team! We are thrilled to hear you were able to take advantage of our courtesy van experience. It sounds like they were very helpful! Thank you for recognizing our customer service efforts. We pride ourselves on delivering a truly exceptional experience to every client during every visit. You are appreciated! Thanks again.

October 26, 2020

Dealership Rating
Employee Rating

The staff at coastal Kia specifically in the service department are so kind. They provide great service in a timely fashion. Keeping you updated on what’s going on with your car. Thank you guys so much! More

by DELO.MONALENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Oct 27, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star Dealer Rater review for our service department at Coastal Kia. It was kind of you to go online and share your service experience. We love the feedback including, "they provide great service in a timely fashion." Thank you for rating all of our service team members individually. You are an important part of our Coastal Kia family and we appreciate you! Thanks again.

October 26, 2020

Dealership Rating
Employee Rating

I highly recommend Coastal Kia for all your needs. I've been going there for all of my services since 2016. Sam in the service department is the best 🙂 More

by LW3876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Oct 26, 2020

Coastal Kia responded

Thank you so much for the high recommendations and compliments for Sam Weisman in our service department. It was thoughtful of you to go online and rate your experience. Thank you for your loyalty. Please call us if you need anything. We are here to help!

October 23, 2020

Dealership Rating
Employee Rating

Awesome service dept. everyone is friendly and very helpful. This is only my second time to go to Coastal Kia and I love how quickly service is done. Sam helped me with getting in the door in a timely More

by PSPROPLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

Oct 26, 2020

Coastal Kia responded

Thank you so much for the five star review and high marks for our service advisors including; Howard Ramsey, Bob Tomlin and Sam Weisman. We love to hear you are enjoying your Kia. You are an important part of our Coastal Kia family and we appreciate you. Thanks again!

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