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Bob Tomlin
Bob Tomlin at Coastal Kia
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Bob Tomlin | Page 64

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
766 Reviews
4.9

766 Reviews

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766 Reviews of Bob Tomlin

November 12, 2020

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Employee Rating

The entire service advisor crew Howard Ramsey, Samuel Weisman and Bob Tomlin are professional, courteous, knowledgeable and friendly. Always greet you by name give you info on your service request and ke More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

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Nov 12, 2020

Coastal Kia responded

We love this! Thank you so much for the five star review and gracious comments. It was extremely thoughtful of you to mention Howard Ramsey, Sam Weisman and Bob Tomlin by name. You said it best... they truly are "a great example of the dealership's values and mission." You kind words have been shared with Howard, Sam and Bob. Thank you for your loyalty. We appreciate you being such an important part of our Coastal Kia family!

November 11, 2020

Dealership Rating
Employee Rating

Bob did a great job helping me get my vehicle taken care of! I'm disable and I am very grateful for Bob and the service department at Kia! More

by DGSJR53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 11, 2020

Coastal Kia responded

Thank you for the five star review and compliments for Bob Tomlin in our service department. Your gracious comments have been shared with Bob and our entire team. Thank you for choosing Coastal Kia for your automotive service needs. We look forward to seeing you again soon. Thanks again!

November 10, 2020

Dealership Rating
Employee Rating

I have had nothing but great experiences at Coastal Kia! Everything went very good and all that helped me were professional.I’m very happy with my car! More

by FRINGEHAIRDESIGN0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

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Nov 11, 2020

Coastal Kia responded

Fantastic! Thank you for the amazing review and high marks for our Coastal Kia team! We are thrilled to hear you are enjoying your car. We strive to deliver a truly exceptional experience to every client during every visit. Your amazing review has been shared with our entire team. Thank you for being such an important part of our Coastal Kia family!

November 10, 2020

Dealership Rating
Employee Rating

Coastal Kia offers great customer service, from the sales department to the service department, to the parts department. Pat Koballa has put together a great team! More

by MRSP1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 11, 2020

Coastal Kia responded

We could not agree more! Pat Koballa had definitely "put together a great team" and we are all excited to be a part of it. Thank you for the five star review and high marks for sales, service and parts. It was thoughtful of you to go online and rate your experience. We appreciate it! Thanks again.

November 06, 2020

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Employee Rating

Even with covid protocols, the service was performed quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. More

by TOMWILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff ( i think) was great.

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Nov 06, 2020

Coastal Kia responded

Great! Thank you for the five star service review and great testimonial. It was thoughtful of you to rate your experience with Bob Tomlin too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia with your automotive service needs.

November 06, 2020

Dealership Rating
Employee Rating

Always great friendly service and informative about what services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. More

by R.CROSS3394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

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Nov 09, 2020

Coastal Kia responded

Wonderful! We are thrilled you were comfortable in our customer lounge. It is great to hear you enjoyed your wait. We sincerely appreciate the five star review and amazing comments. We strive to deliver a truly exceptional experience to every client during every visit. We love your feedback including, "always great friendly service and informative about what services are needed..." Thank you for rating our service staff so highly. You are appreciated. Thank you!

November 05, 2020

Dealership Rating
Employee Rating

All involved were courteous, most helpful. Information given to me for choice to get all my concerns corrected. Always receive personal attention and with a smile. More

by JOANN.MC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Howard Ramsey

Helpful
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Nov 05, 2020

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia for your automotive needs. Please call us if you need anything. We are here to help.

November 05, 2020

Dealership Rating
Employee Rating

They are very helpful on everything that needs to be done to your van. I love that they give free car washes. Bob was very helpful to me on our tires. More

by wendysclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 05, 2020

Coastal Kia responded

Thank you! It was thoughtful of you to go online and mention Bob Tomlin in your review. We love the feedback including, "they are very helpful...Bob was very helpful to me on our tires." Thanks again for the five star review. We look forward to seeing you during your next visit.

October 31, 2020

Dealership Rating
Employee Rating

Outstanding phone voice and professionalism from Bob, service efficient and timely, superb waiting lounge. Follow up calls from both service and sales, extraordinary peeps! A+ More

by KARENMPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 02, 2020

Coastal Kia responded

A+... we'll take it! :) Thank you for the amazing service review. It was thoughtful of you to mention Bob Tomlin by name. Your amazing review and gracious comments have been shared with Bob and our entire staff. We are thrilled to hear you were able to enjoy our VIP Waiting Area with complimentary snacks and drinks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 31, 2020

Dealership Rating
Employee Rating

Very nice. Easy. Oil change and vehicle check on my new Kia Optima. Very easy to schedule. Great customer service. Nice staff treated me well. More

by IVANCEVICHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Helpful
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Nov 02, 2020

Coastal Kia responded

Wonderful! Thank you for rating the following service members individually: Howard, Bob, Sam and John. We sincerely appreciate the five star service review and gracious comments. We are thrilled to hear you had a pleasant experience and were "treated well." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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