Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 85

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

April 12, 2021

Dealership Rating
Employee Rating

Have been going to this dealership for five plus years with nothing but great service. Hope it will continue in their new home. Best service department I have dealt with in my many years as a car owner. P More

by robdro23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Apr 13, 2021

Coastal Kia responded

Thank you for the wonderful review and gracious comments. We sincerely appreciate your loyalty of 5 plus years. We love your feedback including, "best service department I have dealt with in my many years as a car owner." We are thrilled to provide a culture and experience that can not be matched. It was extremely thoughtful of you to rate Howard Ramsey, Bob Tomlin, Sam Weisman and John Wigger with such high marks. Please call us if you need anything. We are here to help. Thanks again!

April 04, 2021

Dealership Rating
Employee Rating

I was experiencing some problems with car stalling when driving, on a Friday. The great staff at coastal kia did amazing job fixing the problem that day. Thank you so much. More

by PATKERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Apr 05, 2021

Coastal Kia responded

Thank you for the five star service review. We hate you had stalling problems during the recent holiday weekend. We are thrilled to hear Sam Weisman and Bob Tomlin did an "amazing job fixing the problem that day." We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia!

April 02, 2021

Dealership Rating
Employee Rating

Excellent service, both Bob and Sam are terrific. The one issue that we experienced was that part took over two months to get to your facility for the work to be completed. More

by IMP63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Apr 02, 2021

Coastal Kia responded

Thank you for the five star review! We appreciate the thoughtful compliments for Bob and Sam. We apologize for the slow process in receiving your part from the factory. We hope that COVID manufacturing and shipping issues are going to start be less and less. We sincerely appreciate your patience. Thank you for choosing Coastal Kia. Please call us if you need anything. Thanks again!

April 01, 2021

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Employee Rating

They do a good job fixing the car. We had to keep They do a good job fixing the car. We had to keep calling to find out if our car was ready but no one answered the phone. We waited most of the day More

by MCWILLIA2000
Recommend Dealer
Yes
Apr 01, 2021

Coastal Kia responded

Thank you for the feedback and review. We have shared your thoughts with our service department employees and management staff. We sincerely appreciate the high marks for Bob Tomlin too. Thank you for choosing Coastal Kia!

March 26, 2021

Dealership Rating
Employee Rating

I have used this dealerships for many years. I am on my 3rd Kia.. The sales and service are always personable and efficient.! I trust them to do right by me. More

by LBURBANKLCSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

Mar 29, 2021

Coastal Kia responded

3rd Kia... WOW! Thank you for the five star review and amazing comments. We love and appreciate your loyalty and commitment to our Coastal Kia team. Your trust means the world to us. Thank you for rating Bob Tomlin so highly. You are an important part of our Coastal Kia family and we appreciate you. Thanks again!

March 19, 2021

Dealership Rating

Great, helpful people and service. Glad I got a KIA! Jason has been exceptionally helpful with the tech stuff. Very professional and courteous as well More

by RSCHNEIDER_06430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Mar 19, 2021

Coastal Kia responded

Congratulations on your recent purchase! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the five star review and compliments for Jason. We love the feedback including, "very professional and courteous as well." We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family!

March 18, 2021

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Employee Rating

Very disappointed in the excessive cost. I thought we had paid for check ups. Received emails for a low cost. Final bill three times higher More

by RENAEPONTIOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Wigger

Mar 19, 2021

Coastal Kia responded

We apologize for your disappointment. We are here to help. Please call our Service Director John Wigger at 910-408-0100 to discuss your concerns. We look forward to your call. Thank you.

March 18, 2021

Dealership Rating
Employee Rating

Brandon was very informative. I learn about features I didn't reali,realize, were on the vehicle. He even took the time to set up everything for me. More

by SHAWJACKIE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Brandon Wright

Mar 18, 2021

Coastal Kia responded

Thank you for the five star review and compliments for Brandon Wright. Brandon is a true ambassador for Coastal Kia; we are thrilled to hear he exceeded your expectations. It was thoughtful of you to rate Bob Tomlin and Sam Weisman in service so highly too. Thank you for that. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being such an important part of our Coastal Kia family. Please call us if you need anything. We are here to help.

March 17, 2021

Dealership Rating
Employee Rating

We purchased a vehicle from a used car dealership that had several issues including airbag sensor malfunction and back windows not working. Part of these repairs required the car dealership to pay for the More

by CBOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Coastal Kia responded

Fantastic! Thank you for the five star service review and wonderful testimonial. It was thoughtful of you to go online and share your experience. We sincerely appreciate your loyalty and gracious comments. Thank you for being an important part of our Coastal Kia family!

March 14, 2021

Dealership Rating
Employee Rating

Bob Tomlin is a great asset to Coastal Kia. He really takes care of his customers and keeps them coming back for service. Also, the new building is great. Thanks Bob. More

by CHUCKMENCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Coastal Kia responded

Thank you for the five star review, high marks for Bob Tomlin and compliments for our new building. It was thoughtful of you to go online and share your service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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