Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 86

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

March 09, 2021

Dealership Rating
Employee Rating

I have always been met with great service by Howard, and Bob Tomlin has added to that experience. Bob was knowledgeable, professional, and made me feel confident that I was getting the information I needed More

by joquanaltmanleach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Coastal Kia responded

Wonderful! Thank you so much for the five star service review. It was extremely thoughtful of you to mention Howard and Bob by name. We are thrilled to hear our team exceeds your expectations and earns your trust during every visit. Thank you for the high recommendations too. Please call us if you need anything. We are here to help.

March 09, 2021

Dealership Rating
Employee Rating

Excellent staff. They’re doing a fine job here at coastal Kia. I will definitely recommend any one that I know to go see them when they need a new car. Loving my 2021 telluride More

by TCAISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Mar 10, 2021

Coastal Kia responded

Congratulations on the purchase of our 2021 Kia Telluride! You will love it! We sincerely appreciate the five star review and amazing feedback. Thank you for the high recommendations too. Please call us if you need anything. We are here to help. Thanks again!

March 09, 2021

Dealership Rating
Employee Rating

All of the service folks that I have dealt with are very nice, respectful and knowledgeable. They always let me know how long the service will take and keep me informed of the progress and if any issues com More

by BETSYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Mar 10, 2021

Coastal Kia responded

Fantastic! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to rate Howard, Bob, Sam and John so highly. Please call us if you need anything. We are here to help. Thanks again!

March 08, 2021

Dealership Rating
Employee Rating

The Service Center is great. It does not matter which service representative I get, I am treated the same way. They keep me informed about what is due next and when it will needed to be done by which gi More

by jackgo2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman

Mar 10, 2021

Coastal Kia responded

This is amazing! Thank you for the five star review and amazing testimonial. We sincerely appreciate your business. We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear our service team has earned your business and most importantly.... your trust. Please call us if you need anything. We are here to help. Thanks again!

March 07, 2021

Dealership Rating
Employee Rating

Service center is always ready to assist. I really like how they give a courtesy car wash. I will get my next car from there. More

by margaret.isbell37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Coastal Kia responded

Thank you for the amazing service review. It was thoughtful of you to rate Bob Tomlin so highly. We look forward to seeing you during your next service visit. Thank you for being an important part of our Coastal Kia family!

March 04, 2021

Dealership Rating
Employee Rating

Friendly and very knowledgeable service department!! They worked very hard to meet my scheduling needs. I love my Sorento and they keep it running in great shape. More

by KSAVAGE585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Mar 05, 2021

Coastal Kia responded

Thank you so much! We appreciate the five star service review. It was thoughtful of you to mention Bob and Sam by name. Thank you for choosing Coastal Kia.

February 25, 2021

Dealership Rating
Employee Rating

Sam always makes service simple. Always on point, effective communication and exceptional courteous service. The entire team makes doing business with Coastal a pleasure. Bob always has a smile and f More

by JARETTELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Feb 26, 2021

Coastal Kia responded

Isn't Sam Weisman the best? Thank you for the five star review and compliments for Sam and Bob. We love the feedback including, "always on point, effective communication and exceptional courteous service." It was thoughtful of you to compliment our new facility too. We love it! Please call us if you need anything. Thank you for choosing Coastal Kia!

February 24, 2021

Dealership Rating
Employee Rating

Very low key sales process; got the vehicle that met our needs. Listened to our finance concerns and met us half way. Had/have computer issues which the service department is quickly addressing. Highly rec More

by buxbaummark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Jason Dodd

Feb 25, 2021

Coastal Kia responded

Wonderful! We sincerely appreciate the five star sales review. Congratulations on your recent purchase. Thank you for the kind words and high recommendations. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again! Thank you for being such an important part of our Coastal Kia family!

February 22, 2021

Dealership Rating
Employee Rating

They are always excellent with the service of our car! They always are prompt and reliable. They go above and beyond the call of duty More

by LAV113062
Recommend Dealer
Yes
Feb 22, 2021

Coastal Kia responded

Thank you for the five star service review! It was thoughtful of you to go online and share your experience. We love the feedback including, "always are prompt and reliable...go above and beyond the call of duty." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again for the high marks for Bob and compliments for our team. Please call us if you need anything. We are here to help. Thanks again!

February 21, 2021

Dealership Rating
Employee Rating

Set appointment for niro service, prompt attention, friendly snd competent service! Care taken inside waiting area too- comfy seating, tv, snacks and beverages—even a phone charging system...care compl More

by KARENMPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Coastal Kia responded

Wonderful! Thank you for the five service review and gracious comments. We are thrilled to hear we exceeded your expectations during and after your service was completed. Thank you for the amazing testimonial and great feedback. Please call us if you need anything. Thanks again!

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