Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 89

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.9
1,058 Reviews
4.9

1,058 Reviews

Write a Review

1058 Reviews of Bob Tomlin

January 21, 2021

Dealership Rating
Employee Rating

I don't see how it can get any better; meet me as I walk in, tell me what they will be doing, call me when it's ready (in less than 2 hrs...Plan A. More

by JOHN
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

January 18, 2021

Dealership Rating
Employee Rating

Great people, great service, great facility. Like the fact that they wash the car when it is serviced. Like that they keep records of what is needed next. More

by FLEMINGLD1
Recommend Dealer
Yes
Jan 18, 2021

Coastal Kia responded

Thank you for the five star review and gracious comments. We appreciate your comments including, "great people, great service and great facility." We are thrilled you were able to take advantage of our courtesy wash program. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 13, 2021

Dealership Rating
Employee Rating

They were courteous, efficient and explained the work and cost needed for my vehicle. There was no pressure or sales pitch that would deter me from returning and loved the shuttle service still offered even More

by oreinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jan 14, 2021

Coastal Kia responded

Thank you for the great service review! It was thoughtful of you to go online and share your comments. We love the feedback including, "they were courteous, efficient...love the shuttle service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 08, 2021

Dealership Rating
Employee Rating

Great service. Very friendly. Made sure my vehicle was in top notch shape. Worked with my warranty to get everything covered as much as possible. More

by CHANTELLMYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jan 11, 2021

Coastal Kia responded

Thank you for the five star service review! We sincerely appreciate it. It was thoughtful of you to rate your experience with Howard, Bob, Sam and John too. We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear they exceeded your expectations. Thanks again!

January 07, 2021

Dealership Rating
Employee Rating

Excellent service and customer relations from start to finish! Courtesy drop-off was very much appreciated while we waited. Fully stocked waiting area for customers. More

by SMEEKERNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jan 08, 2021

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious compliments. We are thrilled to hear you were able to take advantage of our complimentary Concierge Pick Up and Drop Off service as well as our Customer Lounge experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 06, 2021

Dealership Rating
Employee Rating

Excellent service and customer service conducted. Patiently explained and went over the service with knowledgeable explanations. Service was performed in a timely manner and correctly. More

by ONE_SHOT_ONE_KILL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jan 07, 2021

Coastal Kia responded

Great news! Thank you for the five star service review and high marks for our service team. We are thrilled to hear they exceeded your expectations and your service was performed "in a timely manner and correctly." Please call us if you need anything. We are here to help. Thanks again!

January 06, 2021

Dealership Rating
Employee Rating

I’m always treated with the utmost respect and curtesy. All service is completed within an acceptable time and I’m always offered a ride to nearby shopping if I don’t want to wait at the dealership. More

by COOPERDA156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jan 06, 2021

Coastal Kia responded

Great news! We are thrilled you were able to take advantage of our Courtesy Van Shuttle experience. Our clients love this convenience! Thank you for the five star review and gracious comments. We love to hear you are always treated "with the utmost respect and courtesy." Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

January 04, 2021

Dealership Rating
Employee Rating

Every time I‘ve dealt with the Wilmington KIA it has been a pleasure. When my car was recently inspected they did not disappoint...customer service at its best! Phyllis Brennan BTW... I ❤️my KIA SOUL... More

by BREPHB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jan 04, 2021

Coastal Kia responded

Phyllis: Thank you for the five star review and gracious comments. We sincerely appreciate the wonderful service review and high praises. We LOVE that you LOVE your Kia Soul! Our team strives to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to rate our entire service team individually and we appreciate it. Thank you for choosing Coastal Kia!

Jan 06, 2021

Coastal Kia responded

We love this! Thanks again

Jan 04, 2021

BREPHB7 responded

If you own a KIA or are thinking of buying one...go for it! From the negotiations to purchase my KIA SOUL to each time since, the attention to details & customer service has been exemplary. BTW... I ❤️My KIA...

December 31, 2020

Dealership Rating
Employee Rating

The people in the service department were wonderful. They went out of their way to take care of me and my car. They followed up with me to make sure everything was going well with the car, it was, and truly More

by JOZYLEVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jan 04, 2021

Coastal Kia responded

We sincerely appreciate the five star review and high ratings for our service team. It is wonderful to hear they exceeded your expectations and followed up with you to make sure everything was perfect. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to compliment our shuttle service as well. Thank you for choosing Coastal Kia!

December 31, 2020

Dealership Rating
Employee Rating

Fast, helpful service. Waiting area was clean and well supplied with reading material, TV and snacks. Bob kept me updated on how things were going. Very helpful. More

by FLHILLJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2020

Coastal Kia responded

Thank you for the five star review. Happy New Year! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the gracious comments and high ratings for Bob Tomlin in our service department. We sincerely appreciate your business. Please call us if you need anything. We are here to help. Thanks again!

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