Bob Vitrano | Page 3

Overall a good experience. The sales process took quite a while, maybe a little longer than expected. An additional service plan was added during the finance process, which i a The sales process took quite a while, maybe a little longer than expected. An additional service plan was added during the finance process, which i approved when told, but it wasn't really explained. No extended warranty was offered for purchase. My finance options weren't reviewed, so i just assume the best choice was offered. Having worked in an Equipment dealership for 20 years, I just come to expect some things that just weren't present in this transaction. More

by alekguinn Verified Customer Verified Customer

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The sales process has been flawless with the last three cars we purchased. Service after the sale is fabulous. Everyone has been very courteous !!!! cars we purchased. Service after the sale is fabulous. Everyone has been very courteous !!!! More

by jmrw3099 Verified Customer Verified Customer

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Service- car wss finished 30+ minutes before I was informed. Sucks! Y'all might want to improve on customer satisfaction informed. Sucks! Y'all might want to improve on customer satisfaction More

by jkssjohnson Verified Customer Verified Customer

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My salesman Bob was outstanding! !! He ensured I was taken care of and made the process very smooth. Richard the general manager was great. He worked with me to make me feel I got !! He ensured I was taken care of and made the process very smooth. Richard the general manager was great. He worked with me to make me feel I got a good deal. Great dealership!!! More

by Brian Verified Customer Verified Customer

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Sullivan Cadillac is my go to place for my vehicle purchases and service. Jamie Daigle always gets it handled when I need something serviced with my vehicle. purchases and service. Jamie Daigle always gets it handled when I need something serviced with my vehicle. More

by jtrott0 Verified Customer Verified Customer

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The GM Richard Gruber and my sales person Bob Vitrano went above and beyond to make my purchase completely stress free.They were courteous and professional. I would recommend Sullivan Cadillac to anyone went above and beyond to make my purchase completely stress free.They were courteous and professional. I would recommend Sullivan Cadillac to anyone looking to purchase a vehicle. More

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I have purchased a lot of cars in my lifetime and I can say this was one of the best experiences purchasing a car that I can remember. My salesman, Bob, was awesome. He was helpful, patient and professio say this was one of the best experiences purchasing a car that I can remember. My salesman, Bob, was awesome. He was helpful, patient and professional. The general sales manager, Richard was also great. He took a potentially stressful event and made it easy and stress free. Great dealership!!! More

by Brian Verified Customer Verified Customer

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The best dealer and service in Ocala very professional and courteous . I am very pleased 😀. and courteous . I am very pleased 😀. More

by BUTTONS34472 Verified Customer Verified Customer

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Continuing good service over many years. Easy people to deal with. do their best to work within your time schedule. Easy people to deal with. do their best to work within your time schedule. More

by jbs110 Verified Customer Verified Customer

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My car was brought in by tow on Mon eve. My Sales person Bob Vitrano arranged for Cad Roadside assistance. Meet them when they bought the car in & Service fixed it the next morning I I had My Sales person Bob Vitrano arranged for Cad Roadside assistance. Meet them when they bought the car in & Service fixed it the next morning I I had it back by 11:30a. Awesome!! More

by FARRELLE Verified Customer Verified Customer

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