Bob Waite | Page 16

Fantastic sales experience The best sales experience that I have had from start to finish. Bob is extremely knowledgeable and helpful. From the start I felt like I was making The best sales experience that I have had from start to finish. Bob is extremely knowledgeable and helpful. From the start I felt like I was making an informed decision rather than being part of a pressured sales deal. I have been loyal to one brand of car for a while now, and switching to Subaru was a big change for me. Bob definitely made me feel confident in my decision and so far the Forrester has been wonderful. More

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Awesome and Totally quick and honest I expect a great deal out of any car dealership. It plays such an important role in our life and when a dealership exceeds my expectations, as yours d I expect a great deal out of any car dealership. It plays such an important role in our life and when a dealership exceeds my expectations, as yours did recently, I make it a point to pass along some well-deserved praise. Bob Waite provided us an outstanding customer service and we are extremely pleased with the service I've received at North End Subaru. Because of this, I definitely plan on using your dealership in the future, and I'll definitely recommend you to others. More

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Great Experience! I'm from NH, but bought my 2016 Subaru WRX Limited from North End Subaru. Very pleased with the entire process, from sales to delivery. I'm from NH, but bought my 2016 Subaru WRX Limited from North End Subaru. Very pleased with the entire process, from sales to delivery. More

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Worth the drive ! I bought a new STI this weekend at North End Subaru. It was the best car buying experience in my life. I'm 58 and have bought 15 cars so far . Prior t I bought a new STI this weekend at North End Subaru. It was the best car buying experience in my life. I'm 58 and have bought 15 cars so far . Prior to my trip to Lunenberg, I visited the usual suspects in the Metrowest area closer to my home in Dedham. My interactions with the others were rather negative; one dealer did not have the cars they advertised online, noting they put the information on their website before the car arrives. Two others offered me ridiculous bids on my trade,so bad that I could not consider doing a deal ( Far below the KBB or Edmunds valuation), One guy gave me a number without even looking at my car or driving it, stating that their dealership considers all cars to be in average condition. (My trade-in had 20,000 miles and had its oil changed at the dealer every 3,000 miles, paint and wheels in great shape). Certainly not an average condition car! So, when I made an online inquiry about a car to North End I was not expecting much given the behavior of the others. I was pleasantly surprised when Bob Waite contacted me. He was friendly and professional in his email and phone contact. He reminded me that we previously met a few years ago when I was just starting to look at my first Subaru. I didn't buy that one from him, but he was still quite gracious. So later that morning I drove out to see the car, met with Bob and his manager Frank Capoccia and we came to an agreement. They were very fair in valuing my trade, giving me a real offer (as opposed to what I experienced elsewhere). I took the new car home later that day, it was clean and prepped properly. Bob went over all of the features. He treated my wife and me wonderfully. Tom Liddle helped as well, he shopped financing and found a great rate at a local credit union ( that beat Subaru's rate). I strongly recommended North End Subaru. It is a well run business, staffed by great sales professionals. Worth the drive! More

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Love my new Impreza!! My daughter was looking for a newer used car and has always wanted a Subaru. We stopped by North End and Bob had her test drive a 2015 Impreza. When w My daughter was looking for a newer used car and has always wanted a Subaru. We stopped by North End and Bob had her test drive a 2015 Impreza. When we got back to the lot Bob had a 2009 Impreza sport wagon, my daughter's dream car. waiting for us to try out. She fell in love with it! I went back a month later and bought a 2015 Impreza hatchback. We are both very happy to be tooling around in our subarus!! Thanks Bob for making our car buying experiences stress free! And Tom for all your hard work getting us both the best financing!!! More

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New Crosstrek - excellent choice! I bought my first Subaru Crosstrek this past week from Bob Waite and I love it! Bob was a pleasure to work with; he was amicable, knowledgeable and pr I bought my first Subaru Crosstrek this past week from Bob Waite and I love it! Bob was a pleasure to work with; he was amicable, knowledgeable and provided a stress-free car-buying experience which I think most people would appreciate. Bob was patient in answering all of my questions and his knowledge alone is what sold me. I highly recommend Bob and North End Subaru! You wont't be disappointed! More

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Outstanding Salesman & Great Buying Experience! This is my 3rd Subaru bought from Bob Waite at North End Subaru! Bob is very knowledgeable, friendly and was able to help me find the perfect vehicle This is my 3rd Subaru bought from Bob Waite at North End Subaru! Bob is very knowledgeable, friendly and was able to help me find the perfect vehicle with all my requests! The waiting period went by fast and moving into the car was stress free and easy. Bob was able to answer all my questions and show me new features I wouldn't have found on my own. Not only is Bob a great salesman but he makes sure the customer comes first. This is why I will be a repeat customer!! More

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Bob is the Best! Bob was great when we bought our previous Outback so we went back to him. He really helped with all the new technologies and features..... not as sim Bob was great when we bought our previous Outback so we went back to him. He really helped with all the new technologies and features..... not as simple as the old cars were!!! I know I can call Bob anytime to review the "how-to's" and to check on glitches (mostly my fault). Bob guided us through the ordering process and kept us up to date with the timing of the car's arrival; test drive and explanations for all the new technologies and differences from our previous car. Thanks also to Jesse Manning for showing me options. North End Subaru is a keeper dealership for us. We love you all. B Farrell More

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Enjoyable car buying experience! I've needed a new car for a while, but put if off because I hate car shopping. Bob made the experience so comfortable and enjoyable I won't wait this I've needed a new car for a while, but put if off because I hate car shopping. Bob made the experience so comfortable and enjoyable I won't wait this long again. I had not planned on buying an Impreza, but wanted to test it and quickly realized why Subaru had such a cult following. Bob guided me through the purchase by providing me with a lot of useful information and no pressure. I was referred here by a good friend and would recommend the sales team to anyone I know. Thanks again guys-I've already decided I'll be back for my next car! More

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NEDD program and sales My son and I just participated in the Mt Snow SCCA Rally Cross with the NEDD Subaru car and we had an absolute blast. Cliff Kangas and Jack Daly made My son and I just participated in the Mt Snow SCCA Rally Cross with the NEDD Subaru car and we had an absolute blast. Cliff Kangas and Jack Daly made sure we raced safely and most importantly have a lot of fun in the process. We'd like to thank my salesman Bob Waite for getting us signed up to attend and participate in this fun event. We'd love to do it again if the opportunity presents itself. Thank you NorthEnd Subaru for valuing my business (4 cars bought from Bob to date) and for giving us a chance to race the NEDD car. Best Regards - Edgar Aguilar More

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