Bobby Gio | Page 8

I'll definitely be back! Bob "Gio" Garchitorena was referred to me by a co-worker. I was looking to turn in my RDX and upgrade to an MDX. I called Bobby and set an appointment Bob "Gio" Garchitorena was referred to me by a co-worker. I was looking to turn in my RDX and upgrade to an MDX. I called Bobby and set an appointment. When my wife and I arrived at Island Acura we were greeted by a smiling sales person in the parking lot, it was Bob. He had our test drive car sitting out front, running and warmed up! Bob took my wife and I on a very thorough test drive, explained the many different features of the car (in detail) and asked what our needs were. When we arrived back at the dealership we were offered complimentary snacks, water and coffee. Not having dealt with Island Acura before, I was not sure what to expect. I was ready for a long drawn out negotiation. How wrong was I. Bob was transparent and fair through the whole process. He answered all our questions with clear concise answers, We eventually agreed upon a price. Now I'm thinking I'm going to have to come back pick the car up another day, sit with finance, etc. Bob said if i could make it back in an hour he could have our new MDX prepped and ready for delivery today, I was shocked. I returned to the dealership to sit with a very knowledgeable finance manager named Jim Dessey, Jim was not pushy listened to my needs and presented products to me that he saw value in. The F&I process was seamless and relatively quick. Bob introduced me to the service department and did a very thorough set up of my new car, adjusting settings, explaining the features, etc. I have to say I was surprised how easy and transparent the process was. Bob is a gentlemen and valued our time. He knows his product inside and out. EVERYONE from Island Acura that we encountered, from reception, to management, to service, had a smile on and greeted us with a friendly hello. Thank You Island Acura for a great leasing experience. More

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I had a very friendly and professional experience. Bob, the sales agent, listened to my concerns and answered all my questions. Expalined everythign in details, before and after buying the car. I Bob, the sales agent, listened to my concerns and answered all my questions. Expalined everythign in details, before and after buying the car. I am satisfied with my business dealings with Island Acura. More

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Doesn't get better !! I just leased my fourth Acura from Bobby, and dealing with him is always a pleasure. He does everything he can to get me the best deal that he can, a I just leased my fourth Acura from Bobby, and dealing with him is always a pleasure. He does everything he can to get me the best deal that he can, and he is a true gentleman. A great experience all around! More

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Great Job! Bob was very professional and easy to work with. There was not a lot of pressure to "make the deal"as you get at other dealerships. I would highly r Bob was very professional and easy to work with. There was not a lot of pressure to "make the deal"as you get at other dealerships. I would highly recommend him. More

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First time leasing a car, Bob helped make the process easier The first time you lease a car and get your own insurance, the process is not too easy. Bob and Island Acura worked with me and were patient when it c The first time you lease a car and get your own insurance, the process is not too easy. Bob and Island Acura worked with me and were patient when it came to making a deal on the car. My 2019 TLX Aspec is such a beautiful car and I couldn’t be happier with my purchase. Bob helped me continuously along the way and answered every question I had and more. I would definitely suggest going to see Bob at Island Acura! More

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Bob G Having owned my 2019 RDX for a month now I have to say I’m very satisfied. Both with the car and the Dealer. I actually enjoy to car purchase proces Having owned my 2019 RDX for a month now I have to say I’m very satisfied. Both with the car and the Dealer. I actually enjoy to car purchase process and Bob “ G “. was a pleasure to deal with. No pressure, multiple test drives and a fair price. I was considering another Audi but they were so hard sell it was an easy decision. Highly recommend Bob G and Island Acura More

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Pleasant Experience Let me begin by saying I HATE car shopping. It is something I usually dread. However, this experience was very different. Bob Gio provided us with an Let me begin by saying I HATE car shopping. It is something I usually dread. However, this experience was very different. Bob Gio provided us with an easy, hassle-free experience. He was professional and knowledgeable. If you are looking for a pressure free, easy and pleasurable experience, Bobby is your man! More

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Great Experience Went in to look with my wife because he Nissan lease was up in a few weeks. I usually dread these places. Expect the worse of people trying to dump ca Went in to look with my wife because he Nissan lease was up in a few weeks. I usually dread these places. Expect the worse of people trying to dump cars on unsuspecting buyers (like Jeep does). But not at island acura. We were greeted by the receptionist who asked if we wanted to talk to a sales rep, we wanted to look before we were hassled(we thought). After about 15 minutes we asked for a salesman. We were greeted by Bobby Gio. He was very kind and honest. we told him what we liked and what we wanted to spend. we took a test drive. she choose her car and out of curiosity i asked what my jeep was worth to them. they gave me very fair number. the manager Tony also came over to see how the process was going, he was nice and professional. a few hours later we came back to pick up our new cars. it was a hassle free environment there. Bobby was great with everything, taking my jeep and taking my wives lease. Would DEFINITELY recommend island acura. thanks Bobby! it was a pleasure! will be back!! More

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Superb experience My husband and I leased a new 2018 mdx and Bob got us a great deal on it. He was completely upfront and honest about everything....didn't hide any fee My husband and I leased a new 2018 mdx and Bob got us a great deal on it. He was completely upfront and honest about everything....didn't hide any fees or information. He worked with his boss to get us a lower monthly rate. He took time to stay late and explain every detail so we were well aware of everything. Would definitely do business with again! More

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Piece of Mind I have been going to Island Acura for the past 20 years and always get impeccable service. From the moment I walk in to picking up my new car, Bobb I have been going to Island Acura for the past 20 years and always get impeccable service. From the moment I walk in to picking up my new car, Bobby G has been amazing!!!! He cares about the customer and makes sure you get quality service! I highly recommend going to this dealership for your next car! More

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