Bobby Gio | Page 9

Excellent Bob "Gio" Garchitorena was extremely helpful in describing all the features and then demonstrating and setting them up for me. He was very pleasant to Bob "Gio" Garchitorena was extremely helpful in describing all the features and then demonstrating and setting them up for me. He was very pleasant to work with and did everything possible to meet my needs. More

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Not your typical "Car Dealership" I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "typica I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "typical car dealership". The General Manager Frank Onolfi runs this business in a very professional, friendly manner. As soon as you walk in you are treated like "family". They are NOT pushy, obnoxious or arrogant like some dealerships are. This all starts from the top - Frank Onolfi! You are always greeted with a friendly smile - even after the "deal is done". I just leased another vehicle (2018 RDX) from this dealership on Tuesday 8/8/17. Once again, nothing has changed! Greeted like "family" - sat down with "my personal Salesperson" - Bob Gio. Bob is friendly, knowledgeable, professional and very competent! We went over the numbers that we both were comfortable with - he was NOT pushy in any way! The contract was signed - all within an hour! I returned yesterday (Wednesday 8/10/17) at 11am. Bob had the car waiting, he went over EVERY DETAIL and FUNCTION of the car with my wife and I. He was very patient and articulate. We went back inside to finish up the paperwork and we were done within the hour - now that is how to run a dealership and how to sell a car!!!! GREAT JOB Frank and Bob. Now something about the service department. I have been servicing my cars here for years. I have been dealing with Joe Robinson. Joe is always accommodating - never sells you more than what you need. Another true professional in his field. He returns your car in a timely manner - serviced and washed! Another reflection of how this dealership is operated! Great job Joe! If you want a positive experience with excellent salesmanship and service Island Acura is the dealership! One last thing - this dealership was recently remodeled - beautiful job! More

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Where's the EASY button??!! I only have words of gratitude and appreciation for this dealership! I was treated with respect and matter of fact business terms....which is what I only have words of gratitude and appreciation for this dealership! I was treated with respect and matter of fact business terms....which is what I like! The vehicle I had scheduled to go see was prepped for me prior to my expected arrival time and I was able to go for my test drive minutes after arriving. Once the test drive was over it was time to talk numbers and it wasn't a hassle of walks to a pretend managers approval. The dealing was a straight shot and done!! From the moment I walked in with my scheduled appointment to the time I left was 1hr and 12m!! I had visited 5 dealerships within that week and by far Island Acura made the experience such a pleasant one. I traveled from New Jersey to Long Island and they made me feel that it was ALL worth it because I got the vehicle I was looking for within a pleasant and inviting environment. Thank you Island Acura especially the group I dealt with directly-Rocky T, Bobby G and the finance guy Jim!!! You guys definitely kept my smile on through the whole process!!! More

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Excellent Salesman every step of the way. This was our 2nd Acura. We leased prior vehicle from another dealer but wanted one closer to home. After calling a few dealers, we decided immediatel This was our 2nd Acura. We leased prior vehicle from another dealer but wanted one closer to home. After calling a few dealers, we decided immediately Bob Gio was our guy. He was competitive with price and explained all details of the lease package and car features very clearly. He knows his stuff and is a pleasure to deal with. Even after the car transaction, I called back with a few minor questions and he returned each call promptly. Bob is a one of a kind salesperson. He goes the extra mile for his clients. More

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Great car, great salesman, great dealership! Walked into Island Acura and met Bob "Gio". Dressed better than a Wall Street lawyer, we chatted, looked at the car I was interested (an RDX) and ran Walked into Island Acura and met Bob "Gio". Dressed better than a Wall Street lawyer, we chatted, looked at the car I was interested (an RDX) and ran some numbers.... and left. Very pleasant, no pressure, very friendly. We told him we were "just looking" and he still took the time to spend a half hour getting to know us and our preferences. We came back a week later, no appointment and he immediately greeted us by name. We were ready to pull the trigger and did so on a nice lease. No pain, no fuss. He said he could return my existing Chrysler for me and save a lot of inconvenience doing that. Just picked up the car last night and he patiently went through all the bells and whistles. He apologized for the weather (raining!) but all was done under cover and in a orderly fashion. Very friendly, yet very business-like... not his first rodeo! I look forward to enjoying my new car and visiting the dealership in the future (did I mention free car washes during the entire lease?)! More

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Very professional Our salesperson Bob G was extremely professional. He took his time, was not pushy, very personable and there was no back and forth with a "deal". It Our salesperson Bob G was extremely professional. He took his time, was not pushy, very personable and there was no back and forth with a "deal". It was cut and dry. What a difference from other dealerships. Great person to deal with and I love my car!!! More

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Best Acura Service I live in Jamaica, Queens and I drive to Wantagh,. NY for my 2015 Acura to be serviced. I have bought my last three Acuras from Island Acura because o I live in Jamaica, Queens and I drive to Wantagh,. NY for my 2015 Acura to be serviced. I have bought my last three Acuras from Island Acura because of the great service. I have bought Acuras from Valley Stream and Curry Acura but I keep coming back to Island Acura because it is the BEST!!!! More

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Great Experience from start to finish Had a great experience leasing a 2017 MDX from Island. Our salesperson Bob was excellent. He had all the information we needed and was helpful witho Had a great experience leasing a 2017 MDX from Island. Our salesperson Bob was excellent. He had all the information we needed and was helpful without being pushy. Communication was excellent through the entire process. Bob went the extra mile getting us the color we wanted from another dealership. More

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Great Experience Leasing RDX from Bob Gio Leasing a 2017 RDX from Island Acura was a very pleasant experience. We did our homework before going to the dealership and then worked with Bob to q Leasing a 2017 RDX from Island Acura was a very pleasant experience. We did our homework before going to the dealership and then worked with Bob to quickly work out a fair deal for the car we wanted. We took delivery of the car a few days later and Bob took the time to make sure my wife and I were familiar with how all the features work before we left. Good job. More

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Nice and easy Buying a car was never a pleasant experience until I purchased my 2017 Acura RDX from Island Acura.. Bobby, my salesman, was very knowledgeable, prof Buying a car was never a pleasant experience until I purchased my 2017 Acura RDX from Island Acura.. Bobby, my salesman, was very knowledgeable, professional throughout the whole process. He answered all of my questions and I never felt like I was being pushed into buying the car. I never had to argue about price as the price offered was fair. Everything was included in the price and there were no surprises when we sealed the deal. The price was offered was the price paid. Thank you Bobby for making this experience worry free and easy. More

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