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Bobby Miller

Overview Reviews (432) Inventory (406)

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Bobby Miller

Bobby Miller | Page 39

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9

432 Reviews

Overview Reviews (432) Inventory (406)

4.9

432 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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432 Reviews of Bobby Miller

August 06, 2023

Dealership Rating

Employee Rating

Bobby Miller has always taken care of our car needs. He greets us professionally when we arrive and when we leave he keeps us updated on repairs. We have dealt with Bobby since 2015 and he always been He greets us professionally when we arrive and when we leave he keeps us updated on repairs. We have dealt with Bobby since 2015 and he always been great! More

by HERB4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Gulli

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Aug 07, 2023 -

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 05, 2023

Dealership Rating

Employee Rating

Best service around. I went to do another lease and Phillip Connor was amazing with helping with our new purchase. I went to do another lease and Phillip Connor was amazing with helping with our new purchase. More

by MONIQUEMATHIS03

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Phillip Connor, Keith Mujica

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Aug 07, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 05, 2023

Dealership Rating

Employee Rating

I was greeted by Bobby and checked in for my appointment with no wait. Always treated professionally and was kept updated on the progress of my repair. I was provided with a way home and back to pick up my with no wait. Always treated professionally and was kept updated on the progress of my repair. I was provided with a way home and back to pick up my car with such ease. I will always use Big Star for my car repairs and always ask for Bobby because I feel he is why I have had such a great experience there. More

by JDEBBIE831

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 07, 2023 -

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 05, 2023

Dealership Rating

Employee Rating

Excellent customer service. Wait time for my car service was excellent and the car wash was good too. Wait time for my car service was excellent and the car wash was good too. More

by LEVOLINDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 07, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 04, 2023

Dealership Rating

Employee Rating

The service rep and the dealership were very courteous and professional. However, I am still waiting on a resolution to the problems I’m experiencing with my Lyriq. My problem is with Cadillac, not the de and professional. However, I am still waiting on a resolution to the problems I’m experiencing with my Lyriq. My problem is with Cadillac, not the dealership. More

by GLENNBARNESJR

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

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Aug 07, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We too look forward to your LYRIQ matching your expectations 100%.

August 04, 2023

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Employee Rating

Jeff Dial rocks the Service Dept. Always there to help and knows what he is talking about! Always there to help and knows what he is talking about! More

by TOHAIR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: zzJeff zzDial

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Aug 04, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 04, 2023

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Employee Rating

they both do a great job in helping us. Keep UP THE GOOD WORK! Thanks, Mike & Julia Maddox Keep UP THE GOOD WORK! Thanks, Mike & Julia Maddox More

by MADDOX56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: zzBritney zzNorman, BRYAN DOES WELL IN TRANSPORTING THE VEHICLES

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Aug 04, 2023 -

Big Star Cadillac responded

Mike & Julia, Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 03, 2025 -

MADDOX56 responded

Great

May 03, 2025 -

MADDOX56 responded

BRYAN DOES WELL THANK YOU

August 04, 2023

Dealership Rating

Employee Rating

First service visit for my vehicle went very smooth. Everyone was very professional and friendly. Everyone was very professional and friendly. More

by jc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: zzBritney zzNorman, zzJason zzWilson

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Aug 04, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 03, 2023

Dealership Rating

Employee Rating

Bobby has been great to have as a service advisor. He ensures I am aware of any services my vehicle is due for and keeps me posted on the status of my vehicle. He ensures I am aware of any services my vehicle is due for and keeps me posted on the status of my vehicle. More

by JEAMARTINEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Teran

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Aug 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Bobby and our team was able to provide you with an exceptional, 5-Star experience.

August 02, 2023

Dealership Rating

Employee Rating

Great and fast service, Bobby and staff are very helpful and attentive to my needs and attentive to my needs More

by IHR12231996

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Benito Sanchez

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Aug 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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