Bobby Rahmani

Very efficient and the waiting time was very acceptable. Amenities are also excellent. Everything was efficient and modern. Amenities are also excellent. Everything was efficient and modern. More

by dek0 Verified Customer Verified Customer

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Bobby is always personable and professional. I waited for my car to be serviced in the waiting area and once it was done, Bobby called and said, "you're car is ready." I waited for my car to be serviced in the waiting area and once it was done, Bobby called and said, "you're car is ready." More

by mrwheeler30 Verified Customer Verified Customer

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Always confident with the service I receive at Lexus North Miami. Bobbie is very thorough in his explanations of the services my car requires. Always a pleasant experience as I always wait in the custom North Miami. Bobbie is very thorough in his explanations of the services my car requires. Always a pleasant experience as I always wait in the customer lounge area. More

by baskary Verified Customer Verified Customer

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Bobby Rahmani is always very professional and has been taking very good care of our Lexus for over the past 14 years. Thanks again! taking very good care of our Lexus for over the past 14 years. Thanks again! More

by RAMON7 Verified Customer Verified Customer

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Bobby is the greatest and is always receptive to my needs. He really cares about the customer needs. He really cares about the customer More

by JBENES Verified Customer Verified Customer

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Prompt courteous service. Tech rep helped me reset screen and waited with me while car being serviced so that I would be helped immediately. Tech rep helped me reset screen and waited with me while car being serviced so that I would be helped immediately. More

by marciahersch Verified Customer Verified Customer

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Review: I left Lexus of North Miami feeling deeply disrespected, financially burdened, and—frankly—taken advantage of as a woman. My experience began on May 21, when I brought my vehicle in due to disrespected, financially burdened, and—frankly—taken advantage of as a woman. My experience began on May 21, when I brought my vehicle in due to a warning light. What followed was a string of inconsistent, implausible explanations and a total lack of professionalism from the service team. First, I was told that my car had been tampered with or broken into, with no concrete evidence to support the claim. Then the story shifted—I was told the damage may have come from driving through a puddle, another absurd theory that was never substantiated. Despite my repeated efforts to get clarity, my car sat at the dealership for over two months, during which I was left without a vehicle and with no consistent updates. Then came the most shocking part: I was told my engine was I needed to be replace my engine—a job quoted at $10,000. I filed a claim with my major insurance company, who denied it not once but twice, relying in part on the dealership’s vague and unsupported diagnosis. I was devastated—emotionally and financially. The service staff showed little to no empathy, offered no real explanations, and treated me with condescension and indifference throughout the ordeal. As a paying customer—and as a woman—it felt like I was being dismissed, manipulated, and taken advantage of at every turn. Then, nearly two months later, The car was miraculously "fixed" with just a can of oil. After being told I needed a new engine, I was suddenly expected to accept that the issue was resolved by simply topping off fluids—with no apology, no acknowledgment of the stress and financial strain caused, and no accountability for the completely inaccurate diagnosis. Lexus as a brand is supposed to represent quality and trust. Sadly, this dealership failed to uphold either. I hope this review serves as a warning to others and a call for Lexus of North Miami to reevaluate its standards—both in how it treats its customers and how it trains its staff. More

by mindirothkopf Verified Customer Verified Customer

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Lexus of north miami took care of the problem and responded diligently to all challenges that presented responded diligently to all challenges that presented More

by jessenfeld Verified Customer Verified Customer

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My experience at Lexus was fantastic, from the receptionist answering the phone to my new service manager. I truly appreciate Lexus of North Miami. receptionist answering the phone to my new service manager. I truly appreciate Lexus of North Miami. More

by jjackson34 Verified Customer Verified Customer

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First class service all repairs were completed to satisfaction. My service advisor was Kayla T. She was awesome! satisfaction. My service advisor was Kayla T. She was awesome! More

by Josephkozak Verified Customer Verified Customer

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