Bobby Rahmani | Page 2

Barak and Lexus of North Miami are always excellent. Going there since moved to Mismi Going there since moved to Mismi More

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Very good service, very good at making last minute appointments always have a loaner available which is very important to me. appointments always have a loaner available which is very important to me. More

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Excellent service and attention from Bobby Rahmani at LEXUS of North Miami on Tuesday , October 12,2021 LEXUS of North Miami on Tuesday , October 12,2021 More

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I am very pleased with this dealership because I have always gotten quick and reliable service from Bobby who has been taking care of my car’s For years. I have had three Lexus and have had wonderful dea always gotten quick and reliable service from Bobby who has been taking care of my car’s For years. I have had three Lexus and have had wonderful dealings negotiating my cars. More

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Professional and courteous service,comfortable and clean waiting area.All services and repairs needed was explained . waiting area.All services and repairs needed was explained . More

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This is perhaps the most unethical dealership I have ever seen. I even went so far as to lease my last two Lexus cars from a dealer 50 miles away because I refuse to allow them to make money off of me. I de seen. I even went so far as to lease my last two Lexus cars from a dealer 50 miles away because I refuse to allow them to make money off of me. I decided to cancel one of my leases and sell the car back to Lexus. I first went to CarMax and got an appraisal and an offer. I then went to Lexus of North Miami and told them what I wanted to do and that I already had a CarMax price. They gave a price too that was slightly better than CarMax so I took the car there and guess what? Bait and Switch. First they tried to get me to just cancel the lease so they could keep the extra money. Then they claimed that the appraisal they gave me was for a trade-in value not a purchase. I took the car to CarMax, and after they paid the lease off, I ended up with almost $3,000 in cash. This is what Lexus of North Miami was trying to keep me from getting. I asked for the manage and finally one person came out. At the end of our conversation he told me to post whatever the F I wanted to post. If we get another Lexus, I refuse to buy or lease it from Lexus of North Miami. Fortunately, the service department is good, but that is all I can say about it. I hope my review causes many people to avoid this dealership, the don't deserve business when they are unethical. More

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Very efficient,courteous, and friendly.Excellent service Very efficient,courteous, and friendly. Excellent service and service crew. This is an outstanding dealer who makes every effort to satisfy the cust Very efficient,courteous, and friendly. Excellent service and service crew. This is an outstanding dealer who makes every effort to satisfy the customer and subtly encourage her to remain a Lexus owner. More

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Honestly I’m very disappointed by the whole Lexus service. It has a month of xxxx with my car. Ans been kept in the dark. I don’t even know what they repairing. There’s no communication I had a mee service. It has a month of xxxx with my car. Ans been kept in the dark. I don’t even know what they repairing. There’s no communication I had a meeting with Mr Rubenfeld ans he didn’t even show up. More

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Excellent customer service great person to deal with very happy with the service department and very happy with our vehicle thanks again for your great attitude happy with the service department and very happy with our vehicle thanks again for your great attitude More

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I purchased a 2020 Lexus IS350 in August with 2 miles on it. After a week or so I heard a rattling sound coming from the rear axle which grew louder over time. I brought the vehicle back and I was told th it. After a week or so I heard a rattling sound coming from the rear axle which grew louder over time. I brought the vehicle back and I was told that it was a loose parking brake disc and that the issue had been resolved. To my surprise, two weeks later the rattling sound came back and became very embarrassing as it would rattle going over bumps. I was very disappointed that a brand new Lexus would have this issue and at the fact that an issue that was fixed was not. When I brought the vehicle back to the dealership, they gave me a loaner which was a UX300. I could not believe that they put me in an entry model vehicle and not the same or better vehicle that I have. Well, I was promised that the issue has been resolved again with the rattling sound and I will cross my fingers each day. I have purchased four Lexus vehicles, two from Lexus of North Miami. I am not impressed and will seriously consider the fine luxury car dealership right next to them when my lease is up. The only positive experience I had was the technician that was in charge of my case, he was very professional and apologetic. I have not received no offers of compensation for my time wasted and inconvenience. More

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