Bobby Waites
Bobby Waites at Mercedes-Benz of Atlanta Northeast

Bobby Waites | Page 5

Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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4.7
94 Reviews
4.7

94 Reviews

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94 Reviews of Bobby Waites

January 22, 2022

Dealership Rating
Employee Rating

Great customer service! They assured me that they would take care of my car and they did. Very professional environment. More

by Cynthia Jelks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Taylor Moore

January 15, 2022

Dealership Rating
Employee Rating

Trustworthy/dependable/efficient/client focused/ we have been pleased with their service for 25 years More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bo Planin, Eugene Matusov

December 30, 2021

Dealership Rating
Employee Rating

Bobby got back to me without me having to call up and gave me a update about my car thank you 🙏🏽 More

by Sammi0207
Customer Service
Friendliness
Recommend Dealer
Yes

December 29, 2021

Dealership Rating
Employee Rating

Excellent Service consistently! Bobby; service advisor, always ensure that you are fully satisfied before leaving. He is compassionate and make you feel as part of the Mercedes Benz family! Amazing job per More

by Rwinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2021

Dealership Rating
Employee Rating

Bobby is the best! I’ve never had a bad experience working with him. Recommend. More

by livestrong456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2021

Dealership Rating
Employee Rating

My service advisor was excellent and very helpful and professional on answering all my concerns More

by Adavis4178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 22, 2021

Dealership Rating
Employee Rating

Service was great as they fixed all my issues the first time. Bobby Waits does a great job. In the past, he even helped me reboot my GPS when I was lost in Wisconsin. I highly recommend this dealershi More

by Johnesimmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 20, 2021

Dealership Rating
Employee Rating

People were all good. The problem was getting an appointment. Three week wait was not ideal. More

by Hmk23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2021

Dealership Rating
Employee Rating

Uber ride to home and back was nice. I think a Loaner car would have been much better. More

by vabowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 13, 2021

Dealership Rating
Employee Rating

Left hood open after service, nice surprise on 85. Had to bring back for a reason they did not fix the problem we had earlier. Driver side window. More

by Jukka Kohtala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Mercedes-Benz of Atlanta Northeast responded

We are very sorry for the inconvenience. We know your Service Advisory reached out to you. Our Service Manager would love to resolve your concern if you could call him at your earliest convenience.

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