Check out Bobby Waites's reviews on DealerRater

May 28, 2020

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My service advisor Bobby Waites always does a terrific job in marking sure the job is done correctly. I will continue to have my vehicle services here unless something changes. job in marking sure the job is done correctly. I will continue to have my vehicle services here unless something changes. More

by CHARTERMAN7

Recommend Dealer

Yes

Helpful 2

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May 29, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We are thrilled that you had a wonderful experience with Bobby and the rest of the Atlanta Classic Cars service department. Bobby is truly a wealth of knowledge when it comes to Mercedes-Benz vehicles and we are lucky to have him on staff. Thank you for sharing and for allowing Atlanta Classic Cars to earn your business. Have a great day!

March 12, 2020

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From the purchase of my Mercedes to the first visit with the service center, I’ve been real pleased. Jesse Cannon Wallace and Bobby Waites were both professional, personable, knowledgeable and patient. the service center, I’ve been real pleased. Jesse Cannon Wallace and Bobby Waites were both professional, personable, knowledgeable and patient. More

by clwalls

Recommend Dealer

Yes

Other Employees Tagged: Jesse Cannon-Wallace

Helpful 0

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May 08, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your kind words! Your satisfaction is our top priority and we are thrilled to know you have continue to have excellent experiences with Jesse & Bobby . They are both the consummate professionals and truly goes above and beyond for their guests.We appreciate you sharing with us! We look forward to serving you and your family for many years to come!

March 12, 2020

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Atlanta Classic Cars have professional, customer focused employees. Everyone is helpful and go out of their way to assist you in maintaining your Mercedes Benz employees. Everyone is helpful and go out of their way to assist you in maintaining your Mercedes Benz More

by Craig

Recommend Dealer

Yes

Helpful 0

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May 08, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We are thrilled that you had a wonderful experience with Bobby and the rest of the Atlanta Classic Cars service department. Bobby is truly a wealth of knowledge when it comes to Mercedes-Benz vehicles and we are lucky to have him on staff. Thank you for sharing and for allowing Atlanta Classic Cars to earn your business. Have a great day!

January 23, 2020

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Employee Rating

Great Job by Bobby Waites and the Atlanta Classic Cars Team Thursday, January 23, 2020 What a pleasure and ease it was to have my MB serviced at Atlanta Classic Cars this afternoon lead by Bobby Waites Servi Thursday, January 23, 2020 What a pleasure and ease it was to have my MB serviced at Atlanta Classic Cars this afternoon lead by Bobby Waites Service Adviser and the great employee team! "Highly recommend Bobby and Atlanta Classic Cars Mercedes-Benz dealership" Charles K. More

by marco-polo

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 1

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Feb 05, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

December 28, 2019

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Time and time again I always receive outstanding and very prompt Service! Bobby Waites is my service advisor, he is the bomb! Thank you all and Happy New Year!! prompt Service! Bobby Waites is my service advisor, he is the bomb! Thank you all and Happy New Year!! More

by Db819

Recommend Dealer

Yes

Other Employees Tagged: David Phillips

Helpful 1

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Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby strives to make sure his guests are completely satisfied with their experience and we are thrilled to know he delivered! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

December 23, 2019

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Employee Rating

Excellent service as always ! Bobby Waites is the best! Excellent Customer Service, Excellent Customer Service. Excellent Customer Service! Excellent Service, Bobby waited knows how to treat his customers. Excellent Customer Service, Excellent Customer Service. Excellent Customer Service! Excellent Service, Bobby waited knows how to treat his customers. More

by Saundra Wilson

Recommend Dealer

Yes

Helpful 1

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Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby strives to make sure his guests are completely satisfied with their experience and we are thrilled to know he delivered! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

December 05, 2019

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Bobby Waites did an outstanding job. He went above and beyond servicing my car. My car went in to refresh the rims and needed tires and brakes. beyond servicing my car. My car went in to refresh the rims and needed tires and brakes. More

by j.kirby4126

Recommend Dealer

Yes

Other Employees Tagged: Jesse Cannon-Wallace

Helpful 1

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Dec 09, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 12, 2019

Dealership Rating

Employee Rating

Excellent service Great routine service on my vehicle. Also excellent service on additional items needing attention. Very friendly, timely, and affordable. My service r Great routine service on my vehicle. Also excellent service on additional items needing attention. Very friendly, timely, and affordable. My service representative Bobby Waites is always very attentive. More

by Jarrettmoss

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 1

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Oct 18, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 03, 2019

Dealership Rating

Employee Rating

Out standing services always have my service at this dealership.Thank to all those guys in the service department. Thank you Bobby Waiters!! Good advisor dealership.Thank to all those guys in the service department. Thank you Bobby Waiters!! Good advisor More

by Willie Perry

Recommend Dealer

Yes

Helpful 1

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Oct 18, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

September 26, 2019

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Employee Rating

The Mercedes’ CLA 250 is a Lemon! My 2015 CLA 250 has about 100,000 interstate miles on it and I’ve completed every service appointment needed for my car. However, this piece of junk h My 2015 CLA 250 has about 100,000 interstate miles on it and I’ve completed every service appointment needed for my car. However, this piece of junk has caused me $8000 since I bought it brand new, and I’m still paying the last year’s 5 year contract! The dealership provides NO support for this LEMON so I’m stuck with it and it doesn’t even run! Steer clear of this dealership and the Mercedes CLA 250! More

by Mercedes CLA 250 is a Lemon!

Recommend Dealer

No

Helpful 0

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Sep 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience with us. Being that this was your first visit to our Dealership with this vehicle, we wanted to be able to help you with the issues you were experiencing. We had our Highly trained technicians run the diagnostic on your vehicle. From their they made their professional recommendations on repair work needed for the vehicle to run effectively & efficiently. It is our understanding that work was declined. If you would like to discuss this matter further, we ask that you reach out to our Service Director, Ewell Shuff at 770.279.3825. Thanks so much & we wish you the best in the future.