Brad Constantino | Page 28

1st New Car! I had a great experience at Ide Honda. I went in looking to order a 6 speed manual transmission HRV (EX) after another dealership in Rochester told me I had a great experience at Ide Honda. I went in looking to order a 6 speed manual transmission HRV (EX) after another dealership in Rochester told me that it could not be ordered, as they are not readily available. Ide was not only able to order it, they also provided me updates on the entire process. Brad was great and gave me every piece of information that he had on my car as soon as he had it. He was super friendly and I would definitely go back and work with him again. I absolutely love my new HRV! More

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Excellent experience! Brad Constantino was extremely professional and courteous. Took the time to explain every feature in my new CRV, and most importantly made sure I was Brad Constantino was extremely professional and courteous. Took the time to explain every feature in my new CRV, and most importantly made sure I was comfortable with it, before I drove away. I will definitely refer everyone to Ide Honda. More

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Easy Sales Process + Superior Follow-Up Service Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the "Happy Honda Deals" got us interested in looking at an Odyssey. I submitted a request for information online and the next day our salesperson Brad contacted me, and said they had a bunch in stock and he'd let us test drive one if we wanted. The whole process was very stress and hassle-free. Brad even suggested a creative way to save some money by adding an aftermarket DVD player instead of paying for the next "class" of Odyssey. Picking up the van was easy and quick, no gimmicks or hidden tactics. Upon getting the van home, I noticed a stone chip in the hood. I contacted our salesperson and he assured me they would take care of it. Sure enough they did, they replaced the hood completely to my satisfaction free of charge. I'd highly recommend Ide Honda for their low pressure sales and the customers' interests at heart. More

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Smooth and Easy The car buying experience involves much money and time; it can be daunting and difficult. However, that was not the experience at Ide Honda. The pro The car buying experience involves much money and time; it can be daunting and difficult. However, that was not the experience at Ide Honda. The process was smooth and reasonable. The salesperson worked for me and was concerned about my complete satisfaction. More

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Excellent service ! Friendly down to earth staff !! I've bought a few cars from Brad Constantino over the years. He has always helped me buy a car that I could afford, never pressuring me to spend more I've bought a few cars from Brad Constantino over the years. He has always helped me buy a car that I could afford, never pressuring me to spend more than I was comfortable doing. Lately I have worked with Russ in service , he lets me me know what needs to be done now and what can wait. The whole experience at Ide is great every time. The level of service that I experience when I go to Ide speaks highly of the caliber of people that work for the dealership . More

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Great Place I just picked up my 2nd CRV from Ide and am delighted with the car. Brad made the purchase of the car hassle free and made my wife and I feel ver I just picked up my 2nd CRV from Ide and am delighted with the car. Brad made the purchase of the car hassle free and made my wife and I feel very comfortable. The dealership is clean, neat and welcoming. Every time I entered the dealership, over the last four years, I was always greeted with a smile. Roberto Galante and Brad Constantino always came to say hello. and it was great to see them! My last car was great and the new Touring is an amazing car. I am still learning the new technology and how to use it. I have been so pleased with the dealership that I recommended a friend and she picked up her car the same day as I. My wife and I thank everyone at Ide for a great experience but a real thanks to Brad and Roberto More

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Exceptional Buying Experience I purchased a new Accord last Thursday and the experience was truly exceptional. The process was extremely easy and everyone from Service (referred m I purchased a new Accord last Thursday and the experience was truly exceptional. The process was extremely easy and everyone from Service (referred me to Sales) to Sales to Finance were nothing short of professional. I could not have asked for a better experience buying a car and my salesman Brad Constantino was a huge part of that experience. As a professional in the Customer Service field myself I typically am a pretty tough critic too! Truly an amazing dealership with amazing people! More

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Easy, Straight-forward and Enjoyable Experience! My husband and I came in to look at Civics this week and ended up leaving with a new lease! The process was simple and transparent. Everyone at Ide My husband and I came in to look at Civics this week and ended up leaving with a new lease! The process was simple and transparent. Everyone at Ide was so friendly and treated us with excellent customer service. I look forward to buying many more vehicles at Ide and will definitely recommend to friends and family. More

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CR-V EX-L-icious This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the do This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the door. I knew the product inside out, and Brad didn't disappoint with his knowledge of the product trim lines, options, pricing, etc. He and the finance experts I dealt with (Adam and Ken), explained everything...all the fees, financing options, and options for extended warranty, etc., in plain English, without of hint of dealer jargon, or doubletalk...just the straight dope. I saw Bob (service) and knew him from the dealership that I bought my last Honda from. Ide Honda won me over as a new customer (and apparently him as a new employee). It was relaxed, with no pressure, and all questions were answered directly and to the point. Rich Ide stopped by to make sure everything was going smoothly. Nothing hidden here....and, it was actually a fun experience. More

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Best customer service I stopped in to Dick Ide Honda about a month prior to leasing to test drive a vehicle and get more details on the leasing process as I was unsure if I I stopped in to Dick Ide Honda about a month prior to leasing to test drive a vehicle and get more details on the leasing process as I was unsure if I wanted to go through with the leasing. I left with all my questions answers and numbers about my payments ran. About a month later, I decided leasing that brand car was what I was looking for. I became in a unique situation where I needed a car quick so I emailed Brad one evening and was shocked to see such a quick response. We began emailing back and forth about the car I wanted to lease and we set up a phone appointment to get he ball rolling. I was very appreciative that Brad was willing to begin the process via a phone call as I work full time - this was truly a lifesaver. The following Monday, I went over to Dick Ide and met with Brad in person to complete the lease deal and walked out with a set of brand new keys. Brad's compassion and care for his customers made my experience above and beyond what I expected. He worked with my unique situation to ensure I would be able to lease the car I wanted in a very quick manner. I will most definitely recommend seeing Brad at Dick Ide Honda to anyone looking for a new vehicle. There is no doubt in my mind that they will receive the best service and care!! More

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