Mark Frey

I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! have always worked with Brad Constantino. He’s the best! More

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Everything was fantastic . Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend. Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend. More

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I had an alignment check appointment. Arrived on- time, and was told it will be up to 1.5 hours of wait time. Asked Jim Millea what takes so long. He got aggressive asking which qualifica Arrived on- time, and was told it will be up to 1.5 hours of wait time. Asked Jim Millea what takes so long. He got aggressive asking which qualifications do I have to question their work. I asked Mark Frey- their service manager and was told that this is how they always operate to stay efficient. Essentially, making customers with appointments wait is their way to minimize risk of wasting their time. Sure enough, my truck was sitting outside for one 1 hour and 25 minutes. Work was completed in 15 minutes after that. So I waited for 1 hour and 40 minutes to get wheel alignment. More

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I had a misunderstanding on parts pricing for the service work done on my car Mark Frey went out of his way to make sure I was satisfied. work done on my car Mark Frey went out of his way to make sure I was satisfied. More

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This year will mark 30 years that I have been an Ide Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the re Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the restored 1991 Civic Hatchback with their Dad (my son). The service department is nothing short of fantastic. Many thanks to Mark Frey, JIm Milella, and Don Stigler... More

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Was a great experience. Wish it was shorter time to pickup car but I guess paperwork must be done.... All in all great experience and will return. pickup car but I guess paperwork must be done.... All in all great experience and will return. More

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29 Years and Counting I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, an I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, and a Fit (3/4 still in our family "fleet"), I'll be back again and again. Many thanks. More

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I had the best experience I ever had at a car dealer. I had a very good experience at Ide Honda dealer. I was pleasantly surprised to see how nice and efficient Ide Honda folks treat their Customers and I had a very good experience at Ide Honda dealer. I was pleasantly surprised to see how nice and efficient Ide Honda folks treat their Customers and run their business. I recently purchased a 2018 Ridgeline that started to exhibit two unrelated symptoms: "Transmission System Problem" and "Blind Spot Info Problem" Melody, the service adviser took me right in and the technician found the root cause to be the automatic transmission within a very reasonable time. I cannot say enough good things about Ide Honda in all. . . just great folks who cares about their Customers. And great Techs who know their stuff. The Truck has been running very nicely. And check this out . . . the calculated gas mileage on the display that used to read in the mid to upper 17 MPG in town is now reading in the 20 to 21 MPG in town. Just another happy guy . . . More

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Keep it a Honda at Ide Great , excellent service. Always, prompt and courtious. They make iit easy for you to want to come back when you need them. I wish I was still with Great , excellent service. Always, prompt and courtious. They make iit easy for you to want to come back when you need them. I wish I was still with them. We are curently in Tucson, AZ and dealing wtith the Honda people. here. Sincerely, a satisfied customer. More

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quality and customer service Terrific sales person. Very informative and helpful. Offered ideas on finances and company assistance. First time Honda - CR-V buyer. Yeah Melinda Terrific sales person. Very informative and helpful. Offered ideas on finances and company assistance. First time Honda - CR-V buyer. Yeah Melinda. You were topnotch. More

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