Brad Hottinger | Page 9

Oil change Everything was good. Waiting room was real nice and well supplied with magazines and refreshments and also a tv. Very nice. I would recommend to anyon Everything was good. Waiting room was real nice and well supplied with magazines and refreshments and also a tv. Very nice. I would recommend to anyone. More

by ronnybrenda@yahoo.com Verified Customer Verified Customer

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Customer service is 2nd to NONE! I found a used Ford F250 on Car Gurus so I contacted the dealership and was put in touch with Brian Stubbs. Brian worked with me over the phone on ge I found a used Ford F250 on Car Gurus so I contacted the dealership and was put in touch with Brian Stubbs. Brian worked with me over the phone on getting me financed and a few other small details. I drove over to Russellville and signed the papers and was on my way. After having my truck for 2 days the service engine light came on. The truck had 51,000 miles so the only warranty left was drive train. I called Brian and let him know and he asked me to bring the truck back and they would get it taken care of and give me a loaner to drive until then. After 2 days Brian called and let me know my truck was ready and they would bring it back to me. They brought it back to me and the service light came on again the next day. I took it back to them again and this time they took it to the Ford place to try and remedy it. Again, they gave me a loaner. After 2 weeks, they called and had my truck ready. They had to replace the exhaust system ($3800) and took care of all of it. Brad Hottinger, the store manager, was very helpful and assured me through the entire process that they would take care of me and they did just that from fixing my truck at no charge to me to providing me with a comparable truck until mine was ready. Thank you Brian Stubbs and Brad Hottinger for everything! More

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Great 'Experience Russell and Brad were both very helpful! I got a great price, they explained everything to me and I love my new car and had a good experience buying. Russell and Brad were both very helpful! I got a great price, they explained everything to me and I love my new car and had a good experience buying. Thanks! More

by JACEEDUV Verified Customer Verified Customer

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Excellent Salesman and Dealership Brad’s knowledge helped us find the best vehicle for our needs. Definitely ask for Brad to help you! Paperwork processing was fast. Great customer ser Brad’s knowledge helped us find the best vehicle for our needs. Definitely ask for Brad to help you! Paperwork processing was fast. Great customer service from everyone we encountered! More

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Bad idea Wouldn’t honor my car care plan that I purchased when I bought the truck because I didn’t buy it from them !! Said that for their customers they make Wouldn’t honor my car care plan that I purchased when I bought the truck because I didn’t buy it from them !! Said that for their customers they make it work out but not for me !! Bad thing about it is while I was getting the service I was in the front with a salesman looking at a new car for my wife but I guess I’ll buy somewhere else now !! More

by BRANDONSTONE74 Verified Customer Verified Customer

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Great people greater service Great service friendly polite people. Vehicle was repaired correctly and I was given a nice loaner care to use. The kept me updated and made the repai Great service friendly polite people. Vehicle was repaired correctly and I was given a nice loaner care to use. The kept me updated and made the repairs when they said they would. More

by JRRYANR Verified Customer Verified Customer

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Great job Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that the dealership will always be honest and trustworthy. Again thank you More

by terrytully42 Verified Customer Verified Customer

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Easy and smooth The dealer did everything they said they would. It was a very smooth and easy transaction. I will definitely go to this dealership in the future and I The dealer did everything they said they would. It was a very smooth and easy transaction. I will definitely go to this dealership in the future and I plan to recommend them to anyone that I know may be looking for a Chevrolet, GMC or Buick. More

by AFFORDABLEATVS Verified Customer Verified Customer

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Amazing place to get a new or used car or truck. We have gotten several vehicles from these guys, Brad and Russell over at the Used lot are amazing to work with. They care about what you are wanting We have gotten several vehicles from these guys, Brad and Russell over at the Used lot are amazing to work with. They care about what you are wanting and will do anything to market the sale happen! If you are looking for a new or used one go see those guys!! More

by brittanynoles Verified Customer Verified Customer

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