Brad O'Dowd | Page 2

One of the easiest and best car buying experiences I’ve ever had. Brad was knowledgeable and guided us to the best deal and even helped us set up our Ford account. We will definitely be back for any future ever had. Brad was knowledgeable and guided us to the best deal and even helped us set up our Ford account. We will definitely be back for any future shopping. More

Report | Print

We called to make an appointment and were scheduled the next day. Happy to get in that quickly. next day. Happy to get in that quickly. More

by JO.CUNNINGHAM Verified Customer Verified Customer

Report | Print

They were very willing to deal. Sales staff made it easy to deal from a distance. The only snag was a wait at the time of paperwork because of limited staffing in that department. Sales staff made it easy to deal from a distance. The only snag was a wait at the time of paperwork because of limited staffing in that department. More

by livinginamoment68 Verified Customer Verified Customer

Report | Print

Had good inventory for used vehicles , was ready to work and find vehicle that was good for us and was very polite and not high pressured. and find vehicle that was good for us and was very polite and not high pressured. More

by BCRIGLER4320 Verified Customer Verified Customer

Report | Print

This was our 2nd purchase at Capital City Ford, I can't say enough about their service. I would highly recommend the dealership with friendly and knowledgeable staff. Brad and the other employees we wo say enough about their service. I would highly recommend the dealership with friendly and knowledgeable staff. Brad and the other employees we worked with were amazing. One of the easiest purchases ever. Thank you guys!!!!! More

Report | Print

My experience with Brad was fantastic. He was attentive to my questions and was a straight shooter. I would have given the experience 5 stars if it weren't for the sales manager agreeing t He was attentive to my questions and was a straight shooter. I would have given the experience 5 stars if it weren't for the sales manager agreeing to a price as long as I made my decision that day since I was planning to take the vehicle for an extended test drive. I held up my end and got back to the dealership within a couple of hours of taking the truck off the lot and decided it was the one I wanted to buy at the price we had verbally agreed upon, again, with the stipulation that the offer was only good through the close of business that day. When I got back to the dealership the sales manager then pulled the bait and switch and told me it was now a different price. I even offered to split the difference, but they told me they had it sold for more at wholesale. I left the dealership frustrated and fully prepared to go buy elsewhere as I did the last time I was looking for a vehicle and we ended up buying a brand new 2021 Explorer from Bo Bueckman. The next morning they called me and were willing to accept my offer to meet halfway on price. This was after they knew I was on my way to St Louis to look at another truck at Bo Bueckman just like I did when I bought my 2021 Explorer. I know this is all part of the negotiation game, but it's a bad sales practice to verbally agreed upon a price with the stipulation that it's good through close of business and then go back on that offer when I come in to close. If that were to happen again, it would be the last time dealing with Machens. More

by Fx4rd Verified Customer Verified Customer

Report | Print

Definitely recommend going to Brad and Harold at Capitol City Ford if you are in need of a new vehicle! They were super easy to work with and will treat you right! City Ford if you are in need of a new vehicle! They were super easy to work with and will treat you right! More

Report | Print

We have worked with Brad and Harold several times on car deals and both were extremely helpful and aware of what we were wanting. Shane was very good with explaining things to us and if he wasn't sure of th deals and both were extremely helpful and aware of what we were wanting. Shane was very good with explaining things to us and if he wasn't sure of the answer he was quick to ask someone. Ourvehicle was totaled a week before and everyone at the dealership did great helping us. More

by SWILITE74 Verified Customer Verified Customer

Report | Print

Everyone was very helpful not just my sales man but everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super helpful group of people from top to bottom More

Report | Print

Brad O’dowd was amazing to work with on our new car purchase! No pressure!! Just the facts!! He went the extra mile for us and had our best interest the entire time! Thank you, Brad!! Renee & Michael purchase! No pressure!! Just the facts!! He went the extra mile for us and had our best interest the entire time! Thank you, Brad!! Renee & Michael More

Report | Print