Josh Woodruff

Everyone stepped in to make me feel at home and they are worked together. Mike took time to get to know me as a person. That made me feel much easier with my nerves. Highly recommended place for sure. worked together. Mike took time to get to know me as a person. That made me feel much easier with my nerves. Highly recommended place for sure. More

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Everyone here was extremely knowledgeable, polite and helpful. There was no high pressure sales tactics, just a fair and honest up front price and a great service plan included. We will be back again helpful. There was no high pressure sales tactics, just a fair and honest up front price and a great service plan included. We will be back again here for repeat business for sure. It was worth the 3+ hour drive for me to get here and I will be glad to make the trip again for our next purchase. Thank you to everyone we dealt with here today. Josh Hubbard, Ajay Miller, Josh Woodruff and Shane Jackson, each one of you made this an extremely pleasant experience. Thank you! More

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Love our new Expedition from Capital Ford! Keith and the team were excellent to work with and got us a great deal! Keith and the team were excellent to work with and got us a great deal! More

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Every person we worked with was very friendly and helpful! They went above and beyond to make our experience smooth and enjoyable. helpful! They went above and beyond to make our experience smooth and enjoyable. More

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They were very willing to deal. Sales staff made it easy to deal from a distance. The only snag was a wait at the time of paperwork because of limited staffing in that department. Sales staff made it easy to deal from a distance. The only snag was a wait at the time of paperwork because of limited staffing in that department. More

by livinginamoment68 Verified Customer Verified Customer

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I was very impressed with Josh Hubbard, Josh and Chris. They got me into a 2025 Ford Bronco Sport Heritage. I love it. Thank you all at Joe Machens Jefferson City Ford. They got me into a 2025 Ford Bronco Sport Heritage. I love it. Thank you all at Joe Machens Jefferson City Ford. More

by kkennon Verified Customer Verified Customer

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Ajay did a great job. From showing us several different vehicles to going over all the features on the one we settled on. From showing us several different vehicles to going over all the features on the one we settled on. More

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Mike and Josh were both great to work with, and great guys in general. Made the process super easy and were very accommodating. Buying a vehicle is rarely an enjoyable process, but they explained everyth guys in general. Made the process super easy and were very accommodating. Buying a vehicle is rarely an enjoyable process, but they explained everything really well and I never felt like I was getting the run around or being misled. Solid guys and they’ll continue to have my business! More

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My experience with Brad was fantastic. He was attentive to my questions and was a straight shooter. I would have given the experience 5 stars if it weren't for the sales manager agreeing t He was attentive to my questions and was a straight shooter. I would have given the experience 5 stars if it weren't for the sales manager agreeing to a price as long as I made my decision that day since I was planning to take the vehicle for an extended test drive. I held up my end and got back to the dealership within a couple of hours of taking the truck off the lot and decided it was the one I wanted to buy at the price we had verbally agreed upon, again, with the stipulation that the offer was only good through the close of business that day. When I got back to the dealership the sales manager then pulled the bait and switch and told me it was now a different price. I even offered to split the difference, but they told me they had it sold for more at wholesale. I left the dealership frustrated and fully prepared to go buy elsewhere as I did the last time I was looking for a vehicle and we ended up buying a brand new 2021 Explorer from Bo Bueckman. The next morning they called me and were willing to accept my offer to meet halfway on price. This was after they knew I was on my way to St Louis to look at another truck at Bo Bueckman just like I did when I bought my 2021 Explorer. I know this is all part of the negotiation game, but it's a bad sales practice to verbally agreed upon a price with the stipulation that it's good through close of business and then go back on that offer when I come in to close. If that were to happen again, it would be the last time dealing with Machens. More

by Fx4rd Verified Customer Verified Customer

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Judy is a great salesperson. She is the reason I do business with Joe Machens. She is the reason I do business with Joe Machens. More

by STEVEN.PEMBERTON Verified Customer Verified Customer

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