Bradford Titone
Bradford Titone at Gordie Boucher Ford of Kenosha

Bradford Titone | Page 20

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
378 Reviews
4.7

378 Reviews

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378 Reviews of Bradford Titone

November 03, 2022

Dealership Rating
Employee Rating

Great service Bradford and the crew always make you feel important and make sure all is taken care of on a timely basis if possible Thanks to them for a great experience More

by SKREZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words for Bradford and the team, and for taking the time to leave us this wonderful feedback!

October 17, 2022

Dealership Rating
Employee Rating

As always, great service. Work was completed by end of day as promised and details were explained. More

by GUYVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2022

Dealership Rating
Employee Rating

Professional service from kind and caring staff always making sure the customer is informed and making sure all concerns are taken care of Just Plain old GREAT Service! Hard to find in todays world More

by SKREZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica and Andrew

Oct 03, 2022

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

September 29, 2022

Dealership Rating
Employee Rating

Everyone was friendly and professional. Everything was explained to me, and I felt like they were happy to help. More

by junebug350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2022

Dealership Rating
Employee Rating

Excellent Service, I was treated with respect and dignity from Penny answering the phone when I called initially to David, Belan, Bradford and the service folks who worked as a team to assure my needs were t More

by RCANNON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat , David Beaudoin. Six Stars

Sep 27, 2022

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

August 29, 2022

Dealership Rating
Employee Rating

Bradford my contact was super polite and kept me informed of what was going on when he was aware of issues. This review in no way is a statement on him. However, I scheduled my 7:30 AM 8/25 appointment 9 day More

by CHRISHETTRICK
Customer Service
Quality Of Work
Recommend Dealer
No
Sep 02, 2022

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback, Chris. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind calling us to discuss this matter in more detail so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Belal Barakat, Service Manager 262-697-0700

Sep 02, 2022

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback, Chris. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind calling us to discuss this matter in more detail so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Belal Barakat, Service Manager 262-697-0700

August 19, 2022

Dealership Rating
Employee Rating

They run a clean shop. Always friendly, quick to service you and very through. Great customer service! More

by JAMMERSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter

Aug 22, 2022

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gordie Boucher Ford of Kenosha. Please don't hesitate to reach out if you need anything else.

August 18, 2022

Dealership Rating
Employee Rating

No issues with the Service tech I worked with, Bradford, he was very good at communicating with me on the issues at hand but the overall experience with the amount of time that the repair too was a little o More

by MericaMyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. Quality customer service is always our number one priority, and we are sorry to hear that we fell short here. Thank you for bringing it to our attention, we are always looking for ways to improve the customer experience here at Gordie Boucher Ford of Kenosha. We appreciate your business and hope you will give us another opportunity to serve you!

July 28, 2022

Dealership Rating
Employee Rating

Had my 2016 F150 towed in for unscheduled repairs. Bradford in Service Dept. kept me informed on repair progress, found and installed a new starter in under 1-week. Tristin in Sales also followed up More

by PAMELA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo

Jul 29, 2022

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, Pamela, and for taking the time to leave us this wonderful feedback. It's great to hear that Bradford and Tristen were so helpful to you!

July 15, 2022

Dealership Rating
Employee Rating

Service tech was awesome and extremely helpful- I will make sure I use him again. More

by ZACHWT
Recommend Dealer
Yes
Aug 09, 2022

Gordie Boucher Ford of Kenosha responded

Thank you!

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