Bradford Titone

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! We’re glad to hear our team provided friendly service, walked you through the process, and kept you updated while you waited. At Gordie Boucher Ford of Kenosha, clear communication and customer care are always top priorities. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re glad to hear Bradford kept you updated every step of the way and ensured you received the best service possible for your Ford Edge. We truly appreciate your loyalty and look forward to earning your business again whenever you’re in the Kenosha area. At the same time, we apologize for the oversight regarding interior cleanliness and will use your feedback to remind our team about the importance of those final finishing touches. At Gordie Boucher Ford of Kenosha, our goal is to deliver not only excellent repairs but also a spotless, worry free experience every visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words and for trusting us with your vehicle during recall visits. We’re thrilled to hear that you’ve had such positive experiences with our team and that the friendly, accommodating atmosphere at Gordie Boucher Ford of Kenosha has made your visits enjoyable. From complimentary snacks and drinks to staff who check in and ensure you’re comfortable, we want every customer to feel cared for. We also appreciate your special shoutouts Mel truly is one of the kindest, most thoughtful shuttle drivers, and Bradford always goes the extra mile to make sure vehicles receive the best care possible. We’re lucky to have them on our team, and we’re grateful for your recognition. Thank you again for your continued trust, and we look forward to serving you for many years to come! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re so glad to hear that Bradford provided clear communication and a hassle-free experience during your visit to Gordie Boucher Ford of Kenosha. Avoiding the typical dealership runaround and delivering straightforward service is exactly what we strive for, and it’s great to know Bradford made such a positive impression. We appreciate your trust and look forward to serving you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! We’re so glad to hear that you found our team at Gordie Boucher Ford of Kenosha to be professional and courteous. Providing updates from start to finish and following up after service are part of our commitment to keeping every customer informed and confident in their vehicle care. We appreciate your trust and look forward to serving you again with the same high level of customer service on future visits. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re glad to hear your first visit to Gordie Boucher Ford of Kenosha was a pleasant one and that our team provided you with a clean facility, professional staff, and a smooth oil change service. We also appreciate you mentioning your intermittent transmission slip concern our technicians will work hard to diagnose and repair the issue during your next visit so you can drive with confidence. We value your trust and look forward to continuing to provide you with excellent service and care for your vehicle. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re so glad to hear you are very satisfied with your experience at Gordie Boucher Ford of Kenosha. Barb is truly terrific, and we’re proud to have her as part of our team. It’s also wonderful to know our service team and friendly staff made such a positive impression. We appreciate your feedback and look forward to continuing to provide you with top-notch service on every visit. Sal Pappalardo General Manager