Bradford Titone
Bradford Titone at Gordie Boucher Ford of Kenosha

Bradford Titone | Page 7

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.6
384 Reviews
4.6

384 Reviews

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384 Reviews of Bradford Titone

June 09, 2025

Dealership Rating
Employee Rating

Excellent service and please take advantage of the pickup- drop off service, it's amazing. More

by TONYMACHINE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent review! We’re so glad you had a great experience and enjoyed our pickup and drop-off service—it truly is a game-changer for convenience. At Gordie Boucher Ford of Kenosha, we’re always looking for ways to make vehicle service as easy and stress-free as possible. We appreciate your recommendation and look forward to serving you again soon! Sal Pappalardo General Manager

June 05, 2025

Dealership Rating
Employee Rating

Tech Advisor seemed to forget about my car, had it 6 days work completed last day. I called twice to check in as I was out of town. The last time I called was in Monday 6/2 and he stated he would call back t More

by nancyjane1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your honest review. We sincerely apologize for the lack of communication and the extended time your vehicle was with us. We understand how important timely updates are especially when you're out of town and regret that we fell short in this instance. While we’re glad the issue was ultimately resolved and your vehicle is back in great shape, we know the experience didn’t meet our usual standards. As a gesture of goodwill for the inconvenience, we’d like to offer you a complimentary service for your next service visit. We left you a voicemail to discuss this service please feel free to give us a call back at your earliest convenience at 262-697-0700. Your satisfaction means a great deal to us, and we truly appreciate your patience and continued trust. Sal Pappalardo General Manager

June 03, 2025

Dealership Rating
Employee Rating

Very happy with new facility. Bradford is very helpful and kept me informed on my recent service. More

by lipperca
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We're thrilled to hear you're enjoying our new facility and that Bradford provided helpful, attentive service during your recent visit. At Gordie Boucher Ford of Kenosha, we’re committed to keeping our customers informed and comfortable every step of the way. We truly appreciate your support and look forward to continuing to provide you with top-notch service in our upgraded location! Sal Pappalardo General Manger

June 03, 2025

Dealership Rating
Employee Rating

Bradford was very friendly and kept me informed on the progress of my car while at the dealership. More

by eric.zebrowski3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Pappalardo

Jun 03, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that Bradford provided friendly, attentive service and kept you updated throughout your visit. At Gordie Boucher Ford of Kenosha, we believe clear communication and exceptional care make all the difference. We appreciate you choosing our dealership and look forward to assisting you again—whether it’s for routine maintenance, repairs, or your next vehicle! Sal Pappalardo General Manager

June 02, 2025

Dealership Rating
Employee Rating

Great service, as always! Greatly appreciate their attention to detail and care for customers and their vehicles. Nice waiting area. More

by HARNZSKI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Knutsen

Jun 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re proud to consistently provide excellent service and detailed vehicle care to our valued customers. It means a lot to hear that you appreciate our team’s attention to detail and that you enjoyed the comfort of our dealership’s waiting area. We look forward to continuing to provide you with top-notch automotive service at every visit. Sal Pappalardo General Manager

May 16, 2025

Dealership Rating
Employee Rating

Bradford kept me up to date on the status of my truck. Thought the price of the tires were good. $400 to replace a sensor was out of control but overall I am satisfied. More

by mbodenb
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Workmanship
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Recommend Dealer
Yes
May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

May 15, 2025

Dealership Rating
Employee Rating

Bradford was great to work with and I am very happy with my experience have my repairs done at this dealership! More

by dyarc847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

May 10, 2025

Dealership Rating
Employee Rating

Nice clean dealership and the employees are very friendly and helpful. State of the art service facility. More

by skins512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman, Anthony (technician)

May 10, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

May 10, 2025

Dealership Rating
Employee Rating

Bradford provided excellent customer service! Informative and easy to talk too. I will definitely be back because of him More

by ARMY_BRAT01_2000
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

May 10, 2025

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

May 07, 2025

Dealership Rating
Employee Rating

Very professional. Mechanic explained problem with corrective measure taken. Dealership new and very clean throughout. More

by briantjune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Jessica Beesley

May 07, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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