Brady Wonderly | Page 2

Quick - Knowledgeable - Friendly Staff! My husband and I had such a great experience at Cochran when we purchased our used VW Jetta, that we came back and purchased our first brand new VW Pa My husband and I had such a great experience at Cochran when we purchased our used VW Jetta, that we came back and purchased our first brand new VW Passat from them!. Trevor was great to work with, flexible, friendly, knowledgeable, with a true zeal for helping people to get exactly what they need. Trevor was so great with starting the process so we didn't have such a long wait when we came in the store. He was flexible via, phone, email, and online application which I truly appreciated since we are short on time. Trevor went above and beyond with follow up communications to make sure we were happy with our purchase. We will gladly drive back to the Pittsburgh area for all future purchases just to work with an honest great dealer and family owned dealership again like them! More

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Awesome Experience Ryan and the whole Cochran crew were awesome. They made buying a new car easy and very smooth. They were honest and very accommodating. I would recomm Ryan and the whole Cochran crew were awesome. They made buying a new car easy and very smooth. They were honest and very accommodating. I would recommend them to anyone. More

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Are 6 stars possible? I cannot say enough great things about my experience at Cochran VW in the South Hills! Ryan Smith was honest, friendly and genuinely worked to get the I cannot say enough great things about my experience at Cochran VW in the South Hills! Ryan Smith was honest, friendly and genuinely worked to get the best deal possible for the customer. The sales manager, Caitlin, also went out of her way to ensure a deal was made that was fair and went beyond my expectations. I cannot say enough great things about the two. A breath of fresh air for sure! More

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Amazing Car Buying / Service Experience First of all SHOUT OUTS to Dan G. in sales and Brandon in financing! You guys are rock stars, I hope someone at the dealership reads this and gives t First of all SHOUT OUTS to Dan G. in sales and Brandon in financing! You guys are rock stars, I hope someone at the dealership reads this and gives them praise for working with me! Super laid back, I felt intimidated at first shopping for my Certified Pre-Owned, but Dan was super nice, not pushy at all and by the end of the sale I felt like he was an old friend. Loved it. Show room was clean and fresh, everything was ready to go for me, answered all questions. I had a tricky trade situation and had a few little hoops to jump through, but NOTHING related to them, it was all me. We got it all worked out and I am so happy in my beautiful new car. Brandon, thank you for being understanding. Dan G. hope to see you again when stopping in! Would highly recommend. No BS, no wasting time, just to the point, beautiful cars, nice people. THANK YOU! Let's fast forward to my first service experience with them. I had purchased the Total Care package that would gave my car that extra cushion of warranty. Sadly, I had an unfortunate incident with my tire and a pothole that rendered my VW with some injuries. I panicked but knew I was in good hands. I called VW South Hills and Jessica C., Brady W. assisted my call with letting me know the next steps. Next morning, 7am sharp I was in with an appointment. Dropped my car off at 8:30am. Dan the shuttle driver got me where I needed to go, great personality, nice guy. Mark in service assured me all was taken care of, prompt, friendly on top of things! 11:30am, car is done, problem solved, amazing! I wrote a review to the Cochran site and got a nice phone call from Ryan from the Internet Marketing team and here we are. My car is all fixed up, lightning fast service, I'll be back on the road tonight in my pretty VW, feeling like a million bucks. Only purchased this car about six months ago and honestly it's been all gold here. Thanks VW team for working hard, getting the job done and being responsive! Amazing work! I have my #1 Cochran keychain still, rocking it with pride. (Hey also, they have an awesome coffee machine in that location, kind of craving an espresso now while at work) Thank you! -- Emily Pericht More

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Helfpul staff, slow process I enjoyed my experience with this dealer. The sales staff was helpful and upfront about their pricing which I appreciated. I felt they were fair durin I enjoyed my experience with this dealer. The sales staff was helpful and upfront about their pricing which I appreciated. I felt they were fair during the valuation of my trade in, and the service incentives customary for this dealer are great too. They were willing to make the sale the same day which was great for me, but my one knock was that it took four hours to finish - seemed a little too long, especially when I missed dinner! Overall my experience was great and I would recommend them. More

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Truly awesome experience I inquired about the 135is as soon as it hit the site. I was over 350 miles away and could not see the vehicle for a few days. I needed to be sure of I inquired about the 135is as soon as it hit the site. I was over 350 miles away and could not see the vehicle for a few days. I needed to be sure of the car before I made the 5 hour trip. I requested a number of extremely specific pictures and videos that Ryan not only provided me with, but also responded within a few minutes after each request. I decided to make the trip but was set to arrive at the time the dealership closed. Ryan made sure the rest of the team knew I was on my way, and they could not close before I made it. When I arrived, 10 min after the dealership should have closed, I was greeted with nothing but smiles. Th car was cleaned thoroughly, with a full tank of gas and the finance team of Jess and Brady welcomed me as if it was the middle of the day. They even honored a glitch in price that helped me out on top of an already incredible deal. I hope the chance to purchase from Cochran again. Thanks again guys!! More

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Review of experience at dealership Ryan was polite and respectful. He admits when he didn't know the answer to a question and went to others for the correct answer. He interacted wi Ryan was polite and respectful. He admits when he didn't know the answer to a question and went to others for the correct answer. He interacted with honesty and humor. Ryan. Has followed up a number of times to ensure that I was satisfied and had no concerns More

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VW Tiguan The team was very supportive and kind. My family and I had a very happy experience over the two Saturdays we were there. There was an amount of tr The team was very supportive and kind. My family and I had a very happy experience over the two Saturdays we were there. There was an amount of transparency and comfort at the dealership that I haven’t experienced anywhere else. More

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Silver lining of a stolen car... Getting a new one! This dealership eased the process of the somewhat traumatic experience of having my car stolen. After perusing the market, #1 Cochran had the best pri This dealership eased the process of the somewhat traumatic experience of having my car stolen. After perusing the market, #1 Cochran had the best price nationwide for my vehicle. Upon confirming my interest, Trenton, Chris, and Brady took great care of me by getting me into my new whip while working with some awkward variables. They offered to drive back my rental to Enterprise. They ensured the car was ready with a full tank of gas. And they were some of the most sincere, non-pressuring sales folks I've ever dealt with. I'm so ecstatic I went to #1 Cochran VW to found this deal because I also experienced quality customer service. I felt as though they were as excited as I was to see me drive off in my new vehicle and will recommend the dealership to anyone I come in contact with wanting to buy a car. A+. Zoom zoom. More

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The real deal Trevor savage made my car buying experience fantastic ! He understood my needs for a car and meet them within my budget which was not easy . I was loo Trevor savage made my car buying experience fantastic ! He understood my needs for a car and meet them within my budget which was not easy . I was looking for a new car cause I was in an accident and I’m glad I went to him . He made me feel safe to drive a car again . The financial advisor Brady wonderly was just as fantastic, I knew exactly what I was paying for and knew I was getting the best price possible. They even took time with my kids and made the experience good for them , most dealerships I went to they just sat in the corner bored . Very trustworthy staff and all around dealership . T More

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