Brandi Ford-Rodgers | Page 3

Service Rep is always pleasant and will advisor what’s important to get repaires on your car. important to get repaires on your car. More

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Always a great experience visiting bmw of Silverspring. I have 2 bmw vehicles that i take there. Brandi Rogers has been my service advisor for the past almost 7 years and have always been exceptional with I have 2 bmw vehicles that i take there. Brandi Rogers has been my service advisor for the past almost 7 years and have always been exceptional with her recommendations along with explaining any queries regarding the repairs the cars need. She makes sure service is done on time and gives the best price. I feel at ease visiting the center knowing I'd be taken care of due to her professionalism and courteous attitude. More

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Reliable sales and service for over a decade. My sales experience has been very good and the service is excellent. My sales experience has been very good and the service is excellent. More

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Brandi is always friendly and helpful! I really appreciate her professionalism and friendly manner when my car is serviced. I really appreciate her professionalism and friendly manner when my car is serviced. More

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I bought my BMW 8 years ago. I still remember the service we received from the sales person. He took his time to help us find the perfect car for my family. I do not only enjoy m I still remember the service we received from the sales person. He took his time to help us find the perfect car for my family. I do not only enjoy my car. I enjoy the service I receive every time I walk into the dealership. Brandy has been my service advisor for so many years. She never changed her attitude always positive and good vibe. I love seeing her when I walk into the service department. She always asks the right questions and offers all the necessary services that my car needs. She never tries to sell me any services I don’t need. She always remembers to ask about my family and my parents and relates easily. She makes sure that I am comfortable if I am waiting for my car or makes sure I get a loner to utilise my time as a busy mom. I have been to other dealerships but I never experienced this level of service out of any other dealership (including other BWM dealerships) I really appreciate your customer service Brandy! Keep up the good work. It means a lot to your customers and adds a lot of value to the dealership since people always want to bring back business. Have a great day! More

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Dave Strassman has been my client advisor for a decade now, and I trust him with some of the most important decisions I've ever made about my car. He is knowledgeable and really looks out for me. As I was now, and I trust him with some of the most important decisions I've ever made about my car. He is knowledgeable and really looks out for me. As I was considering my lease buyout he carefully walked me through the options and steered me in the right direction. When it came to purchase day, Gen Awanohara did a fantastic job. Gen provided me all the information I needed to make warranty decisions ahead of time, allowing me the chance to run numbers and think through my decisions. When it came to do the paperwork he was organized, on top of things, and efficient. He also steered me in the right direction for the warranty based on my driving habits and what made the most sense for my situation. I highly recommend them both! More

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Eric Lovo is the most amazing sales person. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. More

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Excellent service. Brandi was amazing and pleasure to work with. She addressed all of my concerns, made sure I was aware of any existing warranties, and even went a ste Brandi was amazing and pleasure to work with. She addressed all of my concerns, made sure I was aware of any existing warranties, and even went a step further to make sure my car mats were taken care of. Overall, I enjoyed my service visit. More

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The service representative (Brandi) is awesome. She is very knowledgeable and customer oriented. I appreciate her service. She is very knowledgeable and customer oriented. I appreciate her service. More

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Great service and staff from start to finish. Never had a bad experience iat this dealership. Never had a bad experience iat this dealership. More

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