Brandi Ford-Rodgers | Page 4

Feels like home whenever i go there to get serviced. Rachel Rhea, and her service manager Joe Diss are excellent Rachel Rhea, and her service manager Joe Diss are excellent More

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We were from out of town and they serviced our car immediately. Couldn’t have gotten home otherwise. Very professional and empathetic to our plight. Great customer service. Wish you were our dealer! T immediately. Couldn’t have gotten home otherwise. Very professional and empathetic to our plight. Great customer service. Wish you were our dealer! Thank you so much! More

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Very professional! Nice guy. Explain and walk through all the features. Would definitely recommend him . Nice guy. Explain and walk through all the features. Would definitely recommend him . More

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It was my first time purchasing at BMW Silver Spring and so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other deal so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other dealers and you cannot even compare the customer service, level of professionalism and genuinity that Gen and his team demonstrated. I have also purchased from other manufactures and finance always tried to throw in unnecessary things that are overlooked by customers. However, that was not the case here! Gen was honest, real, quick, and made the process smooth and not feel like one has been scammed!He was very knowledgable, straightforward and helped navigate this last step so smoothly. More

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Desirea was an amazing. She made my 5th BMW vehicle purchase very smooth and easy. Kudos to her. She made my 5th BMW vehicle purchase very smooth and easy. Kudos to her. More

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Brandi is awesome! Love the way she communicates and is very responsive to my inquiries. Let's not forget about the smile she wears every time. Keep it going! Love the way she communicates and is very responsive to my inquiries. Let's not forget about the smile she wears every time. Keep it going! More

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The BMW Silver Spring service experience is always good. While my "go to" service advisor is typically Rachel, I was recently attended to by Brandi Rogers. All good! Great follow-up and very positive cus While my "go to" service advisor is typically Rachel, I was recently attended to by Brandi Rogers. All good! Great follow-up and very positive customer service ethic! More

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Great Service all around. Would recommend to anyone with a BMW to trust them to take care of your vehicle for you. a BMW to trust them to take care of your vehicle for you. More

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In the past, I would hesitate having to go to a dealership. However, this was not the case with BMW of Silver Spring. I have purchased 2 vehicles from there in the last year, and both times the exp dealership. However, this was not the case with BMW of Silver Spring. I have purchased 2 vehicles from there in the last year, and both times the experience was pleasant. More

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Friendly sales person. Andre is the best. Very efficient, quick and responsive service department. Could not ask for a better team. Definitely worth coming back. efficient, quick and responsive service department. Could not ask for a better team. Definitely worth coming back. More

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