Brandon Brookshire | Page 11

So glad I went to Honda of Cleveland! Everyone we talked to on the phone and at the dealership treated us with respect. We didn't feel pressured at all. They just wanted to help us find th Everyone we talked to on the phone and at the dealership treated us with respect. We didn't feel pressured at all. They just wanted to help us find the car that was right for us. I will highly recommend Honda of Cleveland to everyone I know. I had been shopping for over a month and actually decided that I would not get a Honda only because of the bad experience I had at another dealership. So glad I decided to visit Honda of Cleveland and consider the CR-V again. I love my new car! More

by loghouse.cw Verified Customer Verified Customer

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World Class Customer Service! Outstanding and over-the-top attention to our questions and desires. Everyone treated my wife and I with a high level of importance -- sales, service, Outstanding and over-the-top attention to our questions and desires. Everyone treated my wife and I with a high level of importance -- sales, service, management and the back office. We had an issue that was resolved with the highest customer service level that we've experienced. Great Job Honda of Cleveland and especially JD who personally ensured our satisfaction throughout and stayed late until we drove away as very satisfied and proud owners of a new Honda CR-V! More

by GARY HAVER Verified Customer Verified Customer

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Don Scoggins and Brandon Brookshire are Awesome! I had literally been looking at reviews for SUV's for days online when my dad and I decided to stop by Honda of Cleveland. Don (our salesman) stopped I had literally been looking at reviews for SUV's for days online when my dad and I decided to stop by Honda of Cleveland. Don (our salesman) stopped us as we were driving through the used car section. I explained to him what I was looking for and that our family had purchased 5 cars from them over the years and the last one was the one I was looking to trade. We talked about my budget and went to look at a new Honda CR-V. As soon as I drove it I was in love and we started the paperwork. Everyone there was awesome from start to finish! I can't thank Don enough for all of his help. He stayed with us from start to finish! Brandon was great at walking me through all of my closing paperwork and was more than willing to answer every question i had about finiancing and my warranty. I highly recomend Honda of Cleveland. Don and Brandon are awesome and i look forward to working with them again in the future! To anyone looking for a no pressure sales experience! I love my 2018 Honda CR-V! More

by Brittany Higgins Verified Customer Verified Customer

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Easy and honest They were able to get the car that i was looking for at a great price and made the payments work fpr my budget. Fast, honest, and curteous to all of They were able to get the car that i was looking for at a great price and made the payments work fpr my budget. Fast, honest, and curteous to all of my questions and needs. More

by JOSHUASNORRIS Verified Customer Verified Customer

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Got the vehicle I really needed. My wife and I have owned two Honda Odyssey vans over the last 14 years which we purchased used from the original owners. Both had been purchased from My wife and I have owned two Honda Odyssey vans over the last 14 years which we purchased used from the original owners. Both had been purchased from and serviced by Honda of Cleveland. So, it seemed natural to continue using their service department. They were the best, not just in doing a good job of what I came in for but always doing a thorough inspection of the entire vehicle and keeping me aware of items that would need attention at subsequent visits. This time around we were shopping for a newer Odyssey as ours had served us for almost 10 years. BTW I'm still driving my wife's hand me down for almost 16 years. We spent two weeks searching lots from Knoxville to Chattanooga and all points in between since we live in the middle. Anyway, I don't believe in buying new cars because of the immediate depreciation when you drive off the lot. Well, we saw something we liked at Honda of Cleveland, but even though it was about the right model it had some features we didn't need and more miles than a two year old car should have, even though it had been pre-certified and had a somewhat renewed guarantee. The price was too high and there wasn't enough haggle room. Well, between our sales gal Julie and the store manager Corey, we we're rightfully convinced that a new Odyssey with the features we wanted priced Right was a better deal for us than what we were looking at. My wife never imagined I'd give in and come away with a brand new Odyssey, neither did I and with no regrets and satisfied with our purchase. It's obvious where I'll be taking it for its service, even though it's almost an hour from our home. Save yourself some time and visit Honda of Cleveland first. More

by David Bott Verified Customer Verified Customer

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Great Buying Experience We worked with JD Cowart and really appreciated his effort not only with selling us our car, but taking time to play ball with our 4 year old while th We worked with JD Cowart and really appreciated his effort not only with selling us our car, but taking time to play ball with our 4 year old while they were preparing our car to take home. Immediately he was ready to help us out as we told him we had just left Economy Honda and knew exactly what we wanted to pay. They got us down to the price we wanted without much negotiation and just made our buying process very personal. The other employees were also very nice and very accommodating to talking and interacting with our 4 year old. That goes a long way for families! More

by CoryGates Verified Customer Verified Customer

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My new pilot Robert Lawson helped me with the purchase of my new vehicle. I bought a 2016 Pilot and absolutely love it. Robert was so helpful and patient as i wa Robert Lawson helped me with the purchase of my new vehicle. I bought a 2016 Pilot and absolutely love it. Robert was so helpful and patient as i was making the decision for what would best suit my needs. He answered all questions so i could understand, and i was also reassured any future questions or needs he will be available and willing to help. I will definitely recommend Robert and Honda of Cleveland. Thank you! More

by FHELTON2714 Verified Customer Verified Customer

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2018 Accord -- Great deal, fast process My sales associate was Chris Taylor. He made the sales process fast and painless. We negotiated the deal in 15 mins and were out the door with our new My sales associate was Chris Taylor. He made the sales process fast and painless. We negotiated the deal in 15 mins and were out the door with our new car in under 1.5 hours. Honda of Cleveland had the best price around and made the process easy. More

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Start to finish A+. Took a drive to Honda of Cleveland so I could see a white Ridgeline with tan interior. Waymond met me in the parking lot and the initial experience wa Took a drive to Honda of Cleveland so I could see a white Ridgeline with tan interior. Waymond met me in the parking lot and the initial experience was and A+. Met Rodney he offered a fair price and he said "We would like to have your business" another A+. First time for me not having to take out a loan. Brandon explained everything and made me feel comfortable A+. Parts did what they said they would do at a fair price A+. You have to do well to get the highest grade from this picky person. I would buy from y'all again and I am happy to recommend Honda of Cleveland. When my wife is ready to trade in her SUV for a Honda CRV, we'll head straight to Honda of Cleveland, TN. More

by JRHUDSON Verified Customer Verified Customer

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Excellent Awesome experience! They made the process super easy to understand. No fast talking salesman that was ready to make a buck. Really friendly people and Awesome experience! They made the process super easy to understand. No fast talking salesman that was ready to make a buck. Really friendly people and I got an amazing used vehicle!!!! More

by CODYWATSON89 Verified Customer Verified Customer

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