"Used is used but really?!!"
I just arrived back home from a trip to this dealership. I purchased a 09 Jeep Wrangler. Was wondering why so dirty when arrived. Wayman Thompson the sales person was very helpful and we test drove the vehicle. I decided to purchase with cash and they cleaned up Jeep. Once I arrived home I noticed The rear lights flash emergency when you turn on signal ,both passenger side fender flairs are lose and have slid down several inches. I understand used but this is ridiculous. I texted the salesman and he has referred me to used sales manager Heath. This gonna be fun. Did in mention I drove 2hours and 45 minutes there and 3 hours back. UPDATE: Heath was very helpful and has agreed to let my local auto shop fix the issues and is paying for it. I was very upset when I arrived home and felt like I kinda got shafted, but again they stepped up to the plate and I’m getting my stuff repaired. Thank you for working with me and for understanding my frustration. If I lived closer would most definitely buy again from them. They have renewed my belief in most folks (car biz) are good.
"Great buying experience!!"
They made it a great buying experience all the staff were friendly. They didn’t try to sell me a different kind of vehicle than I was looking to buy.
Jerry gave us fabulous service when buying our brand new Honda CRV. He treated us very kindly and gave us bottled water on a very hot day. Thank you, Jerry. You were fabulous! Honda of Cleveland is a great place to shop.
"Great experience "
They staff was extremely friendly and helpful during the whole process. They worked quickly and effectively to make sure all needs was met at the time of my visit.
"Fast and simple"
I was very satusfied with Honda of Cleveland. We were shown multiple vehicles and the sales team stayed late to make sure we found the perfect car with the exact options we needed. We got a fair trade value and an offer from the lender we wanted.
"Easy to work with! "
I drove up from Atlanta to purchase a hard to find Sequoia. The staff was great and easy to work with. However, there were some minor issues with the car that should have been resolved prior to putting it on the lot. It took hours to get those issues resolved. Though it was no fault to the salesman or finance staff. My. cash purchase that should have taken an hour took five. However, I got an amazing truck at the price I wanted and felt like family after leaving.
"Excellent service "
Jaime, Waymond, Mike, and even Heath made my expierence quick and painless. Jaime helped me pick out the perfect car and Waymond and Mike made sure the buying process wasn’t difficult. Even during construction they were on top of it. I recommend this dealership to anyone.
Service from JD was awesome and we were very impressed with the cars that they had, couldn’t ask for better. They were even able to lower the price of our car AND it’s payment so it was more doable. Would definitely suggest stopping here if looking for a car or truck.
"Very good experience "
Started process with internet sales (Jaime) and worked in person with Jerry Anderson. They were all personable, honest and professional. Jerry made my car purchase very easy.
"So glad I went to Honda of Cleveland!"
Everyone we talked to on the phone and at the dealership treated us with respect. We didn't feel pressured at all. They just wanted to help us find the car that was right for us. I will highly recommend Honda of Cleveland to everyone I know. I had been shopping for over a month and actually decided that I would not get a Honda only because of the bad experience I had at another dealership. So glad I decided to visit Honda of Cleveland and consider the CR-V again. I love my new car!